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October 6th, 2013, 10:24 PM
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#1 |
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Regular Crew
Join Date: Nov 2009
Location: Lansing, Michigan
Posts: 185
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How do you deactivate CS5 on a stolen computer
I have CS 5 installed on my desktop and laptop. Worked great. Never needed to upgrade because for the first time in 12 years of Adobe products exclusively, it worked without a flaw. Then the laptop gets stolen and I need to buy another one. I have deactivated several times but I had my computers in front of me. Anybody have this happen before? This might be my hint to subscribe to the cloud. I've been fighting that for some time too.
Thanks Art |
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October 7th, 2013, 06:55 AM
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#2 |
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Major Player
Join Date: Aug 2005
Location: Satellite Beach, Fl
Posts: 784
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Re: How do you deactivate CS5 on a stolen computer
Call Adobe and tell them whats happened and they can deactivate it for you. I have done this before when I had a hard drive fail. Same net effect.
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October 7th, 2013, 07:08 AM
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#3 |
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Regular Crew
Join Date: Nov 2009
Location: Lansing, Michigan
Posts: 185
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Re: How do you deactivate CS5 on a stolen computer
Yeah, I was thinking that was my only option.
Thanks, Art |
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October 8th, 2013, 01:22 PM
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#4 |
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Major Player
Join Date: Jun 2010
Location: Aberdeen Scotland
Posts: 815
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Re: How do you deactivate CS5 on a stolen computer
Who Knows. Maybe Adobe can tell where your laptop is.
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October 10th, 2013, 05:10 AM
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#5 |
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Trustee
Join Date: Aug 2006
Location: Rotterdam, Netherlands
Posts: 1,832
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Re: How do you deactivate CS5 on a stolen computer
Did you not have a GPS sniffer installed, that enables 'track-and-trace'?
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October 10th, 2013, 04:37 PM
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#6 |
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Inner Circle
Join Date: Jan 2004
Location: Boca Raton, FL
Posts: 3,014
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Re: How do you deactivate CS5 on a stolen computer
Call Adobe. I had to do it and it was easy. Cloud not needed.
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