Canon requires Serial Number for XF download? at DVinfo.net
DV Info Net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon Cinema EOS Camera Systems
Register FAQ Today's Posts Buyer's Guides

Canon Cinema EOS Camera Systems
For all Canon Cinema EOS models: C700 / C300 Mk. II / C200 / C100 Mk II and EF / PL lenses.

Reply
 
Thread Tools Search this Thread
Old April 9th, 2013, 07:36 PM   #1
Telecam Films
 
Join Date: Apr 2006
Location: Washington DC
Posts: 723
Canon requires Serial Number for XF download?

Hi all,

Canon's EOS software download page now requires a serial number to download the XF Utility. What gives?
__________________
Thierry Humeau, DoP
Télécam Films
www.telecamfilms.com
Thierry Humeau is offline   Reply With Quote
Old April 10th, 2013, 03:22 AM   #2
Major Player
 
Join Date: Oct 2008
Location: Whidbey Island
Posts: 873
Re: Canon requires Serial Number for XF download?

Canon must've heard you. Policy change later this month...

Canon U.S.A. : Support & Drivers : Consumer & Home Office
Mark Watson is offline   Reply With Quote
Old April 10th, 2013, 11:46 AM   #3
Telecam Films
 
Join Date: Apr 2006
Location: Washington DC
Posts: 723
Re: Canon requires Serial Number for XF download?

Thanks, that was weird....
__________________
Thierry Humeau, DoP
Télécam Films
www.telecamfilms.com
Thierry Humeau is offline   Reply With Quote
Old April 10th, 2013, 12:13 PM   #4
Trustee
 
Join Date: Oct 2001
Location: San Luis Obispo CA
Posts: 1,195
Re: Canon requires Serial Number for XF download?

yeah, It was screwy when they changed it to require the SN. Problem for me was...when I went to look at my camera, the S/N on the bottom was all smudged (nice ink there, Canon) and it's pretty much unreadable. Who knows where the warranty card went. :-)
Barry Goyette is offline   Reply With Quote
Old April 10th, 2013, 06:16 PM   #5
Major Player
 
Join Date: Oct 2008
Location: Whidbey Island
Posts: 873
Re: Canon requires Serial Number for XF download?

Quote:
Originally Posted by Thierry Humeau View Post
Thanks, that was weird....
Thierry,

Could you please post a request on Canon's site asking them to come out with a shoulder-mounted video camera that excels at low-light (i.e., FS100), has auto focus, a zoom rocker, XLR inputs, dual memory cards, 60P, slow-mo, interchangeable lens, 4:2:2, built-in ND filters and great ergonomics.

Hey, it's worth a try!!!
Mark Watson is offline   Reply With Quote
Old April 10th, 2013, 06:29 PM   #6
Telecam Films
 
Join Date: Apr 2006
Location: Washington DC
Posts: 723
Re: Canon requires Serial Number for XF download?

Quote:
Originally Posted by Barry Goyette View Post
yeah, It was screwy when they changed it to require the SN. Problem for me was...when I went to look at my camera, the S/N on the bottom was all smudged (nice ink there, Canon) and it's pretty much unreadable. Who knows where the warranty card went. :-)
It also doesn't help Canon if everyone in the production chain including clients have to go through hair pulling to find, download and install a basic viewer to look at C300 files...
__________________
Thierry Humeau, DoP
Télécam Films
www.telecamfilms.com
Thierry Humeau is offline   Reply With Quote
Old April 11th, 2013, 12:45 AM   #7
Regular Crew
 
Join Date: Apr 2007
Location: San Diego, CA.
Posts: 56
Re: Canon requires Serial Number for XF download?

That was strange. Post people need these tools as well. Oh Canon....
__________________
www.eriknaso.com https://vimeo.com/eriknaso
Twitter. @eriknaso
Erik Naso is offline   Reply With Quote
Old April 11th, 2013, 06:59 PM   #8
Major Player
 
Join Date: Jul 2004
Location: Burbank, CA 91502
Posts: 949
Re: Canon requires Serial Number for XF download?

At our dealer meeting with Canon on Monday, they were happy to tell us that the XF utility was finally available with no strings attached. The reason they were telling us this was because I told them to do this at our meeting 2 years ago (for the XF cameras...if you lost the disc, you were up a creek). That was partially based on the complaints posted here on DVinfo. Canon moves at a somewhat "Glacial pace" and they know it and are working on getting faster.....and that is in all areas, now and in the future.

Jim Martin
Filmtools.com
Jim Martin is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon Cinema EOS Camera Systems


 



All times are GMT -6. The time now is 04:50 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network