Premiere Pro CS5 Sequence Preset Issue at DVinfo.net

Anthony Bernard · December 13th, 2010, 02:00 AM

I have posted this on adobes forums as well, but have not got a response yet. My problem is this. I just upgraded to Snow Leopard and installed CS5. I am trying to create a new project, but I do not seem to have all my sequence settings I should. I have basic DV (24P, NTSC, PAL), DVCPRO50, DVCPROHD, and Mobile Devices. I dont have anything that would be remotely correct for a Cannon 7D. I have fully updated and am currently at version 5.0.3. Does anyone have any idea what might be causing this?

Cheers

Tony

Jeff Baker · December 13th, 2010, 09:33 AM

I think there are some messages about this on the Adobe forum. Sometimes the update is reverting Premiere back into trial mode and you would loose those options if that was the case:

Adobe Forums: Templates missing since update > 5.0.3

Todd Kopriva · December 14th, 2010, 12:24 AM

That thread that Jeff pointed you to is probably your best bet.

In some cases, installing an update causes Premiere Pro to lose its connection to some features that are only in the full version and not in the trial version. (Notably, these features include MPEG codecs and HDSLR sequence presets.) The only reliable way to get these features back is to uninstall and reinstall and then reapply the update. I had to do this on one of my computers, but everything was fine after the reinstallation.

We're sorry about this. I know that it doesn't really help you right now, but I'll share with you the fact that we're taking some steps to keep this from happening in a future version.

David Clark · January 2nd, 2012, 06:51 PM

So Todd, any new fixes planned for the above issue? Thank you.

Ann Bens · January 3rd, 2012, 05:08 AM

Try CS5.5.

December 13th, 2010, 02:00 AM	#1
Anthony Bernard New Boot Join Date: Sep 2010 Location: Delavan, WI Posts: 12	Premiere Pro CS5 Sequence Preset Issue I have posted this on adobes forums as well, but have not got a response yet. My problem is this. I just upgraded to Snow Leopard and installed CS5. I am trying to create a new project, but I do not seem to have all my sequence settings I should. I have basic DV (24P, NTSC, PAL), DVCPRO50, DVCPROHD, and Mobile Devices. I dont have anything that would be remotely correct for a Cannon 7D. I have fully updated and am currently at version 5.0.3. Does anyone have any idea what might be causing this? Cheers Tony __________________ 7D (50mm f1.8, 28-135mm f3.5), HDR-SR1, Manfrotto sticks. FCP Studio, Master Collection CS5, Avid MC, Shake

December 13th, 2010, 09:33 AM	#2
Jeff Baker Regular Crew Join Date: May 2005 Location: Northampton, MA Posts: 184	Adobe Premeire CS5 update can place app in trial mode I think there are some messages about this on the Adobe forum. Sometimes the update is reverting Premiere back into trial mode and you would loose those options if that was the case: Adobe Forums: Templates missing since update > 5.0.3 __________________ Canon C100, 5D3 Last edited by Jeff Baker; December 14th, 2010 at 08:16 AM.

December 14th, 2010, 12:24 AM	#3
Todd Kopriva Adobe Systems Join Date: Oct 2007 Location: Seattle, WA Posts: 85	Jeff is right. That thread that Jeff pointed you to is probably your best bet. In some cases, installing an update causes Premiere Pro to lose its connection to some features that are only in the full version and not in the trial version. (Notably, these features include MPEG codecs and HDSLR sequence presets.) The only reliable way to get these features back is to uninstall and reinstall and then reapply the update. I had to do this on one of my computers, but everything was fine after the reinstallation. We're sorry about this. I know that it doesn't really help you right now, but I'll share with you the fact that we're taking some steps to keep this from happening in a future version. __________________ Todd Kopriva, Adobe Systems Incorporated After Effects quality engineer

January 2nd, 2012, 06:51 PM	#4
David Clark Regular Crew Join Date: Mar 2004 Location: Carrollton, Texas Posts: 145	Re: Premiere Pro CS5 Sequence Preset Issue So Todd, any new fixes planned for the above issue? Thank you.

January 3rd, 2012, 05:08 AM	#5
Ann Bens Major Player Join Date: Jun 2007 Location: The Netherlands Posts: 710	Re: Premiere Pro CS5 Sequence Preset Issue Try CS5.5.