Mic input not working at DVinfo.net

Beau Holland · August 16th, 2009, 11:27 PM

I have a Rode NTG-2 that isn't working with my 5D 2. Bought the mic today. Put in a new battery. And nothing. Ran some tests with cables, and ran the mic into my laptop. The mic works fine. The 5D continuously uses the internal mic rather than switching over to the mic input. Any ideas? Does the 5D need to be set up to accept the audio from an external mic?

Thanks in advance,
Beau

Chris Barcellos · August 17th, 2009, 12:10 AM

Goto Live view and movie set up. At bottom of menu, you need to be sure sound recording is on. Also make sure that movie mode is on.

Not sure how you are feeding mic to camera. Please explain how you are getting input into camera.

Beau Holland · August 17th, 2009, 12:16 AM

Sound recording is set to 'On'. LV func. Set is Stills + Movie and Movie Display. Audio is running from mic to camera via an XLR to mini stereo plug.

Tommi Hares · August 17th, 2009, 03:56 AM

I had the same problem. Turns out the mic input jack is a bit delicate (atleast on some MkII batches). Mine got broken. I think you have the same problem.. :(

Beau Holland · August 17th, 2009, 07:38 AM

Hey Tommi,

I think you may be right. This is the first time I've had an issue with a camera. Any recommendations on how to get it fixed? Send in the camera to Canon themselves? Or maybe a local canon dealer?

Thanks,
Beau

Steve Maller · August 17th, 2009, 07:57 AM

Quote:

Originally Posted by Beau Holland

Hey Tommi,

I think you may be right. This is the first time I've had an issue with a camera. Any recommendations on how to get it fixed? Send in the camera to Canon themselves? Or maybe a local canon dealer?

Thanks,
Beau

If you're a CPS member, then definitely send it to Canon in Irvine. Actually, definitely send it to Irvine either way. If the jack needs to be replaced, it's not likely to be done while you wait. Just call them and get shipping info, etc.

Chris Hurd · August 17th, 2009, 08:26 AM

Beau, since you're in the L.A. area, if you have the time to spare then you could just drive it down to Irvine.

Harry Simpson · August 17th, 2009, 04:18 PM

Beau

I have the RODE SVN and sometimes i'll forget to turn the mic on.. I'm sure this is not the problem as it sounds like the port may be buggered but thought i'd chime in.......

Harry

Beau Holland · August 18th, 2009, 10:14 AM

Thanks everyone for your input. I appreciate it. Unfortunately, I'll have to take the steps to get it fixed through Canon. Unless by some miracle it starts working.

Thanks again everyone,
Beau

August 16th, 2009, 11:27 PM	#1
Beau Holland Tourist Join Date: Jun 2009 Location: Los Angeles, CA Posts: 4	Mic input not working I have a Rode NTG-2 that isn't working with my 5D 2. Bought the mic today. Put in a new battery. And nothing. Ran some tests with cables, and ran the mic into my laptop. The mic works fine. The 5D continuously uses the internal mic rather than switching over to the mic input. Any ideas? Does the 5D need to be set up to accept the audio from an external mic? Thanks in advance, Beau

August 17th, 2009, 12:10 AM	#2
Chris Barcellos Inner Circle Join Date: Nov 2005 Location: Elk Grove CA Posts: 6,838	Goto Live view and movie set up. At bottom of menu, you need to be sure sound recording is on. Also make sure that movie mode is on. Not sure how you are feeding mic to camera. Please explain how you are getting input into camera. __________________ Chris J. Barcellos

August 17th, 2009, 08:26 AM	#7
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Beau, since you're in the L.A. area, if you have the time to spare then you could just drive it down to Irvine. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

August 17th, 2009, 04:18 PM	#8
Harry Simpson Major Player Join Date: Aug 2009 Location: Nashville, TN. Posts: 581	Beau I have the RODE SVN and sometimes i'll forget to turn the mic on.. I'm sure this is not the problem as it sounds like the port may be buggered but thought i'd chime in....... Harry __________________ Nashville TN using Canon 5D MK3, Canon 550D, RODE SVM mic, 70-200 f2.8L II IS, 24-105 f4L IS, 50 and 85 f/1.8, Vegas Pro 11, Zoom H4n, Blackbird, Lilliput Monitor, Lightroom

August 17th, 2009, 12:16 AM	#3
Beau Holland Tourist Join Date: Jun 2009 Location: Los Angeles, CA Posts: 4	Sound recording is set to 'On'. LV func. Set is Stills + Movie and Movie Display. Audio is running from mic to camera via an XLR to mini stereo plug.

August 17th, 2009, 03:56 AM	#4
Tommi Hares New Boot Join Date: Mar 2009 Location: Espoo, Finland Posts: 11	I had the same problem. Turns out the mic input jack is a bit delicate (atleast on some MkII batches). Mine got broken. I think you have the same problem.. :(

August 17th, 2009, 07:38 AM	#5
Beau Holland Tourist Join Date: Jun 2009 Location: Los Angeles, CA Posts: 4	Hey Tommi, I think you may be right. This is the first time I've had an issue with a camera. Any recommendations on how to get it fixed? Send in the camera to Canon themselves? Or maybe a local canon dealer? Thanks, Beau

August 18th, 2009, 10:14 AM	#9
Beau Holland Tourist Join Date: Jun 2009 Location: Los Angeles, CA Posts: 4	Thanks everyone for your input. I appreciate it. Unfortunately, I'll have to take the steps to get it fixed through Canon. Unless by some miracle it starts working. Thanks again everyone, Beau