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January 28th, 2015, 06:08 PM | #1 |
Wrangler
Join Date: Jun 2002
Location: Vancouver, British Columbia
Posts: 8,314
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Atomos Shogun touch screen not working
Hi, I just wondered if I'm missing something. I have a brand new Atomos Shogun, fresh out of the box.
The touch screen worked briefly, though poorly, with it taking 2-3 taps on an icon to get it to work. Now, about five minutes in it has become 100% non-functional. The screen is not locked and I've cold booted it. Nothing from the screen will respond to input. The power button is the only thing that works (which is how I can confirm it's not locked - though lock/unlock work) so the device is active. Suggestions or ship it back? Thanks Dylan
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January 28th, 2015, 08:43 PM | #2 |
Major Player
Join Date: Feb 2006
Location: Orange County
Posts: 296
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Re: Atomos Shogun touch screen not working
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January 28th, 2015, 09:01 PM | #3 |
Inner Circle
Join Date: Jan 2013
Location: Austin, Texas
Posts: 2,006
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Re: Atomos Shogun touch screen not working
Fastest response will be to return it and get a replacement unit.
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January 29th, 2015, 12:34 PM | #4 |
Wrangler
Join Date: Jun 2002
Location: Vancouver, British Columbia
Posts: 8,314
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Re: Atomos Shogun touch screen not working
Powered it up again today and it worked fine for the first few minutes, then got less and less responsive. I sent in for an RMA. Sayonara Shogun!
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