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June 9th, 2016, 03:38 AM
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#1 |
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Regular Crew
Join Date: Dec 2005
Posts: 189
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CS6 R3D - Unsupported Format or Damaged
Hi,
Importing of R3D files has been working swimmingly until today, when all of a sudden I get the format unsupported or damaged error. This is EPIC and ONE footage, not Dragon and so they should import easily in CS6 with the latest updates and have in the past. I'm not interested in CC, at the moment I'd like to stay with CS6. I've tried r3d files from different projects and drives, all result in the same error. I have tried uninstalling and reinstalling CS6 suite, Red Cine X, RED drivers, CUda drives, and tried the Fallen Empire RMD reset, nothing seems to work. Projects with RED files already in them, will display the file temporarily, then go to "Media Pending". In the media browser, it won't display thumbnails for R3d files. <a href='https://images.creativecow.net/193430/redfile.png'><img src='https://i1.creativecow.net/u/193430/redfile.png' border='0' /></a> |
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June 9th, 2016, 04:52 AM
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#2 |
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Major Player
Join Date: May 2003
Location: York, England
Posts: 518
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Re: CS6 R3D - Unsupported Format or Damaged
Have you updated your NVidia drivers to 368.xx?
If so, that is the cause - there is a problem with the new driver and R3D files - see the Adobe Premiere Hardware forum threads. |
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June 9th, 2016, 11:09 AM
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#3 |
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Regular Crew
Join Date: Dec 2005
Posts: 189
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Re: CS6 R3D - Unsupported Format or Damaged
That was it, Thank you!
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