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November 7th, 2004, 05:41 PM
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#1 |
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Fred Retread
Join Date: Jul 2004
Location: Hartford, CT
Posts: 1,227
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B&H shows its class
I drove 140 miles down to Manhattan this morning expressly to see and shop at B&H. It's an amazing operation, truly a world class store. They don't need a plug from me--they were mobbed from the opening bell. But I thought I'd just share my experience.
I expressed disappointment to my salesperson that the AT3031s I wanted weren't in stock after my long drive. He phoned up Marty G. (the pro audio buyer, if I have that right) to see how fast I could get them. Marty asked to speak to me. I was surprised to hear him say, "I was expecting you." I had posted my plans here last night, and he reads this board! He arranged for a drop shipment from Audio Technica of the two mics as well as an AT8202 attenuator they were low on with 2 day delivery at no charge, just as a courtesy. THANKS MARTY! And extend my thanks to George too, who spent more than an hour helping me assemble my order.
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"Nothing in the world can take the place of persistence..." - Calvin Coolidge "My brain is wired to want to know how other things are wired." - Me |
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November 7th, 2004, 07:26 PM
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#2 |
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Join Date: Jan 2004
Location: Stockton, UT
Posts: 5,648
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Marty Wein is a true class act. Kendall, Ray, George, and the other audio gurus are also class acts. A couple years ago, I needed some help with something, Kendall not only helped me from the store, but he also took time out while on his way home from work to call me on his cell.
Glad your experience was similar to mine.
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Douglas Spotted Eagle/Spot Author, producer, composer Certified Sony Vegas Trainer http://www.vasst.com |
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November 7th, 2004, 07:40 PM
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#3 |
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Fred Retread
Join Date: Jul 2004
Location: Hartford, CT
Posts: 1,227
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I don't know where I got the "G" from. Sorry, Marty.
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"Nothing in the world can take the place of persistence..." - Calvin Coolidge "My brain is wired to want to know how other things are wired." - Me |
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November 7th, 2004, 07:43 PM
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#4 |
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Join Date: Jan 2004
Location: Stockton, UT
Posts: 5,648
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FWIW, "Wein" is an abbreviation anyway. :-)
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Douglas Spotted Eagle/Spot Author, producer, composer Certified Sony Vegas Trainer http://www.vasst.com |
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November 7th, 2004, 11:42 PM
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#5 |
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Trustee
Join Date: May 2002
Location: Barrie, Ontario, Canada
Posts: 1,922
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Marty is also a member of this forum. He is indeed a class act.
Everyone i've dealt with at B&H has been great. Fred I just know you're going to enjoy your new toyz.
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Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting ".......holy smokin rubber lips...what a ride!" |
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November 8th, 2004, 02:51 AM
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#6 |
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Skyonic New York
Join Date: Nov 2001
Location: NYC
Posts: 614
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like a lot of nyc'ers i buy all my gear from bh, tons, in fact if i didn't i could probably put down nice sized downpayment on lake front property...
the audio and lighting guys at bh are truly pro's pros, they know everything about what they sell, and have helped me out out so many times...even if you have a general question and they are not busy go ask them...to me they are the salt of bnh the main reasons i go to bnh would be to quench my desire for glass for my slr, buy used rangefinders, and as i stated up top get my audio and lighting in check the lens guys are funny, it has been hit or miss for me, some seem to talk down to me, some take the less wordy approach and say nothing to me, and some seem like there doing me a favor by helping me..it is somewhat of a put off, but i still buy from bnh because they are an honorable outfit the video guys are split between consumer and pro, my consumer needs are short, i'm always waiting for the pro guyto help out , he is very busy, i don't know his name but no matter how busy it is he is always courteous and helpful... i'm actual going to bnh tomorrow to pick up a tripod, the tripod guy in the photo dept gave me a great tip on a monopod, so i'm looking foward to see what he says about my choice of a tripod... |
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November 8th, 2004, 04:13 AM
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#7 |
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New Boot
Join Date: Oct 2004
Location: United Kingdom
Posts: 19
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Lived in NYC for 3 months for work. B and H is the only place to go, I bought most of my latest kit from there. People there are in such a rush cause they are so busy but at the same time are on the ball to deliever the service. I am a guy that does all my research befroe I buy, so all I need is a quick service cause I am always in a rush. 10 out of 10 for the BH guys.
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XL-1 the original, w/ ma200 & ME66 Edit on a Mac with FCP |
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November 8th, 2004, 12:11 PM
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#8 |
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sponsor: B&H Photo-Video
Join Date: Jul 2003
Location: New York, NY
Posts: 137
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Thanks to everyone here for your many kind, words. I think Marty may actually be blushing, just a little. :-)
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November 8th, 2004, 12:25 PM
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#9 |
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Trustee
Join Date: Feb 2004
Location: Brookline, MA
Posts: 1,447
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Is there an AV Web site that Henry does not monitor?! :)
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November 9th, 2004, 11:07 AM
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#10 |
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Major Player
Join Date: Mar 2004
Location: Ridgefield Park, New Jersey, USA
Posts: 572
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I live in Jersey and go to B&H any time I'm in the city (about once every two weeks), and I know everybody loves them (for good reason), but are there any other or even smaller shops you guys would would recommend either in/around Manhattan, or in New Jersey? I love B&H, but I really like to shop around as well (even for the sake of just checking places/prices out).
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November 9th, 2004, 04:09 PM
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#11 |
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Regular Crew
Join Date: Jun 2003
Location: Eatontown, NJ
Posts: 118
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Many wedding videographers in the NJ/NY area buy their cameras from Armatos. They can't compete with B&H on price, but the staff is very knowledgeable and has a strong customer-service ethic. Armato's is in Glendale, NY.
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November 9th, 2004, 06:40 PM
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#12 |
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Regular Crew
Join Date: Aug 2002
Location: Atlanta, Georgia
Posts: 1,892
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I flew on a dedicated one day trip to New York from Atlanta back in 2000 just to see the B&H complex and handle the gear before I bought anything. I wasn't too happy to find that they did not have the NLE that I was interested in on display like I was told that they did. But, after looking around and playing with the endless toys on display, I kind of put that thought on hold. The instore staff was great about answering questions and not leaving you unattended. It was an experience to be remembered. I guess it's almost like another must see place, at least for video folks, when visiting New York.
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November 10th, 2004, 02:26 PM
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#13 |
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Major Player
Join Date: Jul 2004
Location: Fredericksburg, Va
Posts: 220
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I've only done online orders with them but it's always been a great experience.
Great prices, Great service, Great selection time after time... |
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November 10th, 2004, 04:12 PM
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#14 |
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Trustee
Join Date: Feb 2004
Location: Suwanee, GA
Posts: 1,241
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Tangent - For we old far... dudes, remember the Sears catalog and looking through it? Well, I got a B&H catalog in the mall today! Oh boy!
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November 10th, 2004, 04:47 PM
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#15 |
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Trustee
Join Date: Sep 2003
Location: Boston, MA
Posts: 1,707
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B&H - great experience for me
B&H has been good to me. There is nothing worse than opening a shipped package and having to get on the horn and compain. B&H always gets it right....such a refreshing company.
B&H also has deals sometimes...like $50 and $100 gift certificates. I bought a Sony wirless set for $500 a piece, and they had $100 certificates for BOTH! Murph
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Christopher C. Murphy Director, Producer, Writer |
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