Can't capture at DVinfo.net

Guy Godwin · August 12th, 2011, 05:22 PM

I have a Cannon XHA1 and have always been able to capture my footage. However, today I am getting an error that says.

" Can't activate recorder. Try resetting camera. "
I have powered down and restarted and I have removed the battery and restarted.
I have also pressed the reset button on the camera.

....any idea's?

Bart Walczak · August 13th, 2011, 06:21 AM

Open/close Premiere capture window, Open/close Premiere itself. Is your camera detected by the OS? If not, perhaps the firewire port is not functioning properly.

Ann Bens · August 13th, 2011, 06:25 AM

Make sure the camera is set to HDV and not auto.
First connect camera to computer
make sure windows sees the camera
Start up Premiere.
Make sure your capture settings are set to hdv.
Never connect or disconnect the camera to the pc while the power of the camera is on, this can cause the firewire to blow up in the camera.
If you change settings on the camera disconnect from computer.

Battle Vaughan · August 13th, 2011, 12:15 PM

+1 on Ann's (as always) well-thought out and complete comment. Plus, I have had problems in the past with the firewire connection on the XHA1, it is fragile and gets hinkey with use. Use a known-good firewire cable (being sure everything is powered down, as Ann mentions, you can blow it up if you try to hot-plug) plug in, power up and see if it will connect with the computer, if not, a little judicious and careful side-to-side wiggle of the cable/camera connection sometimes will work.

Ann Bens · August 14th, 2011, 06:50 AM

I also have a A1, in the past I had some problems with CS3.
I use a good firewire cable, those with a ferriet filter (dont know what they are called in English) and always very carefull plugging the cable into the camera.

Guy Godwin · August 14th, 2011, 07:29 PM

I figured it out. The properties setting I used in my set up was not HDV. I had it on some other setting.
Eventhough I did not get this exact answer, Ann's first listed item got me on this.
Thanks for the help.

August 12th, 2011, 05:22 PM	#1
Guy Godwin Major Player Join Date: Oct 2007 Location: Florence, KY Posts: 345	Can't capture I have a Cannon XHA1 and have always been able to capture my footage. However, today I am getting an error that says. " Can't activate recorder. Try resetting camera. " I have powered down and restarted and I have removed the battery and restarted. I have also pressed the reset button on the camera. ....any idea's?

August 13th, 2011, 06:21 AM	#2
Bart Walczak Major Player Join Date: Apr 2006 Location: Warsaw/Poland Posts: 716	Re: Can't capture Open/close Premiere capture window, Open/close Premiere itself. Is your camera detected by the OS? If not, perhaps the firewire port is not functioning properly. __________________ Creative Impatience - The Solace of Simple Solutions. A few useful plugins for Adobe users, and my remarks on the tools and the craft in general.

August 13th, 2011, 06:25 AM	#3
Ann Bens Major Player Join Date: Jun 2007 Location: The Netherlands Posts: 710	Re: Can't capture Make sure the camera is set to HDV and not auto. First connect camera to computer make sure windows sees the camera Start up Premiere. Make sure your capture settings are set to hdv. Never connect or disconnect the camera to the pc while the power of the camera is on, this can cause the firewire to blow up in the camera. If you change settings on the camera disconnect from computer.

August 13th, 2011, 12:15 PM	#4
Battle Vaughan Trustee Join Date: Nov 2008 Location: Miami, FL USA Posts: 1,505	Re: Can't capture +1 on Ann's (as always) well-thought out and complete comment. Plus, I have had problems in the past with the firewire connection on the XHA1, it is fragile and gets hinkey with use. Use a known-good firewire cable (being sure everything is powered down, as Ann mentions, you can blow it up if you try to hot-plug) plug in, power up and see if it will connect with the computer, if not, a little judicious and careful side-to-side wiggle of the cable/camera connection sometimes will work.

August 14th, 2011, 06:50 AM	#5
Ann Bens Major Player Join Date: Jun 2007 Location: The Netherlands Posts: 710	Re: Can't capture I also have a A1, in the past I had some problems with CS3. I use a good firewire cable, those with a ferriet filter (dont know what they are called in English) and always very carefull plugging the cable into the camera.

August 14th, 2011, 07:29 PM	#6
Guy Godwin Major Player Join Date: Oct 2007 Location: Florence, KY Posts: 345	Re: Can't capture I figured it out. The properties setting I used in my set up was not HDV. I had it on some other setting. Eventhough I did not get this exact answer, Ann's first listed item got me on this. Thanks for the help.