Corrupted 7D video file at DVinfo.net

Ben Winter · April 21st, 2010, 10:20 PM

Hey all,
I've got one .mov file that doesn't want to play, it's "not a file that Quicktime understands." Cineform doesn't like it either. It's certainly possible the battery died in the middle of filming and the camera was unable to finish writing the file. The data is there; it's 376 MB or so and I'd really like to get it back.

Any known way to repair the file and make playable whatever complete footage managed to get written?

Norman Pogson · April 22nd, 2010, 05:26 AM

Have you tried playing it with the VLC Media player?

Nick Hiltgen · April 22nd, 2010, 06:08 AM

I had my first corrupted file last week, we tried everything but just ended up reshooting the scene. I'm curious to know what options exist to fix it if someone has a solution.

Ben Winter · April 22nd, 2010, 06:50 AM

Quote:

Originally Posted by Norman Pogson

Have you tried playing it with the VLC Media player?

VLC refuses to play it as well; no error message, but the video doesn't show up.

There has got to be a simple way to repair the file...

Rob Evans · April 22nd, 2010, 07:10 AM

Can you still thumbnail it on the camera? I had a prob with my 550d the other day and used the edit function to trim the first couple of seconds and copy it back to the card as a new file. Maybe worth a shot!

Craig Terott · April 22nd, 2010, 09:30 PM

yes, try trimming the end of it.

Jimmy Toha · February 16th, 2011, 12:52 PM

Got the exact same problem. 3 files got corrupted in 7D after a 4-hour shoot. It's frustrating since 2 of them are crucial shots and because we're working in tight deadline, it's gonna be hard to arrange for a re-shoot.

Appreciate any advice if you've found one, folks!

Justin Molush · February 16th, 2011, 01:33 PM

Whenever I get errors like this I like to import it into premiere and start slicing at the edges and seeing what I can get out of it - if it doesn't respond then most likely it is fubared...

Johannes Soetandi · February 16th, 2011, 08:16 PM

This is actually a common thing that has happened with 7D. Although its not regular but in a 2 weddings that I've shoot last year, I've got some corrupted files.. hasn't happened so far this year, and hope it does not happened again..

But anyway, your solution to this is: www.aeroquartet.com/movierepair/

I've used it.. cost about $129 for multiple files repair (although software can only be used for 15 days). But if you think its worth the money.. try it out and it should fix the corrupted files.

Craig Terott · February 16th, 2011, 09:40 PM

I don't understand this whole repair workflow. Why is it necessary to upload the file?

How 'bout this. You pay for the program. You open your corrupt files with the program, then selectively choose options for repair. The program continues to work because you paid for it.

Johannes Soetandi · February 18th, 2011, 02:08 AM

Quote:

Originally Posted by Craig Terott

I don't understand this whole repair workflow. Why is it necessary to upload the file?

How 'bout this. You pay for the program. You open your corrupt files with the program, then selectively choose options for repair. The program continues to work because you paid for it.

Craig, you can probably try asking the repair company themselves.

When I first upload a sample, they fixed it and gave me a sample of the clip (with watermark) to confirm if the software actually works. If you want to proceed, then you will have to pay. Their reason was that because every file is unique and may not always work in the long run (or maybe they just dont want their software getting pirated).

April 21st, 2010, 10:20 PM	#1
Ben Winter Trustee Join Date: Jun 2005 Location: Hollywood, CA Posts: 1,675 Images: 1	Corrupted 7D video file Hey all, I've got one .mov file that doesn't want to play, it's "not a file that Quicktime understands." Cineform doesn't like it either. It's certainly possible the battery died in the middle of filming and the camera was unable to finish writing the file. The data is there; it's 376 MB or so and I'd really like to get it back. Any known way to repair the file and make playable whatever complete footage managed to get written? __________________ BenWinter.com

April 22nd, 2010, 05:26 AM	#2
Norman Pogson Regular Crew Join Date: Feb 2010 Location: Ottawa, Canada Posts: 140	Have you tried playing it with the VLC Media player? __________________ My Stock Video Blog Linkedin

April 22nd, 2010, 06:08 AM	#3
Nick Hiltgen Trustee Join Date: May 2003 Location: Atlanta GA Posts: 1,427	I had my first corrupted file last week, we tried everything but just ended up reshooting the scene. I'm curious to know what options exist to fix it if someone has a solution. __________________ I have a dream that one day canon will release a 35mm ef to xl adapter and I'll have iris control and a 35mm dof of all my ef lenses, and it will be awesome...

April 22nd, 2010, 07:10 AM	#5
Rob Evans Major Player Join Date: Apr 2007 Location: Berkshire, UK Posts: 390	Can you still thumbnail it on the camera? I had a prob with my 550d the other day and used the edit function to trim the first couple of seconds and copy it back to the card as a new file. Maybe worth a shot!

April 22nd, 2010, 09:30 PM	#6
Craig Terott Major Player Join Date: May 2005 Location: Glendale, AZ Posts: 691	yes, try trimming the end of it.

February 16th, 2011, 12:52 PM	#7
Jimmy Toha Regular Crew Join Date: Apr 2009 Location: Singapore Posts: 59	Got the exact same problem. 3 files got corrupted in 7D after a 4-hour shoot. It's frustrating since 2 of them are crucial shots and because we're working in tight deadline, it's gonna be hard to arrange for a re-shoot. Appreciate any advice if you've found one, folks!

February 16th, 2011, 01:33 PM	#8
Justin Molush Major Player Join Date: Jul 2010 Location: Montreal Posts: 388	Whenever I get errors like this I like to import it into premiere and start slicing at the edges and seeing what I can get out of it - if it doesn't respond then most likely it is fubared...

February 16th, 2011, 08:16 PM	#9
Johannes Soetandi Major Player Join Date: Jan 2010 Location: Perth, Australia Posts: 387	This is actually a common thing that has happened with 7D. Although its not regular but in a 2 weddings that I've shoot last year, I've got some corrupted files.. hasn't happened so far this year, and hope it does not happened again.. But anyway, your solution to this is: www.aeroquartet.com/movierepair/ I've used it.. cost about $129 for multiple files repair (although software can only be used for 15 days). But if you think its worth the money.. try it out and it should fix the corrupted files.

February 16th, 2011, 09:40 PM	#10
Craig Terott Major Player Join Date: May 2005 Location: Glendale, AZ Posts: 691	I don't understand this whole repair workflow. Why is it necessary to upload the file? How 'bout this. You pay for the program. You open your corrupt files with the program, then selectively choose options for repair. The program continues to work because you paid for it.