Can't import any .mov files into Premiere at DVinfo.net

David Beisner · November 30th, 2009, 04:10 PM

I have a collection of .mov files from FootageFirm, in addition to some .mov files that were given to me as B-Roll from an NGO for use in a video production. I'm running PPro CS4 on Win 7 x64, on a brand-new 3DBoxx system. I've downloaded and installed the latest edition of Quicktime (free version). Whenever I try importing the .mov files into Premiere, I get that nasty little message that says they are not compatible and cannot be opened. What do I need to do to access them? I can open them just fine with CS3 on an older machine...

Thanks!

Devin Termini · November 30th, 2009, 07:46 PM

do the files open in quicktime?

if so, open them and find out what codec they are in.

Window -> show movie inspector

Tripp Woelfel · December 3rd, 2009, 07:43 AM

Yeah, it sounds like your missing a codec. The QT trick should tell you what it is. Then go find it and install it then it should be all tickety boo.

November 30th, 2009, 04:10 PM	#1
David Beisner Major Player Join Date: Jun 2008 Location: Dayton, TN (USA) Posts: 219	Can't import any .mov files into Premiere I have a collection of .mov files from FootageFirm, in addition to some .mov files that were given to me as B-Roll from an NGO for use in a video production. I'm running PPro CS4 on Win 7 x64, on a brand-new 3DBoxx system. I've downloaded and installed the latest edition of Quicktime (free version). Whenever I try importing the .mov files into Premiere, I get that nasty little message that says they are not compatible and cannot be opened. What do I need to do to access them? I can open them just fine with CS3 on an older machine... Thanks! __________________ David Beisner Media Specialist, Bryan College, Dayton, TN -- www.bryan.edu

November 30th, 2009, 07:46 PM	#2
Devin Termini Regular Crew Join Date: Sep 2007 Location: Mount Pleasant, MI Posts: 177	do the files open in quicktime? if so, open them and find out what codec they are in. Window -> show movie inspector

December 3rd, 2009, 07:43 AM	#3
Tripp Woelfel Trustee Join Date: Jan 2008 Location: North Conway, NH Posts: 1,745	Yeah, it sounds like your missing a codec. The QT trick should tell you what it is. Then go find it and install it then it should be all tickety boo.