Freezing when exporting to mepeg with Premiere 6.5 at DVinfo.net

Dale C. Elliott · May 27th, 2005, 09:02 AM

Hi All,

I am having problems with exporting to mpeg in Premiere 6.5. It will start to export and then freeze and I would have to start my computer over again.

I have an AMD 2100XP, Pinnacle RTDV capture card with a 180 G hard drive just for video.

Can anyone help?

Dale

Dale C. Elliott · May 27th, 2005, 05:57 PM

Oop's forgot to mention I am using XP Pro.

Dale

David Hurdon · May 28th, 2005, 06:35 AM

Hi Dale. Does it freeze at the same point in the same project each time or is it seemingly random? I've had the odd experience where some part of a timeline throws off the encoder and I've either had to find and "fix" it or export to DV AVI and encode that.

David Hurdon

Dale C. Elliott · May 28th, 2005, 05:55 PM

Hi David,

It seems to do it randomly. I seem to be able to encode 2 to 5mins of certain things, but if I try a half hour or hour it seems to freeze about 3 to 7mins in. I have 1G of RAM and my video hard drive is 160 G.

I have one piece of footage that I have encoded before with no problems, but as a test tried to do the same one again and it froze up.

Dale

David Hurdon · May 29th, 2005, 04:54 AM

If nothing has changed on your system since you were successful with these exports (no reinstalled software, no hardware changes) I would consider overheating, a failing power supply, maybe even disk fragmentation, less likely would be too little space remaining on the hard disk - anything less than 15% free. My P4-3Ghz media centre laptop crashed every time I exported to flash video, until I blew out the fans. Exporting uses 100% of the CPU in my experience and overheating will shut it down. A final thought would be to check the version of your Main Concept MPEG encoder plug in. If it's 1.2 (I think) consider upgrading to 1.3b (free) or 1.4+, which you'd have to buy. Email me if you want the free upgrade and can't find it.

David Hurdon

Dale C. Elliott · June 1st, 2005, 05:02 AM

Hi David,

Fixed. I was on another forum for Adobe mpeg and one person suggested a fix. I had to add some text to a file in Premiere.

This allowed me to export a little longer, but it still foze eventually. Then I took the side off my computer and pointed a small fan at it.

I tried to export a 1 hour piece, and it worked.

Thanks for the help and suggestions David, good to hear from you again.

Dale

Jeremiah Rickert · June 30th, 2005, 12:41 AM

In the help--->about premiere what build number is your 6.5?

It should say 6.50 [Build xxx] or something like that. 168 is the bootleg version that circulates around p2p, and 198 is the official version. There were people selling the bootlegs as if they were legit on Ebay, so it's possible that even if you purchased Premiere that you ended up with the bootlegged version, which produces the very error you describe.

Jeremiah

Patrick Harker · July 1st, 2005, 10:44 AM

hey
i am having the same problem, i read what everyone wrote and tried saving it to another drive with more space and that helped but it will still freeze up on me everytime i try when i am 2-5 minutes into exporting. i am brand new at all of this and this is my very first video i am trying to export. any help that anyone could offer would be greatly appreciated.

Dale C. Elliott · July 2nd, 2005, 06:57 AM

Hi Patrick,

What system do you have? My problem was that I did not have enough air circulating to cool the computer. I have an AMD, and they need fans to do the cooling. I added an additional fan and was able to export an hour of footage.

Dale

Jeremiah Rickert · July 4th, 2005, 12:28 AM

Nobody has ever said what "build" they have of Adobe 6.5. It will say in the Help then about-adobe tab.

If it's not 198, it's not an official release of the software.

Not trying to nag, but that's the fact. People on Ebay were selling copies pressed in Asia of the bootleg and representing it as legit Adobe releases, so I'm not accusing anyone of downloading.

Just curious about whether you have build 198 and are still having the problem.

Dale C. Elliott · July 4th, 2005, 07:11 AM

I have 6.5 R198. I got it when I purchased my Pinnacle RTDV capture card.

Dale

Patrick Harker · July 6th, 2005, 08:33 AM

well i think i must have they 168 bootleg version because i bought it off of ebay. so what can i do to make it work? i tried Dale's suggestion about the extra fan but that didn't seem to work. please let me know if there is anything i can do. thanks a lot.

Jeremiah Rickert · July 8th, 2005, 02:32 PM

I think someone else in the thread said there was some kind of file fix? Those Ebay versions have caused a lot of trouble, there are a ton of posts on the Adobe forums about the same problem. I was burned as well by one of those cheap ebay versions of 6.5 I finally just posted a note here on DV Info and bought a legit copy from someone.

JR

Patrick Harker · July 17th, 2005, 12:11 PM

anyone else have any ideas on what i could do?

Dan Euritt · July 17th, 2005, 02:18 PM

are you trying to run premiere 6.5 on a winxp computer? did you look at the version number to see what it actually is?

May 27th, 2005, 09:02 AM	#1
Dale C. Elliott Regular Crew Join Date: Oct 2002 Location: Brockville, Ontario, Canada Posts: 45	Freezing when exporting to mpeg with Premiere 6.5 Hi All, I am having problems with exporting to mpeg in Premiere 6.5. It will start to export and then freeze and I would have to start my computer over again. I have an AMD 2100XP, Pinnacle RTDV capture card with a 180 G hard drive just for video. Can anyone help? Dale __________________ Dale C. Elliott DCE Productions/BrockNews.ca Last edited by Dale C. Elliott; May 27th, 2005 at 05:58 PM.

May 27th, 2005, 05:57 PM	#2
Dale C. Elliott Regular Crew Join Date: Oct 2002 Location: Brockville, Ontario, Canada Posts: 45	Oop's forgot to mention I am using XP Pro. Dale __________________ Dale C. Elliott DCE Productions/BrockNews.ca

May 28th, 2005, 06:35 AM	#3
David Hurdon Major Player Join Date: Nov 2002 Location: Toronto, Canada Posts: 484	Hi Dale. Does it freeze at the same point in the same project each time or is it seemingly random? I've had the odd experience where some part of a timeline throws off the encoder and I've either had to find and "fix" it or export to DV AVI and encode that. David Hurdon __________________ Site:http://www.faceliftmarketing.ca Blog:http://www.websitevideo.blogspot.com

May 28th, 2005, 05:55 PM	#4
Dale C. Elliott Regular Crew Join Date: Oct 2002 Location: Brockville, Ontario, Canada Posts: 45	Hi David, It seems to do it randomly. I seem to be able to encode 2 to 5mins of certain things, but if I try a half hour or hour it seems to freeze about 3 to 7mins in. I have 1G of RAM and my video hard drive is 160 G. I have one piece of footage that I have encoded before with no problems, but as a test tried to do the same one again and it froze up. Dale __________________ Dale C. Elliott DCE Productions/BrockNews.ca

May 29th, 2005, 04:54 AM	#5
David Hurdon Major Player Join Date: Nov 2002 Location: Toronto, Canada Posts: 484	If nothing has changed on your system since you were successful with these exports (no reinstalled software, no hardware changes) I would consider overheating, a failing power supply, maybe even disk fragmentation, less likely would be too little space remaining on the hard disk - anything less than 15% free. My P4-3Ghz media centre laptop crashed every time I exported to flash video, until I blew out the fans. Exporting uses 100% of the CPU in my experience and overheating will shut it down. A final thought would be to check the version of your Main Concept MPEG encoder plug in. If it's 1.2 (I think) consider upgrading to 1.3b (free) or 1.4+, which you'd have to buy. Email me if you want the free upgrade and can't find it. David Hurdon __________________ Site:http://www.faceliftmarketing.ca Blog:http://www.websitevideo.blogspot.com

June 1st, 2005, 05:02 AM	#6
Dale C. Elliott Regular Crew Join Date: Oct 2002 Location: Brockville, Ontario, Canada Posts: 45	Hi David, Fixed. I was on another forum for Adobe mpeg and one person suggested a fix. I had to add some text to a file in Premiere. This allowed me to export a little longer, but it still foze eventually. Then I took the side off my computer and pointed a small fan at it. I tried to export a 1 hour piece, and it worked. Thanks for the help and suggestions David, good to hear from you again. Dale __________________ Dale C. Elliott DCE Productions/BrockNews.ca

June 30th, 2005, 12:41 AM	#7
Jeremiah Rickert Major Player Join Date: Dec 2003 Location: Newberg, Oregon Posts: 494	Deja Vu In the help--->about premiere what build number is your 6.5? It should say 6.50 [Build xxx] or something like that. 168 is the bootleg version that circulates around p2p, and 198 is the official version. There were people selling the bootlegs as if they were legit on Ebay, so it's possible that even if you purchased Premiere that you ended up with the bootlegged version, which produces the very error you describe. Jeremiah

July 1st, 2005, 10:44 AM	#8
Patrick Harker New Boot Join Date: Mar 2005 Location: Wilmington NC/ Orlando FL Posts: 6	hey i am having the same problem, i read what everyone wrote and tried saving it to another drive with more space and that helped but it will still freeze up on me everytime i try when i am 2-5 minutes into exporting. i am brand new at all of this and this is my very first video i am trying to export. any help that anyone could offer would be greatly appreciated.

July 2nd, 2005, 06:57 AM	#9
Dale C. Elliott Regular Crew Join Date: Oct 2002 Location: Brockville, Ontario, Canada Posts: 45	Hi Patrick, What system do you have? My problem was that I did not have enough air circulating to cool the computer. I have an AMD, and they need fans to do the cooling. I added an additional fan and was able to export an hour of footage. Dale __________________ Dale C. Elliott DCE Productions/BrockNews.ca

July 4th, 2005, 12:28 AM	#10
Jeremiah Rickert Major Player Join Date: Dec 2003 Location: Newberg, Oregon Posts: 494	Hmmm... Nobody has ever said what "build" they have of Adobe 6.5. It will say in the Help then about-adobe tab. If it's not 198, it's not an official release of the software. Not trying to nag, but that's the fact. People on Ebay were selling copies pressed in Asia of the bootleg and representing it as legit Adobe releases, so I'm not accusing anyone of downloading. Just curious about whether you have build 198 and are still having the problem.

July 4th, 2005, 07:11 AM	#11
Dale C. Elliott Regular Crew Join Date: Oct 2002 Location: Brockville, Ontario, Canada Posts: 45	I have 6.5 R198. I got it when I purchased my Pinnacle RTDV capture card. Dale __________________ Dale C. Elliott DCE Productions/BrockNews.ca

July 6th, 2005, 08:33 AM	#12
Patrick Harker New Boot Join Date: Mar 2005 Location: Wilmington NC/ Orlando FL Posts: 6	well i think i must have they 168 bootleg version because i bought it off of ebay. so what can i do to make it work? i tried Dale's suggestion about the extra fan but that didn't seem to work. please let me know if there is anything i can do. thanks a lot.

July 8th, 2005, 02:32 PM	#13
Jeremiah Rickert Major Player Join Date: Dec 2003 Location: Newberg, Oregon Posts: 494	168 I think someone else in the thread said there was some kind of file fix? Those Ebay versions have caused a lot of trouble, there are a ton of posts on the Adobe forums about the same problem. I was burned as well by one of those cheap ebay versions of 6.5 I finally just posted a note here on DV Info and bought a legit copy from someone. JR

July 17th, 2005, 12:11 PM	#14
Patrick Harker New Boot Join Date: Mar 2005 Location: Wilmington NC/ Orlando FL Posts: 6	anyone else have any ideas on what i could do?

July 17th, 2005, 02:18 PM	#15
Dan Euritt Trustee Join Date: Mar 2004 Location: Carlsbad CA Posts: 1,132	are you trying to run premiere 6.5 on a winxp computer? did you look at the version number to see what it actually is?