Premiere/AME Long Render Crash at DVinfo.net

Steven Bills · July 23rd, 2014, 11:30 AM

Hi everyone,

It was requested that I film our company's monthly meeting, so I setup two cameras (XF-305s if it matters) and went at it. I then offloaded all of that footage (only about 64GB worth) onto one of our external G-raid firewire drives, and edited a multi-cam sequence from there, and inserted graphics, etc...

Anyway, the time has come to render the video, and it's about 1 hr and 44 minutes long, so it's not exactly short. Anyway, I selected the 720p YouTube Mp4 preset in Premiere and it has consistently crashed about 3 times, as well as trying to render it out through AME. I just tried rendering it again (it said that it would only take about an hour to render the whole project, so I sat here and made sure that the drive didn't go to sleep or anything like that. Is that even a possibility?), and it crashed about half-way through again. The 720p Mp4 YouTube preset DOES have it encoding as a 2-pass VBR. Should I change it to one pass? Because it's crashing on that second pass.

I'm using CC 2014 with a brand new MacPro, and this shouldn't be happening. Any thoughts/comments as to why this could be happening? I know there is an issue with the new 2014 and the MacPro, but I haven't had any issues thus far. Just this.

SB

Jeff Pulera · July 23rd, 2014, 12:04 PM

When importing (non-tape) footage, best practice is to copy entire contents of memory card to hard drive, not just video clips, then use Media Browser for import. Maybe unrelated, just putting that out there not knowing your workflow.

Export fails are often caused by a single-frame gap in the timeline, make sure there are no gaps, may need to zoom in to check.

Thanks

Steven Bills · July 23rd, 2014, 12:40 PM

Thanks for the heads-up, Jeff. I meant to say that I transferred all the files from the card onto the HDD, so the metadata is still intact.

Also, I just tried rendering it again as a VBR 1 Pass, and it worked! Success!

Still unsure why the 2-pass VBR wouldn't work though...

SB

Pete Bauer · July 23rd, 2014, 02:28 PM

Steven,

As my editing PC is getting long in the tooth, I've been considering giving Mac a try.

But I haven't done so yet because I've been following some threads in the Adobe user forums that have been ongoing for many months about rendering problems on Macs, especially the nMP. There were a lot of complaints about rendering glitches on machines with OSX 10.9.3. Seems that 10.9.4 and CC 2014 have improved the situation for many people, but there are still glitches being reported.

Based on the info in those threads, if you have 10.9.3, you might back up your system and then give a clean install of 10.9.4 a try. That MAY reduce your chance of render problems with Adobe software on the nMP.

Steven Bills · July 23rd, 2014, 02:34 PM

Quote:

Originally Posted by Pete Bauer

Steven,

As my editing PC is getting long in the tooth, I've been considering giving Mac a try.

But I haven't done so yet because I've been following some threads in the Adobe user forums that have been ongoing for many months about rendering problems on Macs, especially the nMP. There were a lot of complaints about rendering glitches on machines with OSX 10.9.3. Seems that 10.9.4 and CC 2014 have improved the situation for many people, but there are still glitches being reported.

Based on the info in those threads, if you have 10.9.3, you might back up your system and then give a clean install of 10.9.4 a try. That MAY reduce your chance of render problems with Adobe software on the nMP.

Pete,

Yes I've been following those issues on different boards as well. I just looked which OS version I have installed, and it's indeed 10.9.4.

Dave O'Melia · July 25th, 2014, 10:24 PM

For reference, I am using a quad processor I7 windows 8.1 system. Export has been flawless. I usually use the queue option and let media encoder handle it. I use speedgrade for most of my projects. Want to make sure you know this isn't a windows vs Mac post. Just for your reference.
If I were having those kind of problems, the first thing I would check would be memory, but if others with the same operating system are having trouble...

Ron Little · July 27th, 2014, 09:09 AM

Try going to project manager and make a trimmed project, move it or save it to a hard drive on your computer, then export your files. I have had luck with this in the past.

July 23rd, 2014, 11:30 AM	#1
Steven Bills Regular Crew Join Date: Sep 2006 Location: Vineyard, Utah Posts: 192	Premiere/AME Long Render Crash Hi everyone, It was requested that I film our company's monthly meeting, so I setup two cameras (XF-305s if it matters) and went at it. I then offloaded all of that footage (only about 64GB worth) onto one of our external G-raid firewire drives, and edited a multi-cam sequence from there, and inserted graphics, etc... Anyway, the time has come to render the video, and it's about 1 hr and 44 minutes long, so it's not exactly short. Anyway, I selected the 720p YouTube Mp4 preset in Premiere and it has consistently crashed about 3 times, as well as trying to render it out through AME. I just tried rendering it again (it said that it would only take about an hour to render the whole project, so I sat here and made sure that the drive didn't go to sleep or anything like that. Is that even a possibility?), and it crashed about half-way through again. The 720p Mp4 YouTube preset DOES have it encoding as a 2-pass VBR. Should I change it to one pass? Because it's crashing on that second pass. I'm using CC 2014 with a brand new MacPro, and this shouldn't be happening. Any thoughts/comments as to why this could be happening? I know there is an issue with the new 2014 and the MacPro, but I haven't had any issues thus far. Just this. SB

July 23rd, 2014, 12:04 PM	#2
Jeff Pulera Major Player Join Date: Jun 2008 Location: Milwaukee WI Posts: 691	Re: Premiere/AME Long Render Crash When importing (non-tape) footage, best practice is to copy entire contents of memory card to hard drive, not just video clips, then use Media Browser for import. Maybe unrelated, just putting that out there not knowing your workflow. Export fails are often caused by a single-frame gap in the timeline, make sure there are no gaps, may need to zoom in to check. Thanks __________________ Jeff Pulera Safe Harbor Computers

July 23rd, 2014, 12:40 PM	#3
Steven Bills Regular Crew Join Date: Sep 2006 Location: Vineyard, Utah Posts: 192	Re: Premiere/AME Long Render Crash Thanks for the heads-up, Jeff. I meant to say that I transferred all the files from the card onto the HDD, so the metadata is still intact. Also, I just tried rendering it again as a VBR 1 Pass, and it worked! Success! Still unsure why the 2-pass VBR wouldn't work though... SB

July 23rd, 2014, 02:28 PM	#4
Pete Bauer Wrangler Join Date: May 2003 Location: Eagle River, AK Posts: 4,100	Re: Premiere/AME Long Render Crash Steven, As my editing PC is getting long in the tooth, I've been considering giving Mac a try. But I haven't done so yet because I've been following some threads in the Adobe user forums that have been ongoing for many months about rendering problems on Macs, especially the nMP. There were a lot of complaints about rendering glitches on machines with OSX 10.9.3. Seems that 10.9.4 and CC 2014 have improved the situation for many people, but there are still glitches being reported. Based on the info in those threads, if you have 10.9.3, you might back up your system and then give a clean install of 10.9.4 a try. That MAY reduce your chance of render problems with Adobe software on the nMP. __________________ Pete Bauer The most beautiful thing we can experience is the mysterious. It is the source of all true art and science. Albert Einstein Trying to solve a DV mystery? You may find the answer behind the SEARCH function ... or be able to join a discussion already in progress!

July 25th, 2014, 10:24 PM	#6
Dave O'Melia Regular Crew Join Date: May 2014 Location: Anna Illinois Posts: 35	Re: Premiere/AME Long Render Crash For reference, I am using a quad processor I7 windows 8.1 system. Export has been flawless. I usually use the queue option and let media encoder handle it. I use speedgrade for most of my projects. Want to make sure you know this isn't a windows vs Mac post. Just for your reference. If I were having those kind of problems, the first thing I would check would be memory, but if others with the same operating system are having trouble...

July 27th, 2014, 09:09 AM	#7
Ron Little Major Player Join Date: Feb 2003 Location: Pensacola Fl. Posts: 627	Re: Premiere/AME Long Render Crash Try going to project manager and make a trimmed project, move it or save it to a hard drive on your computer, then export your files. I have had luck with this in the past.