Gratical HD with C300MII no time code or tally light at DVinfo.net

Scott Stoneback · June 8th, 2016, 02:14 PM

Is there a trick to getting the time code and tally light to work on the Gratical HD with the c300 mark II? No running time code, just 000000 on the display.

Gary Huff · June 8th, 2016, 07:33 PM

What is the connection?

Scott Stoneback · June 8th, 2016, 08:11 PM

SDI connection. I don't use hdmi, too junky, but I should test it.

I've lived without TC and tally light, but it is annoying. Also, it won't trigger the Odyssey recorder, which is Daisy chained and using TCS advancing to start recording. No time code no trigger.

Gary Huff · June 8th, 2016, 08:12 PM

Which SDI output do you have it plugged into?

Scott Stoneback · June 8th, 2016, 08:40 PM

SDI Monitor out. The sdi signal from monitor out should carry the time code signal, right?

Gary Huff · June 12th, 2016, 08:18 AM

Is your Gratical on the latest firmware? I looked at the menu settings on my C300 M2 and could not find any option to turn off timecode so I would assume it's all being output correctly. You can also try the Raw out connection too and see if that makes any difference, though I wouldn't think that would matter.

Scott Stoneback · August 2nd, 2016, 01:05 PM

I have a slight update to this issue. Looks like Zacuto is working on this issue, which is great (to get it fixed and to also know it's not some dumb mistake on my end).

From Kim at Zacuto: "We are working on getting the timecode and record light working for the C300 Mark II – just waiting for Canon to send us a tester. Sorry for the delay on this."

Thanks Kim and Zacuto. Although I have had some small issues with Zacuto products, I appreciate the customer service and the attention to detail.

My Gratical and C300 M2 are all latest firmware. Just did the Mark 2 update the other evening.

Additionally, the Odyssey was not liking the 2k output from the Canon C300 M2 when it was in SDI "Alpha A". Put it in "Alpha B" and all was good. There are a lot of little gotchas with all the newer gear. It is complicated and technical... and there aren't many resources to find good info.

June 8th, 2016, 02:14 PM	#1
Scott Stoneback Regular Crew Join Date: Mar 2010 Location: San Francisco, California Posts: 161	Gratical HD with C300MII no time code or tally light Is there a trick to getting the time code and tally light to work on the Gratical HD with the c300 mark II? No running time code, just 000000 on the display.

June 8th, 2016, 07:33 PM	#2
Gary Huff Inner Circle Join Date: Jan 2013 Location: Austin, Texas Posts: 2,006	Re: Gratical HD with C300MII no time code or tally light What is the connection?

June 8th, 2016, 08:11 PM	#3
Scott Stoneback Regular Crew Join Date: Mar 2010 Location: San Francisco, California Posts: 161	Re: Gratical HD with C300MII no time code or tally light SDI connection. I don't use hdmi, too junky, but I should test it. I've lived without TC and tally light, but it is annoying. Also, it won't trigger the Odyssey recorder, which is Daisy chained and using TCS advancing to start recording. No time code no trigger.

June 8th, 2016, 08:12 PM	#4
Gary Huff Inner Circle Join Date: Jan 2013 Location: Austin, Texas Posts: 2,006	Re: Gratical HD with C300MII no time code or tally light Which SDI output do you have it plugged into?

June 8th, 2016, 08:40 PM	#5
Scott Stoneback Regular Crew Join Date: Mar 2010 Location: San Francisco, California Posts: 161	Re: Gratical HD with C300MII no time code or tally light SDI Monitor out. The sdi signal from monitor out should carry the time code signal, right?

June 12th, 2016, 08:18 AM	#6
Gary Huff Inner Circle Join Date: Jan 2013 Location: Austin, Texas Posts: 2,006	Re: Gratical HD with C300MII no time code or tally light Is your Gratical on the latest firmware? I looked at the menu settings on my C300 M2 and could not find any option to turn off timecode so I would assume it's all being output correctly. You can also try the Raw out connection too and see if that makes any difference, though I wouldn't think that would matter.

August 2nd, 2016, 01:05 PM	#7
Scott Stoneback Regular Crew Join Date: Mar 2010 Location: San Francisco, California Posts: 161	Re: Gratical HD with C300MII no time code or tally light I have a slight update to this issue. Looks like Zacuto is working on this issue, which is great (to get it fixed and to also know it's not some dumb mistake on my end). From Kim at Zacuto: "We are working on getting the timecode and record light working for the C300 Mark II – just waiting for Canon to send us a tester. Sorry for the delay on this." Thanks Kim and Zacuto. Although I have had some small issues with Zacuto products, I appreciate the customer service and the attention to detail. My Gratical and C300 M2 are all latest firmware. Just did the Mark 2 update the other evening. Additionally, the Odyssey was not liking the 2k output from the Canon C300 M2 when it was in SDI "Alpha A". Put it in "Alpha B" and all was good. There are a lot of little gotchas with all the newer gear. It is complicated and technical... and there aren't many resources to find good info.