Noticing a dead pixel in my video. Camera, or Lens?

James Binder · February 28th, 2011, 12:30 PM

oh -- looks like you are past being able to return it...

Send it into canon -- Their repair service is top notch.

Bruce Foreman · February 28th, 2011, 11:09 PM

Quote:

Originally Posted by Khoi Pham

I can't remember if the T2i has manual cleaning or not, if it does, follow the instructions on the manual cleaning and it should fix it for you.

It does have manual cleaning. Mine came from the factory with the NASTIEST sensor I have ever heard of. A layer of dust from corner to corner.

I had to do a "wet cleaning".

Bruce Foreman · February 28th, 2011, 11:17 PM

Cole, before you send it to Canon for repair put the body cap on and start the manual sensor cleaning from the menu. I had a bright white spot show up in the finished video on a 7D project, it was there in every clip except where light image tones masked it.

I did the manual sensor clean with the body cap on for 5 minutes and that seemed to take care of it. I've read that is the first thing Canon will try before they do anything else. Somehow it resets or remaps the sensor.

So now before I start on a project I cap the bodies I plan to use and do the manual sensor clean for just a few minutes. I've not seen anything like it since.

February 28th, 2011, 12:30 PM	#16
James Binder Major Player Join Date: Jan 2005 Location: NY, NYC Posts: 367	Re: Noticing a dead pixel in my video. Camera, or Lens? oh -- looks like you are past being able to return it... Send it into canon -- Their repair service is top notch.

February 28th, 2011, 11:17 PM	#18
Bruce Foreman Trustee Join Date: Nov 2006 Location: San Angelo Texas Posts: 1,518	Re: Noticing a dead pixel in my video. Camera, or Lens? Cole, before you send it to Canon for repair put the body cap on and start the manual sensor cleaning from the menu. I had a bright white spot show up in the finished video on a 7D project, it was there in every clip except where light image tones masked it. I did the manual sensor clean with the body cap on for 5 minutes and that seemed to take care of it. I've read that is the first thing Canon will try before they do anything else. Somehow it resets or remaps the sensor. So now before I start on a project I cap the bodies I plan to use and do the manual sensor clean for just a few minutes. I've not seen anything like it since.