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Canon Cinema EOS Camera Systems
For all Canon Cinema EOS models: C700 / C300 Mk. II / C200 / C100 Mk II and EF / PL lenses.

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Old August 2nd, 2019, 07:24 AM   #1
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C100mkii Card A Says Ended

Hi,

My Canon C100mkii just suddenly stops recording in slot A. Slot A Shows Red colored sign as if the card had ended it's memory, but i only just formatted it.

I even put a different card in that A Slot, but still no respond. It Says "Ended"
Slot b Records fine. \\

Very weird, what do i do to solve it?
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Old August 2nd, 2019, 08:22 AM   #2
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Re: C100mkii Card A Says Ended

Hi Arthur,

Can you provide the specifications of the SD card(s) you're using, please?

If you're in New York, it would be worth sending your C100 Mk. to the Canon service center for a clean & check.
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Old August 2nd, 2019, 09:59 AM   #3
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Re: C100mkii Card A Says Ended

Hi Chris, unfortunately i'm not in NY. Just a Regular SD Card i was using for several years. The thing is that i tried with a different card as well.

I'm going to reset to factory settings and see how it goes.
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Old August 2nd, 2019, 10:13 AM   #4
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Re: C100mkii Card A Says Ended

Hi Arthur, if I were you, I would do both types of resets -- the one in the menu option as well as the "hard reset" using a paper clip -- are you aware of that procedure?
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Old August 2nd, 2019, 01:35 PM   #5
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Re: C100mkii Card A Says Ended

No' i;m not aware of the Hard Reset. How do i do that?
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Old August 2nd, 2019, 06:09 PM   #6
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Re: C100mkii Card A Says Ended

Arthur, my apologies, I am mistaken. There was a "hard reset" button on the back panel of the original C100. Looks like that feature was dropped from the Mk. II version.

I think you should reset the camera via the menu options, and if that doesn't solve the issue then I think your camera is a candidate for a service check-up by Canon.

Sorry about that,
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Old August 3rd, 2019, 10:46 PM   #7
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Re: C100mkii Card A Says Ended

Wow i got it fixed somehow. Apparently the camera struggled with some "files name issue" thus the problem with recording.

I was originally shooting only double recording, but last time i shot, i switched it to single card recording "Continues Recording mode" in the middle of the shoot without formating it, and my guess was that the camera got confused and market the slot A as a full card.

Anyway, the way i managed to fix it was :
I switched to Avchd Recording mode from MP4 which i use regularly. Then switched it back to MP4 , and Walla, it was fixed.

I hope this helps other members as well.

Thank you Chris.
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Old August 4th, 2019, 06:50 AM   #8
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Re: C100mkii Card A Says Ended

That's great news. Thanks for the report, Arthur!
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