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March 5th, 2011, 10:38 AM
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#1 |
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New Boot
Join Date: Dec 2009
Location: San Rafael, California
Posts: 13
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Adobe CS5 does not see installed ram.
I recently purchased a HP workststion and loaded it with Adobe CS5 Production Premium. The Workstation came with 6 gigs of RAM which Adobe does recognize. I added another 6 gigs of RAM to help with rendering etc...and the computer recognizes it as 12 gigs..but CS5 still only shows 6. I reinstalled CS5 but still only 6 gigs shows in the memory menu.
Please advise.. Joe |
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March 5th, 2011, 01:08 PM
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#2 |
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Trustee
Join Date: Mar 2005
Location: Coronado Island
Posts: 1,472
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Re: Adobe CS5 does not see installed ram.
On my system (Dell), if I open PPro, go EDIT> PREFERENCES> MEMORY
the window shows: 1) Installed RAM (should show 12GB in your case) 2) RAM reserved for other applications- you can set this amount- = ? GB 3) RAM available for PPro = 12GB minus ? GB If your memory window shows only 6GB of installed RAM, that would be something I have never encountered. Like you, I have recently doubled my RAM. It showed up instantly in the PPro memory window. What OS are you using?
__________________
Bob |
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March 5th, 2011, 02:24 PM
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#3 |
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New Boot
Join Date: Dec 2009
Location: San Rafael, California
Posts: 13
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Re: Adobe CS5 does not see installed ram.
My system info Windows 7....shows a total of 12 gigs ram. So it must be an Adobe issue that CS5 does not see the RAM increase. I will try to get an answer when I call them on Monday.
Thanks for your response. Joe |
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