premiere error at DVinfo.net

Jason Leonard · October 1st, 2006, 03:33 PM

ok, one more issue while i'm here.
i am editing a video and premiere continues to act strange.
anytime i try to drag a large chunk of clips over on the time line (multitrack select tool) premiere shuts down.
everytime.
without question.

anyone have a quick fix on this?
i am using prem 6 and this is happening on a machine that i have had premiere pro 1.5 installed on so i am confident its not a ram issue.
help me obi wan kenobi.....

Jason Leonard · October 1st, 2006, 03:40 PM

heres a frame grab of that error if it helps.
thanks again.

Ed Smith · October 2nd, 2006, 06:08 AM

Hi Jason,

unfortuanlty the frame grab does not really tell us anything useful. Do you get any errors in the event viewer log?

Are you dragging to the end of the timeline?
What happens if you import the footage in a new project?
What happens if you move 1 clip at a time?
etc etc

Thanks,

Mike Teutsch · October 2nd, 2006, 07:27 AM

Try resetting your prefferences then try it again. That can clear up a bunch of problems. Check your manual, or maybe Ed can tell you. I'm away from home and I forget how to do it exactly. Something about starting the program with control key held down or something.

Mike

Ed Smith · October 2nd, 2006, 11:22 AM

CTRL + SHIFT or ALT + SHIFT (I think) while starting premiere (I think will only work with upto version 6.5). Doing this will reset premiere to default settings.

Jason Leonard · October 2nd, 2006, 05:49 PM

thanks for the help ed, i will give that a shot.
does the error sound familiar? I am trying to get to the root of the problem and was hoping that someone ran into this before.
thanks again guys for all of your help!

Ed Smith · October 3rd, 2006, 06:09 AM

The error you have print screened is a generic error which windows produces when a program crashes, it does not tell us what and why it happened. the evnt viewer log might give more info, but a log from Premiere would be even more useful. I'm not too sure that Premiere creates a log -I'm not at my machine so can not say for definate.

Cheers,

October 1st, 2006, 03:33 PM	#1
Jason Leonard Regular Crew Join Date: Aug 2004 Location: NY Posts: 83	premiere error ok, one more issue while i'm here. i am editing a video and premiere continues to act strange. anytime i try to drag a large chunk of clips over on the time line (multitrack select tool) premiere shuts down. everytime. without question. anyone have a quick fix on this? i am using prem 6 and this is happening on a machine that i have had premiere pro 1.5 installed on so i am confident its not a ram issue. help me obi wan kenobi.....

October 1st, 2006, 03:40 PM	#2
Jason Leonard Regular Crew Join Date: Aug 2004 Location: NY Posts: 83	heres a frame grab of that error if it helps. thanks again. Attached Thumbnails

October 2nd, 2006, 06:08 AM	#3
Ed Smith Wrangler Join Date: Jan 2002 Location: Hampshire, England Posts: 1,545	Hi Jason, unfortuanlty the frame grab does not really tell us anything useful. Do you get any errors in the event viewer log? Are you dragging to the end of the timeline? What happens if you import the footage in a new project? What happens if you move 1 clip at a time? etc etc Thanks, __________________ Ed Smith Hampshire, UK Good things come to those who wait My Skiing web www.Frostytour.co.uk For quick answers Search dvinfo.net \| The best in the business: dvinfo.net Sponsors

October 2nd, 2006, 07:27 AM	#4
Mike Teutsch Inner Circle Join Date: Oct 2004 Location: Port St. Lucie, Florida Posts: 2,614	Try resetting your prefferences then try it again. That can clear up a bunch of problems. Check your manual, or maybe Ed can tell you. I'm away from home and I forget how to do it exactly. Something about starting the program with control key held down or something. Mike __________________ Chapter one, line one. The BH.

October 2nd, 2006, 11:22 AM	#5
Ed Smith Wrangler Join Date: Jan 2002 Location: Hampshire, England Posts: 1,545	CTRL + SHIFT or ALT + SHIFT (I think) while starting premiere (I think will only work with upto version 6.5). Doing this will reset premiere to default settings. __________________ Ed Smith Hampshire, UK Good things come to those who wait My Skiing web www.Frostytour.co.uk For quick answers Search dvinfo.net \| The best in the business: dvinfo.net Sponsors

October 2nd, 2006, 05:49 PM	#6
Jason Leonard Regular Crew Join Date: Aug 2004 Location: NY Posts: 83	thanks for the help ed, i will give that a shot. does the error sound familiar? I am trying to get to the root of the problem and was hoping that someone ran into this before. thanks again guys for all of your help!

October 3rd, 2006, 06:09 AM	#7
Ed Smith Wrangler Join Date: Jan 2002 Location: Hampshire, England Posts: 1,545	The error you have print screened is a generic error which windows produces when a program crashes, it does not tell us what and why it happened. the evnt viewer log might give more info, but a log from Premiere would be even more useful. I'm not too sure that Premiere creates a log -I'm not at my machine so can not say for definate. Cheers, __________________ Ed Smith Hampshire, UK Good things come to those who wait My Skiing web www.Frostytour.co.uk For quick answers Search dvinfo.net \| The best in the business: dvinfo.net Sponsors