Sennheiser EW 100's failing at DVinfo.net

Giff Gfroerer · October 27th, 2003, 12:41 PM

We have used the EW100's for three video shoots. The first two times, everything worked great with our XL1. However, the third shoot, they stopped working. We checked all connections a zillion times, checked batteries, checked the XL1 to make sure the menu items were correct, but still nothing.

The weird this is that when we started the shoot, they were working. Then about 1 minute into the shoot they just stopped receiving the signal. Sometimes in turning them off and back on they would start to receive the signal for like 1 or 2 seconds, and then back to nothing. No signal at all.

We aren't sure if it is the camera, the Sennheisers, connectors, or what?

Now, when we try to get them to use back in our studio, everything works fine again. We are completely baffled. We can't return anything because they are working. But we don't want to get back on another set and have them start to fail again....

Anyone ever had this problem???? What in the world happenend?

Thanks so much!

Charles Papert · October 27th, 2003, 01:02 PM

I just sent mine in for service, it was experiencing intermittent problems somewhat similar to those you describe. They replaced an RF board in the transmitter. It may be worth calling them, they put me on with one of their techs (Dominic, I think) and he was extremely helpful.

Mike Butler · November 19th, 2003, 06:41 PM

Whoof, that's scary! Considering I am just about to lay out $500 for one of these.

Fortunately, Sennheiser is just 15 miles away from the house, I can drop the thing off if I have to.

Mike Rehmus · November 19th, 2003, 10:16 PM

I just ran into a batch of bad batteries. Fresh out of the package and they were duds for wireless use. OK for radio control toys though.

Peter Jefferson · November 20th, 2003, 09:52 AM

on top of that being UHF, sometimes police radios, televisoin and UHF radios can interefere....

id say that now that you DONT have an issue, it may be that...

Mike Butler · November 20th, 2003, 10:46 AM

Fortunately, this model has 1024 frequencies (with 4 user-changeable presets), so you can move to a quiet channel if you encounter RFI.

October 27th, 2003, 12:41 PM	#1
Giff Gfroerer New Boot Join Date: May 2003 Location: atlanta, ga Posts: 12	Sennheiser EW 100's failing We have used the EW100's for three video shoots. The first two times, everything worked great with our XL1. However, the third shoot, they stopped working. We checked all connections a zillion times, checked batteries, checked the XL1 to make sure the menu items were correct, but still nothing. The weird this is that when we started the shoot, they were working. Then about 1 minute into the shoot they just stopped receiving the signal. Sometimes in turning them off and back on they would start to receive the signal for like 1 or 2 seconds, and then back to nothing. No signal at all. We aren't sure if it is the camera, the Sennheisers, connectors, or what? Now, when we try to get them to use back in our studio, everything works fine again. We are completely baffled. We can't return anything because they are working. But we don't want to get back on another set and have them start to fail again.... Anyone ever had this problem???? What in the world happenend? Thanks so much! __________________ mfp

October 27th, 2003, 01:02 PM	#2
Charles Papert Wrangler Join Date: Jan 2002 Location: Los Angeles, CA Posts: 6,810	I just sent mine in for service, it was experiencing intermittent problems somewhat similar to those you describe. They replaced an RF board in the transmitter. It may be worth calling them, they put me on with one of their techs (Dominic, I think) and he was extremely helpful. __________________ Charles Papert www.charlespapert.com

November 19th, 2003, 06:41 PM	#3
Mike Butler Machinist Mate Join Date: Oct 2001 Location: Southern Connecticut Posts: 644	Whoof, that's scary! Considering I am just about to lay out $500 for one of these. Fortunately, Sennheiser is just 15 miles away from the house, I can drop the thing off if I have to. __________________ I ain't straight outta Compton, I'm straight out the trailer. Cuss like a sailor, drink like a Mc. My only words of wisdom are just, "Radio Edit."

November 19th, 2003, 10:16 PM	#4
Mike Rehmus Wrangler Join Date: May 2002 Location: Vallejo, California Posts: 4,049	I just ran into a batch of bad batteries. Fresh out of the package and they were duds for wireless use. OK for radio control toys though. __________________ Mike Rehmus Hey, I can see the carrot at the end of the tunnel!

November 20th, 2003, 10:46 AM	#6
Mike Butler Machinist Mate Join Date: Oct 2001 Location: Southern Connecticut Posts: 644	Fortunately, this model has 1024 frequencies (with 4 user-changeable presets), so you can move to a quiet channel if you encounter RFI. __________________ I ain't straight outta Compton, I'm straight out the trailer. Cuss like a sailor, drink like a Mc. My only words of wisdom are just, "Radio Edit."

November 20th, 2003, 09:52 AM	#5
Peter Jefferson Inner Circle Join Date: Apr 2003 Location: Aus Posts: 3,884	on top of that being UHF, sometimes police radios, televisoin and UHF radios can interefere.... id say that now that you DONT have an issue, it may be that...