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July 7th, 2011, 02:04 PM
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#1 |
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New Boot
Join Date: Dec 2010
Location: South Lyon, Michigan
Posts: 9
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Encore Import Problem
Every time I try to import a photo from my 7D into Encore for use in a menu I get the error message "software to decode this is unvailable on the computer installing appropriate software my help to aliveate this problem". I find this odd since Photoshop is part of the suite I am using. Am I missing a setting or something?
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July 7th, 2011, 03:23 PM
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#2 |
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Trustee
Join Date: Nov 2008
Location: Miami, FL USA
Posts: 1,505
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Re: Encore Import Problem
If you are trying to import RAW files, you need the Adobe camera raw update 5.6 or later.
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July 7th, 2011, 10:12 PM
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#3 |
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New Boot
Join Date: Dec 2010
Location: South Lyon, Michigan
Posts: 9
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Re: Encore Import Problem
Nope just regular jpeg files that come off my 7d. Thats what is so goofy about it.
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July 8th, 2011, 04:30 AM
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#4 |
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Major Player
Join Date: Apr 2006
Location: Warsaw/Poland
Posts: 716
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Re: Encore Import Problem
There might be a resolution limit in Encore to 4096x4096 pixels. Try downsizing the image, and see if the problem persists.
__________________
Creative Impatience - The Solace of Simple Solutions. A few useful plugins for Adobe users, and my remarks on the tools and the craft in general. |
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