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#1 |
Telecam Films
Join Date: Apr 2006
Location: Washington DC
Posts: 723
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Canon requires Serial Number for XF download?
Hi all,
Canon's EOS software download page now requires a serial number to download the XF Utility. What gives? |
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#2 |
Major Player
Join Date: Oct 2008
Location: Whidbey Island
Posts: 873
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Re: Canon requires Serial Number for XF download?
Canon must've heard you. Policy change later this month...
Canon U.S.A. : Support & Drivers : Consumer & Home Office |
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#3 |
Telecam Films
Join Date: Apr 2006
Location: Washington DC
Posts: 723
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Re: Canon requires Serial Number for XF download?
Thanks, that was weird....
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#4 |
Trustee
Join Date: Oct 2001
Location: San Luis Obispo CA
Posts: 1,195
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Re: Canon requires Serial Number for XF download?
yeah, It was screwy when they changed it to require the SN. Problem for me was...when I went to look at my camera, the S/N on the bottom was all smudged (nice ink there, Canon) and it's pretty much unreadable. Who knows where the warranty card went. :-)
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#5 |
Major Player
Join Date: Oct 2008
Location: Whidbey Island
Posts: 873
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Re: Canon requires Serial Number for XF download?
Thierry,
Could you please post a request on Canon's site asking them to come out with a shoulder-mounted video camera that excels at low-light (i.e., FS100), has auto focus, a zoom rocker, XLR inputs, dual memory cards, 60P, slow-mo, interchangeable lens, 4:2:2, built-in ND filters and great ergonomics. Hey, it's worth a try!!! |
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#6 |
Telecam Films
Join Date: Apr 2006
Location: Washington DC
Posts: 723
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Re: Canon requires Serial Number for XF download?
It also doesn't help Canon if everyone in the production chain including clients have to go through hair pulling to find, download and install a basic viewer to look at C300 files...
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#7 |
Regular Crew
Join Date: Apr 2007
Location: San Diego, CA.
Posts: 56
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Re: Canon requires Serial Number for XF download?
That was strange. Post people need these tools as well. Oh Canon....
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#8 |
Major Player
Join Date: Jul 2004
Location: Burbank, CA 91502
Posts: 949
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Re: Canon requires Serial Number for XF download?
At our dealer meeting with Canon on Monday, they were happy to tell us that the XF utility was finally available with no strings attached. The reason they were telling us this was because I told them to do this at our meeting 2 years ago (for the XF cameras...if you lost the disc, you were up a creek). That was partially based on the complaints posted here on DVinfo. Canon moves at a somewhat "Glacial pace" and they know it and are working on getting faster.....and that is in all areas, now and in the future.
Jim Martin Filmtools.com |
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