Cs6

Noa Put · April 25th, 2014, 03:52 PM

Ok, so it's it's not only premiere/encore installed but the production premium suite? That was not clear before. Do you then still need a separate serialnr for each single software that's included? I thought that only required one serialnr, but I could be wrong as I never owned the full suite. But as you do have cs5 (full suite also?) you already knew that I guess.
Why would you work around this issue if you have a legit version, can't you just re-install? Or contact Adobe by mail or phone to explain the problem? I also can't understand why you where thinking of buying encore separately, you seem to have the full suite which includes encore, even if encore would be sold separately that wouldn't make any sense buying it again, I mean, you have it, it just doesn't install right and that is something that must be software related (or maybe even hardware related depending on the nle's requirements) where re-installing windows might seem the most obvious thing to do and to start from scratch.

Tim Kolb · April 25th, 2014, 04:13 PM

If it's a legitimate Production Premium License, you will, of course, be receiving the serial number...

There is no reason why Encore needs a different serial number other than a dodgy install if it's legit. A clean install should make it all work fine.

Roy Alexander · April 28th, 2014, 01:20 PM

Thanks for all the input. I am telling the seller to contact Adobe to sort it out before I purchase the rig.

April 25th, 2014, 03:52 PM	#16
Noa Put Inner Circle Join Date: Jun 2007 Location: Belgium Posts: 9,510	Re: Cs6 Ok, so it's it's not only premiere/encore installed but the production premium suite? That was not clear before. Do you then still need a separate serialnr for each single software that's included? I thought that only required one serialnr, but I could be wrong as I never owned the full suite. But as you do have cs5 (full suite also?) you already knew that I guess. Why would you work around this issue if you have a legit version, can't you just re-install? Or contact Adobe by mail or phone to explain the problem? I also can't understand why you where thinking of buying encore separately, you seem to have the full suite which includes encore, even if encore would be sold separately that wouldn't make any sense buying it again, I mean, you have it, it just doesn't install right and that is something that must be software related (or maybe even hardware related depending on the nle's requirements) where re-installing windows might seem the most obvious thing to do and to start from scratch.

April 25th, 2014, 04:13 PM	#17
Tim Kolb Major Player Join Date: Mar 2005 Location: Neenah, WI Posts: 547	Re: Cs6 If it's a legitimate Production Premium License, you will, of course, be receiving the serial number... There is no reason why Encore needs a different serial number other than a dodgy install if it's legit. A clean install should make it all work fine. __________________ TimK Kolb Productions

April 28th, 2014, 01:20 PM	#18
Roy Alexander Major Player Join Date: Aug 2010 Location: United Kingdom Posts: 354	Re: Cs6 Thanks for all the input. I am telling the seller to contact Adobe to sort it out before I purchase the rig.