xdcamEX no audio on transfer at DVinfo.net

Chris Duczynski · November 4th, 2013, 08:42 PM

Can anyone help ?
My XDcam EX .mov original files play with audio when I open them (PC) - when I import them into premiere there is no audio just pics - any ideas?

Juris Lielpeteris · November 5th, 2013, 12:05 AM

Original XDCam EX files is *.mp4 and not *.mov :O
Allways use Media Browser for import them from full SxS card BPAV folder.

Jeff Pulera · November 5th, 2013, 11:29 AM

To expand on the previous reply - copy the entire contents of the SxS card to hard drive. Folder structure intact. Do not use Sony software!

In Premiere, do not use the regular "Import" function. Rather, use "Media Browser", which by default you will find at lower left of Premiere interface. That is the proper way to import any card-based format, so that Premiere correctly interprets the metadata and bonds the audio and video together, and this will also take spanned clips and import them as one long clip, no glitches between them on long recordings.

Thanks

Chris Duczynski · November 5th, 2013, 10:16 PM

I have been importing through media browser, but there is just no audio. The audio track is there on the timeline, but even on the audio mixer there is no audio. I've never seen this before. I import any other clip into the project and it's fine.....so frustrating as these clips are shot by someone else and I can just play them back on my PC before import.
Someone mentioned I may need an imx decoder. A company called nanocosmos supplies the software. Any thoughts ??

Battle Vaughan · November 5th, 2013, 10:44 PM

Just a wild thought, but is it possible the audio track is muted? Check for the speaker icon in the track header. If the waveform is visible and the track not muted, it should play. If not perhaps you have an audio codec problem. You could drop the clip into GSpot or MediaInfo (both freeware) to see what codec is in use, if you don't have that codec (unlikely) you could add it or convert the file in Audacity or something to, say, a .wav file.

Is it possible your audio device preference is set to a wrong source? ( edit >preferences>audio hardware)

Chris Duczynski · November 5th, 2013, 11:49 PM

I've just downloaded a decoder called Brorsoft which has solved the problem. However, I'm not sure why I needed it, except that the audio may have been some strange codec. I will check your other suggestions as well. If anyone has any ideas pls let me know.

November 4th, 2013, 08:42 PM	#1
Chris Duczynski Major Player Join Date: Feb 2010 Location: sydney Posts: 304	xdcamEX no audio on transfer Can anyone help ? My XDcam EX .mov original files play with audio when I open them (PC) - when I import them into premiere there is no audio just pics - any ideas?

November 5th, 2013, 12:05 AM	#2
Juris Lielpeteris Major Player Join Date: Oct 2012 Location: Riga, Latvija, EU Posts: 292	Re: xdcamEX no audio on transfer Original XDCam EX files is .mp4 and not .mov :O Allways use Media Browser for import them from full SxS card BPAV folder.

November 5th, 2013, 11:29 AM	#3
Jeff Pulera Major Player Join Date: Jun 2008 Location: Milwaukee WI Posts: 691	Re: xdcamEX no audio on transfer To expand on the previous reply - copy the entire contents of the SxS card to hard drive. Folder structure intact. Do not use Sony software! In Premiere, do not use the regular "Import" function. Rather, use "Media Browser", which by default you will find at lower left of Premiere interface. That is the proper way to import any card-based format, so that Premiere correctly interprets the metadata and bonds the audio and video together, and this will also take spanned clips and import them as one long clip, no glitches between them on long recordings. Thanks __________________ Jeff Pulera Safe Harbor Computers

November 5th, 2013, 10:16 PM	#4
Chris Duczynski Major Player Join Date: Feb 2010 Location: sydney Posts: 304	Re: xdcamEX no audio on transfer I have been importing through media browser, but there is just no audio. The audio track is there on the timeline, but even on the audio mixer there is no audio. I've never seen this before. I import any other clip into the project and it's fine.....so frustrating as these clips are shot by someone else and I can just play them back on my PC before import. Someone mentioned I may need an imx decoder. A company called nanocosmos supplies the software. Any thoughts ??

November 5th, 2013, 10:44 PM	#5
Battle Vaughan Trustee Join Date: Nov 2008 Location: Miami, FL USA Posts: 1,505	Re: xdcamEX no audio on transfer Just a wild thought, but is it possible the audio track is muted? Check for the speaker icon in the track header. If the waveform is visible and the track not muted, it should play. If not perhaps you have an audio codec problem. You could drop the clip into GSpot or MediaInfo (both freeware) to see what codec is in use, if you don't have that codec (unlikely) you could add it or convert the file in Audacity or something to, say, a .wav file. Is it possible your audio device preference is set to a wrong source? ( edit >preferences>audio hardware)

November 5th, 2013, 11:49 PM	#6
Chris Duczynski Major Player Join Date: Feb 2010 Location: sydney Posts: 304	Re: xdcamEX no audio on transfer I've just downloaded a decoder called Brorsoft which has solved the problem. However, I'm not sure why I needed it, except that the audio may have been some strange codec. I will check your other suggestions as well. If anyone has any ideas pls let me know.