corrupted .mov files on CF card at DVinfo.net

Daniel Weber · January 17th, 2011, 12:28 AM

I have just had my first corrupted files with the 7D.

Has anyone else had this? I went to import my files into FCP with the EOS transfer plug in and some of the files were not recognized. I tried to open them in Quicktime Player and MPEG Streamclip, but they didn't recognized the files either.

I copied the DCIM folder from the CF card to my FW Drive and then tried to import into FCP from the DCIM folder.

Any ideas? This is stuff that I just shot in Japan and am not able to re-shoot. Bummed about it....

Daniel Weber

Paul Mailath · January 17th, 2011, 05:08 AM

I just had a problem with an SDHC card from a wedding!!!! - tried a number of programs and finally won won with CardRecovery 5.3

all you can do is try

Gabor Heeres · January 17th, 2011, 08:27 AM

Daniel, did you probably make a still photo while recording video? If that's the case your video might be corrupted and you're not able to open it at all. I've had this a few times and I couldn't open the file directly on the card or copy it.

Matthew Renoir · January 17th, 2011, 06:23 PM

This just happened to me on Saturday. Eight total files will not transfer from my CF card, and are recognized as .M/V files. I understand that these are like temporary files, almost place holders. They have a defined size, but will not appear in playback on the camera, nor will they transfer to a hard drive.

Anyone know if I will be able to recover these files?

On a side note, I have been getting an Err 80 message, which apparently has to do with the "Main PC board." My warranty is almost up, so after getting it serviced this week, I hope to have everything back to normal. Never had a problem until last week.

Jeffrey Fuchs · January 17th, 2011, 10:14 PM

Thank you for posting this. This has happened 3 times to me. I need to send my camera in again! The files are there, just do not play back on my camera or computer.

The first 2 times were during a ceremony and the last time was shorter clips during the photo session.

What is one to do? The first time I sent it in they replaced the main board. Not sure what they will do now.

This is driving me nuts!

Daniel Weber · January 19th, 2011, 02:45 PM

I just joined Canon Profession Services and they are expediating the service on the camera. Lucky for me the service center is only one state away.

I also have had a problem with the cameras photo/video switch being very hard to activate. Also the start/stop button sticks.

Our first 7D is over a year old and hasn't had any problems at all. This one seems to be jinxed right out of the box.....

I am hoping that they can fix the corruption issue.

Thanks for all the input.

Daniel Weber · January 21st, 2011, 08:08 AM

I just received an email from Canon that they have repaired the camera and it is on it's way back. I should have it today. They had it in house for less than one day. I wonder what they were able to fix so quickly?

The corruption issue concerns me since it seems to be on a camera by camera basis.

Matthew Renoir · January 21st, 2011, 04:47 PM

Dropped off my camera Tuesday, and it was ready Wednesday. The Main PC Board was replaced, fixing the Err 80. Said to be good as new, with a 6 month warranty on the repair.

As for recovering the corrupted files, I discovered that with a SanDisk CF Card, I was given a 1 year license to their RescuePro program (code inside the box). After using the program, it resurrected the seven files that would not previously transfer/playback, as well as a dozen or so other files I had deleted previously. I highly recommend it.

Paul Mailath · January 26th, 2011, 06:29 AM

I had another problem with a different camera and a different card - I'm wondering if it's the card reader I'm using - it's a real worry.

January 17th, 2011, 12:28 AM	#1
Daniel Weber Major Player Join Date: Mar 2005 Location: Maryland, USA Posts: 696	corrupted .mov files on CF card I have just had my first corrupted files with the 7D. Has anyone else had this? I went to import my files into FCP with the EOS transfer plug in and some of the files were not recognized. I tried to open them in Quicktime Player and MPEG Streamclip, but they didn't recognized the files either. I copied the DCIM folder from the CF card to my FW Drive and then tried to import into FCP from the DCIM folder. Any ideas? This is stuff that I just shot in Japan and am not able to re-shoot. Bummed about it.... Daniel Weber

January 17th, 2011, 05:08 AM	#2
Paul Mailath Trustee Join Date: Dec 2006 Location: Central Coast - NSW, Australia Posts: 1,606	I just had a problem with an SDHC card from a wedding!!!! - tried a number of programs and finally won won with CardRecovery 5.3 all you can do is try __________________ Cheers - Paul M. www.perbenyik.com

January 17th, 2011, 06:23 PM	#4
Matthew Renoir New Boot Join Date: Jan 2010 Location: Los Angeles, Ca Posts: 10	This just happened to me on Saturday. Eight total files will not transfer from my CF card, and are recognized as .M/V files. I understand that these are like temporary files, almost place holders. They have a defined size, but will not appear in playback on the camera, nor will they transfer to a hard drive. Anyone know if I will be able to recover these files? On a side note, I have been getting an Err 80 message, which apparently has to do with the "Main PC board." My warranty is almost up, so after getting it serviced this week, I hope to have everything back to normal. Never had a problem until last week. Last edited by Matthew Renoir; January 17th, 2011 at 10:47 PM.

January 26th, 2011, 06:29 AM	#9
Paul Mailath Trustee Join Date: Dec 2006 Location: Central Coast - NSW, Australia Posts: 1,606	I had another problem with a different camera and a different card - I'm wondering if it's the card reader I'm using - it's a real worry. __________________ Cheers - Paul M. www.perbenyik.com

January 17th, 2011, 08:27 AM	#3
Gabor Heeres Major Player Join Date: Jan 2009 Location: Eindhoven, The Netherlands Posts: 322	Daniel, did you probably make a still photo while recording video? If that's the case your video might be corrupted and you're not able to open it at all. I've had this a few times and I couldn't open the file directly on the card or copy it.

January 17th, 2011, 10:14 PM	#5
Jeffrey Fuchs Regular Crew Join Date: Jan 2007 Location: Zimmerman, Minnesota Posts: 89	Thank you for posting this. This has happened 3 times to me. I need to send my camera in again! The files are there, just do not play back on my camera or computer. The first 2 times were during a ceremony and the last time was shorter clips during the photo session. What is one to do? The first time I sent it in they replaced the main board. Not sure what they will do now. This is driving me nuts!

January 19th, 2011, 02:45 PM	#6
Daniel Weber Major Player Join Date: Mar 2005 Location: Maryland, USA Posts: 696	I just joined Canon Profession Services and they are expediating the service on the camera. Lucky for me the service center is only one state away. I also have had a problem with the cameras photo/video switch being very hard to activate. Also the start/stop button sticks. Our first 7D is over a year old and hasn't had any problems at all. This one seems to be jinxed right out of the box..... I am hoping that they can fix the corruption issue. Thanks for all the input.

January 21st, 2011, 08:08 AM	#7
Daniel Weber Major Player Join Date: Mar 2005 Location: Maryland, USA Posts: 696	I just received an email from Canon that they have repaired the camera and it is on it's way back. I should have it today. They had it in house for less than one day. I wonder what they were able to fix so quickly? The corruption issue concerns me since it seems to be on a camera by camera basis.

January 21st, 2011, 04:47 PM	#8
Matthew Renoir New Boot Join Date: Jan 2010 Location: Los Angeles, Ca Posts: 10	Dropped off my camera Tuesday, and it was ready Wednesday. The Main PC Board was replaced, fixing the Err 80. Said to be good as new, with a 6 month warranty on the repair. As for recovering the corrupted files, I discovered that with a SanDisk CF Card, I was given a 1 year license to their RescuePro program (code inside the box). After using the program, it resurrected the seven files that would not previously transfer/playback, as well as a dozen or so other files I had deleted previously. I highly recommend it.