DVD's ARE SKIPPING AND FREEZING! at DVinfo.net

Matthew Jackson · February 19th, 2007, 07:33 PM

Hello,

I use Premiere Pro 1.5 and when I export, I use the adobe media encoder and export to MPEG - 2. I usually export at 6mb and duel render 16x9 NTSC.... Then I'm using Adobe Encore to put my DVD's together... through a timeline... Clients are emailing me saying that their discs aren't working... but they play fine on my computer and on a DVD player that I have here... any ideas? thanks!

Graham Hickling · February 19th, 2007, 07:46 PM

As a first step I would try burning the disks at a slower speed on higher-quality media - just so you can rule that possibility out. (You'll need to find someone who has a dvd player that wont play your disks, for your tests).

Matthew Jackson · February 19th, 2007, 08:42 PM

well I've sent some more copies to someone... and they were made on a higher quality more stable DVD...

But I don't know what is a slow enough speed? What would you recommend?

Graham Hickling · February 19th, 2007, 08:47 PM

Try half the max ... say 4X on an 8X burner.

Ervin Farkas · February 19th, 2007, 10:31 PM

A lot depends on the burner and it's driver software. I've thrown away a burner for these same reasons.

Matthew Jackson · February 19th, 2007, 10:42 PM

really? What burners do you guys recommend? That could be the problem, because mine was a cheapo from Frys.... rookie mistake probably...

Bart Walczak · February 20th, 2007, 03:42 AM

I use Lite-ons. They are maybe not the best in terms of performance, but they have the best error correction on the market.

Also, media are important. If you record on cheap unmarked media then there will inevitably be many errors. People on cdfreak recommend Taiyo Yuden:

http://club.cdfreaks.com/showthread.php?t=178622

From my experience TDK and Verbatim also work quite well.

Ervin Farkas · February 20th, 2007, 07:21 AM

I personally prefer a bitsetting enabled burner but that's not mandatory; since I started using my bitsetting enabled BenQ burner with TDK DVD+R blanks, I have zero complaints. Plextor, Sony, Pioneer are also good brands.

Robert M Wright · February 20th, 2007, 11:21 AM

I've had good luck with NEC burners.

Richard Zlamany · February 20th, 2007, 11:11 PM

I've had similiar problems. My solution was to switch to TY dvds and a pioneer burner. If the problem happens again. I'll replace the burner.

Matthew Jackson · February 21st, 2007, 06:35 AM

It sounds like I need to replace the burner. It happend with all the Maxell DVD's I was using and I switched to Sony. Thought I had it fixed, but apparently it happened again to a pal dvd that I just made.... so who knows... my burner's not an expensive one. It's a plextor.

Bob Thieda · February 21st, 2007, 07:12 AM

Quote:

Originally Posted by Ervin Farkas

I personally prefer a bitsetting enabled burner but that's not mandatory; since I started using my bitsetting enabled BenQ burner with TDK DVD+R blanks, I have zero complaints. Plextor, Sony, Pioneer are also good brands.

Agreed....I use a bitsetting enabled NEC with Taiyo Yuden +Rs.
So far, no complaints.

Bob T.

Matthew Jackson · February 21st, 2007, 12:11 PM

How do I know if my plextor is bitsetting enabled? And if it is, do I set it to something... the "dvd-rom"?

Matthew Jackson · February 21st, 2007, 12:17 PM

okay,

I have the Plextor PX-760A...which isn't a cheapo afterall... I forgot, I bought it in October... surely this has bitsetting capability... Would that be software on the driver disk?

Ervin Farkas · February 21st, 2007, 02:59 PM

Mine came with a factory-modified version of Nero. On some burners it's an undocumented feature, try poking around... it might be there. Other burners may support the feature but the manufacturer will not provide the software, there might be a modified driver available some place on the internet...

February 19th, 2007, 07:33 PM	#1
Matthew Jackson Regular Crew Join Date: Oct 2006 Location: Fort Worth, Texas Posts: 92	DVD's ARE SKIPPING AND FREEZING! Hello, I use Premiere Pro 1.5 and when I export, I use the adobe media encoder and export to MPEG - 2. I usually export at 6mb and duel render 16x9 NTSC.... Then I'm using Adobe Encore to put my DVD's together... through a timeline... Clients are emailing me saying that their discs aren't working... but they play fine on my computer and on a DVD player that I have here... any ideas? thanks!

February 19th, 2007, 10:31 PM	#5
Ervin Farkas Inner Circle Join Date: Aug 2005 Location: Atlanta/USA Posts: 2,515	A lot depends on the burner and it's driver software. I've thrown away a burner for these same reasons. __________________ Ervin Farkas www.AtlantaLegalVideo.com

February 20th, 2007, 07:21 AM	#8
Ervin Farkas Inner Circle Join Date: Aug 2005 Location: Atlanta/USA Posts: 2,515	I personally prefer a bitsetting enabled burner but that's not mandatory; since I started using my bitsetting enabled BenQ burner with TDK DVD+R blanks, I have zero complaints. Plextor, Sony, Pioneer are also good brands. __________________ Ervin Farkas www.AtlantaLegalVideo.com

February 21st, 2007, 02:59 PM	#15
Ervin Farkas Inner Circle Join Date: Aug 2005 Location: Atlanta/USA Posts: 2,515	Mine came with a factory-modified version of Nero. On some burners it's an undocumented feature, try poking around... it might be there. Other burners may support the feature but the manufacturer will not provide the software, there might be a modified driver available some place on the internet... __________________ Ervin Farkas www.AtlantaLegalVideo.com

February 19th, 2007, 07:46 PM	#2
Graham Hickling Trustee Join Date: May 2004 Location: Knoxville, Tennessee Posts: 1,669	As a first step I would try burning the disks at a slower speed on higher-quality media - just so you can rule that possibility out. (You'll need to find someone who has a dvd player that wont play your disks, for your tests).

February 19th, 2007, 08:42 PM	#3
Matthew Jackson Regular Crew Join Date: Oct 2006 Location: Fort Worth, Texas Posts: 92	well I've sent some more copies to someone... and they were made on a higher quality more stable DVD... But I don't know what is a slow enough speed? What would you recommend?

February 19th, 2007, 08:47 PM	#4
Graham Hickling Trustee Join Date: May 2004 Location: Knoxville, Tennessee Posts: 1,669	Try half the max ... say 4X on an 8X burner.

February 19th, 2007, 10:42 PM	#6
Matthew Jackson Regular Crew Join Date: Oct 2006 Location: Fort Worth, Texas Posts: 92	really? What burners do you guys recommend? That could be the problem, because mine was a cheapo from Frys.... rookie mistake probably...

February 20th, 2007, 03:42 AM	#7
Bart Walczak Major Player Join Date: Apr 2006 Location: Warsaw/Poland Posts: 716	I use Lite-ons. They are maybe not the best in terms of performance, but they have the best error correction on the market. Also, media are important. If you record on cheap unmarked media then there will inevitably be many errors. People on cdfreak recommend Taiyo Yuden: http://club.cdfreaks.com/showthread.php?t=178622 From my experience TDK and Verbatim also work quite well.

February 20th, 2007, 11:21 AM	#9
Robert M Wright Inner Circle Join Date: Jan 2006 Location: Minnesota (USA) Posts: 2,171	I've had good luck with NEC burners.

February 20th, 2007, 11:11 PM	#10
Richard Zlamany Major Player Join Date: Jun 2005 Location: Hamden CT Posts: 470	I've had similiar problems. My solution was to switch to TY dvds and a pioneer burner. If the problem happens again. I'll replace the burner.

February 21st, 2007, 06:35 AM	#11
Matthew Jackson Regular Crew Join Date: Oct 2006 Location: Fort Worth, Texas Posts: 92	It sounds like I need to replace the burner. It happend with all the Maxell DVD's I was using and I switched to Sony. Thought I had it fixed, but apparently it happened again to a pal dvd that I just made.... so who knows... my burner's not an expensive one. It's a plextor.

February 21st, 2007, 12:11 PM	#13
Matthew Jackson Regular Crew Join Date: Oct 2006 Location: Fort Worth, Texas Posts: 92	How do I know if my plextor is bitsetting enabled? And if it is, do I set it to something... the "dvd-rom"?

February 21st, 2007, 12:17 PM	#14
Matthew Jackson Regular Crew Join Date: Oct 2006 Location: Fort Worth, Texas Posts: 92	okay, I have the Plextor PX-760A...which isn't a cheapo afterall... I forgot, I bought it in October... surely this has bitsetting capability... Would that be software on the driver disk?