Seriously troubling expport issues at DVinfo.net

David Pakman · August 12th, 2014, 12:31 PM

Hi all,

Having a serious export issue with premiere on a brand new system. We film an hour of video each day and export it in multiple configurations. Split up into H264 clips for youtube, one long H264 clip for youtube, and one long MPG2 clip for tv distribution. The video sources are AVCHD mixed with camtasia screen captures and basic graphics.

The new system is an i7-4790 with 16gb ddr3 ram and an nvidia geforce gtx770

We installed adobe premiere cc on it. Yesterday was our first day and it was fabulous, super fast export. Each h264 clip took 90-120 seconds, the long h264 clip took 15 minutes, the long mpg2 clip took 25 minutes, which used to take 60-80 minutes.

Today, having made NO CHANGES to the project settings, no changes to the export settings, and no changes to the amount of graphics or anything else, exports are CRAWLING. The 90-120 second clips are taking 8-15 minutes to export. The longer h264 was going to take 45 minutes before i stopped it.

I confirmed that the hard drivers are not nearly full. I tried exporting to a different drive, same slow speeds. I Confirmed that MPE GPU is still selected as the renderer in the media encoder.

I have absolutely no idea what to try but am desperate to get back to yesterday's export speeds, since that was the entire point of purchasing this system. What should I try? What might have happened?

For reference right now exports are going on and CPU usage is at 12%, physical memory 61%, with 90 processes running. 3 instances of Adobe CEF helper.exe are running, 2 instances of adobe qt32 server.exe are running.

SOLVED: The issue was logmein messing with the video card. Had to disable the logmein driver.

August 12th, 2014, 12:31 PM	#1
David Pakman Regular Crew Join Date: Jan 2012 Location: Boston, MA Posts: 35	Seriously troubling expport issues Hi all, Having a serious export issue with premiere on a brand new system. We film an hour of video each day and export it in multiple configurations. Split up into H264 clips for youtube, one long H264 clip for youtube, and one long MPG2 clip for tv distribution. The video sources are AVCHD mixed with camtasia screen captures and basic graphics. The new system is an i7-4790 with 16gb ddr3 ram and an nvidia geforce gtx770 We installed adobe premiere cc on it. Yesterday was our first day and it was fabulous, super fast export. Each h264 clip took 90-120 seconds, the long h264 clip took 15 minutes, the long mpg2 clip took 25 minutes, which used to take 60-80 minutes. Today, having made NO CHANGES to the project settings, no changes to the export settings, and no changes to the amount of graphics or anything else, exports are CRAWLING. The 90-120 second clips are taking 8-15 minutes to export. The longer h264 was going to take 45 minutes before i stopped it. I confirmed that the hard drivers are not nearly full. I tried exporting to a different drive, same slow speeds. I Confirmed that MPE GPU is still selected as the renderer in the media encoder. I have absolutely no idea what to try but am desperate to get back to yesterday's export speeds, since that was the entire point of purchasing this system. What should I try? What might have happened? For reference right now exports are going on and CPU usage is at 12%, physical memory 61%, with 90 processes running. 3 instances of Adobe CEF helper.exe are running, 2 instances of adobe qt32 server.exe are running. SOLVED: The issue was logmein messing with the video card. Had to disable the logmein driver. Last edited by David Pakman; August 12th, 2014 at 03:28 PM.