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Atomos Ninja / Samurai / Shogun
HD-SDI field recorders supporting a variety of codecs.

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Old February 28th, 2020, 07:55 AM   #1
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Join Date: Jul 2012
Location: UK
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C100/Ninja 2 ...

Hi all,

My trusty C100 will no longer connect to my Ninja 2.

I tried with a mate’s C100 with the same result.

I changed the HDMI cables 3 times. Same result.

The Ninja 2 continued to claim that there was ‘No Signal’.

Strange, it was working last week and no menu changes have been made at all.

I plugged the C100 into an external monitor and then a smart TV - all was well. A good, clean picture, the HDMI connections were all snug and jiggling them did not reveal any loose connections or result in any picture breakup.

I then plugged my 5DMK4 into the Ninja 2 and the video image appeared immediately. Again, a good, clear picture and no issues when the HDMI connectors were jiggled about. We tried a second DSLR and that worked well too.

So, the Ninja 2 has refused to work with 2 different C100 cameras but works quite happily with a Canon 5DMK4.

Any ideas would be very welcome.

Cheers!
_________________________________________

C100 menu settings:

OTHER FUNCTIONS > HDMI – TIME CODE > ON

REC COMMAND > ON

VIDEO SETUP > CHARACTER DISPLAY > EXT OUT

HD ONSCREEN DISPLAY > ON
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Old February 28th, 2020, 01:18 PM   #2
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Join Date: Jul 2014
Location: Romania
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Re: C100/Ninja 2 ...

Maybe you bent a pin or so. try to send it to service, they will figure it out!
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Old February 28th, 2020, 01:26 PM   #3
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Location: Minneapolis, MN
Posts: 1,313
Re: C100/Ninja 2 ...

Wave your hand around in front of the lens or pan left and right with the camera. The recorder might need to lock on to the pulldown.
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Nate Haustein PXW-FX9 / FCPX
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Old February 29th, 2020, 03:04 AM   #4
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Join Date: Jul 2012
Location: UK
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Re: C100/Ninja 2 ...

Nate: Thanks for your suggestion. Tried that, no luck.

This morning I repeated changing HDMI cables and plugging the C100 into different screens: field monitor, smart TV ... all fine so there's no problem with the output of the C100 or the HDMI cables - just the Ninja 2 taking the C100 signal.

It still accepts the 5D signal without a problem, leaping into life straight away.
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