Thumbs up for Canon Service... at DVinfo.net

Joel Peregrine · September 13th, 2010, 10:15 PM

Just a note about the stellar service from Canon - In a dark reception hall I was pulling my T2i out of my case and I cracked the LCD screen on the corner of my slider. Canon received it on the 7th of September. I just received a notice they overnighted it to me and I'll have it tomorrow, the 14th. No charge - covered under warranty - one week turnaround. Very impressed.

Ivan Gomez Villafane · September 14th, 2010, 08:00 AM

Is that supposed to be covered by warranty?

Joel Peregrine · September 14th, 2010, 08:02 AM

Quote:

Originally Posted by Ivan Gomez Villafane

Is that supposed to be covered by warranty?

I totally expected to pay for the repair. That's why I was so surprised to get the note that it was covered and sent back with overnight shipping. And this is service for a "consumer" camera...

Ivan Gomez Villafane · September 14th, 2010, 02:05 PM

That is nice then. Cheers!

September 13th, 2010, 10:15 PM	#1
Joel Peregrine Major Player Join Date: Oct 2002 Location: Wisconsin Posts: 689	Thumbs up for Canon Service... Just a note about the stellar service from Canon - In a dark reception hall I was pulling my T2i out of my case and I cracked the LCD screen on the corner of my slider. Canon received it on the 7th of September. I just received a notice they overnighted it to me and I'll have it tomorrow, the 14th. No charge - covered under warranty - one week turnaround. Very impressed. __________________ WeddingFilms.com>>

September 14th, 2010, 08:00 AM	#2
Ivan Gomez Villafane Regular Crew Join Date: Aug 2009 Location: Buenos Aires, Argentina Posts: 73	Is that supposed to be covered by warranty? __________________ Thank you for sharing your knowledge, Iván.

September 14th, 2010, 02:05 PM	#4
Ivan Gomez Villafane Regular Crew Join Date: Aug 2009 Location: Buenos Aires, Argentina Posts: 73	That is nice then. Cheers! __________________ Thank you for sharing your knowledge, Iván.