Adobe Premiere discussions from 2003

Fred Haber · July 31st, 2003, 02:39 PM

While exporting in Premere 6.0, I get an unusual error message. Basically it says: Support tunner, fatal error, contact motive system admin. Not sure what it means, maybe someone can help. I have to hit "End task," then it goes away. Problem is, I can't leave the program unattended as it stops at that point.

This is a great forum and am happy to finally be a member. Still finding my way around here.

Thanks all,
Fred Haber

Ed Smith · August 1st, 2003, 12:24 PM

Has everything been rendered?
Are there any loose connections?
Are your video sources clean?
Do you get the same pixeliations if you export via DV and analogue?

All the best,

Ed

David Nussbaum · August 1st, 2003, 01:26 PM

Please help!

Andres Lucero · August 1st, 2003, 03:04 PM

My source video is fine when I view it on a TV or the LCD screen of my camcorder. I'm also able to capture the video without any problems, so the DV connections seems to be working okay.

When I select "Export to tape..." the timeline is rendered before starting up the camera and recording video. I've also tried the "Render Timeline" function prior to exporting, but there's no difference between the two.

I'm using an external drive connected via the USB port to store all my files. I thought this might be causing the problem, but I tried exporting a project stored on my local HD (with the external drive completely disconnected) and the results are the same.

The *only* other possibility I can come up with is that I don't have enough RAM (512MB) or processing power (1.6GHz) to render the video properly as it prints to tape. Unfortunately, I don't have the ability to upgrade... :-\

Mike Rehmus · August 1st, 2003, 08:37 PM

David, I am not a Premiere maven so I cannot tell you what to tweak. Can you post a sample frame? Full video resolution. Make sure it is a frame, not a field. Maybe 2 or 3 frames would be better.

Or send them directly to me at mike@byvideo.com

Alex Knappenberger · August 1st, 2003, 08:40 PM

David, what mode was that shot in? 60i or 30P or 24P?

BTW, for 60i, that looks totally normal for motion, when it's played back normally, it will look fine, but if it was shot in 24p or 30p, then you need to change the project settings so that it's non-interlaced/progessive.

Peter Moore · August 2nd, 2003, 07:21 AM

I'm not sure, the field order still might be refersed - that sample he posted is pretty severe.

I think in Premier there's a way to interpret footage as being either lower first, upper first, or no fields. Try playing with those settings.

Although if exporting as a movie works fine, then maybe Alex is right and there's no problem.

Mike Rehmus · August 2nd, 2003, 10:58 AM

That's just a normal two-field image with, I'd guess, the camera panning. Sorry I didn't look at the posted image sooner.

Russ Evenhouse · August 3rd, 2003, 06:41 PM

Hmmmmmmmmmm,
When I add transitions between segments in Premiere, such as a page peel from A to B, the transition starts OK with the peel from A, but where the B segment should begin to appear, there is a black screen. As soon as the transition is complete, Segment B shows up.
So, it goes.. !00% A, peel to black, then when complete, 100% B.
Any Suggestions? I've made sure that the segments are butted tightly against each other. Nothing in troubleshooting about improperly functioning transitions.
Also, all transitions work just fine in Pinnacle Studio 7

Russ Evenhouse

K. Forman · August 3rd, 2003, 07:34 PM

I would zoom in to show frame by frame, and check it again. You may have something that doesn't belong, or a couple of frames off.

Devin Doyle · August 3rd, 2003, 07:46 PM

Russ, are you sure that the transition arrows are pointing in the right direction?

Ed Frazier · August 3rd, 2003, 07:57 PM

Russ, are you working in the A/B editing workspace or the Single-Track editing workspace? Since you mentioned A and B tracks, I'll assume you are working in the A/B mode. If that is the case, the clips need to be overlapped, not butted together. The amount of overlap determines the length of the transition.

Alan Burney · August 3rd, 2003, 08:09 PM

Hello to all.....Iv got . 1x highend PC..Premeir 6.5..DVD it/ VEGAS/
DVD architech..a Plextor dvd burner...a Canon XL1s....a Cannon zr5o...and experience as a 3dmax animator and premeir editer..Im also a MCSE student....bla bla bla .Im pretty techie...The thing is ..with all this knowledge I still cant get a nice quality burn to my dvd..
Wat am I doing wrong ....is it somthing to do with compression software and the fact that im capturing with a DV Canopus Rapter
card ..or the settings and resolution im useing in prem ..Please someone help....give me a dot to dot of the best process and settings useing the mpeg encoder in prem..and exporting.to get a quality burn...in architech or dvdit anything will do.....IV gone through so many renders and burns ...I dont think I can take any more..sorry to rant on, but Iv had this thing for the last 36 hours
and its doing my head in.....and is 720 x420 the right resolution for dvd....oh man ..my list of questions could go on forever....
Thanks in advance .....

Russ Evenhouse · August 4th, 2003, 06:18 AM

Quote:

Russ, are you working in the A/B editing workspace or the Single-Track editing workspace? Since you mentioned A and B tracks, I'll assume you are working in the A/B mode. If that is the case, the clips need to be overlapped, not butted together. The amount of overlap determines the length of the transition.

Thanks for all the advice fellers. Ed wins the cigar. I feel a little humble now. I moved the second segment down to B and overlapped the edges to match the transition lengths, and the RAM previews show the transition working correctly now. I'm obviously not a Premiere afficianado yet.
Thanks, ED!!!

Russ

Ed Smith · August 4th, 2003, 07:47 AM

Alan,

What settings are you using?

What is the quality like at the moment? Pixelated, blurry, jumps?

720x480 is NTSC DVD/ Video resolution not 720x420

All the best,

Ed

July 31st, 2003, 02:39 PM	#421
Fred Haber New Boot Join Date: Jul 2003 Location: Old Chatham, New York Posts: 16	Premiere 6 export error message While exporting in Premere 6.0, I get an unusual error message. Basically it says: Support tunner, fatal error, contact motive system admin. Not sure what it means, maybe someone can help. I have to hit "End task," then it goes away. Problem is, I can't leave the program unattended as it stops at that point. This is a great forum and am happy to finally be a member. Still finding my way around here. Thanks all, Fred Haber

August 1st, 2003, 12:24 PM	#422
Ed Smith Wrangler Join Date: Jan 2002 Location: Hampshire, England Posts: 1,545	Has everything been rendered? Are there any loose connections? Are your video sources clean? Do you get the same pixeliations if you export via DV and analogue? All the best, Ed __________________ Ed Smith Hampshire, UK Good things come to those who wait My Skiing web www.Frostytour.co.uk For quick answers Search dvinfo.net \| The best in the business: dvinfo.net Sponsors

August 1st, 2003, 01:26 PM	#423
David Nussbaum Regular Crew Join Date: Oct 2002 Location: Issaquah, WA Posts: 69	Please help! __________________ Proud Owner of the AG-DVX100 :D

August 1st, 2003, 08:37 PM	#425
Mike Rehmus Wrangler Join Date: May 2002 Location: Vallejo, California Posts: 4,049	David, I am not a Premiere maven so I cannot tell you what to tweak. Can you post a sample frame? Full video resolution. Make sure it is a frame, not a field. Maybe 2 or 3 frames would be better. Or send them directly to me at mike@byvideo.com __________________ Mike Rehmus Hey, I can see the carrot at the end of the tunnel!

August 2nd, 2003, 10:58 AM	#428
Mike Rehmus Wrangler Join Date: May 2002 Location: Vallejo, California Posts: 4,049	That's just a normal two-field image with, I'd guess, the camera panning. Sorry I didn't look at the posted image sooner. __________________ Mike Rehmus Hey, I can see the carrot at the end of the tunnel!

August 1st, 2003, 03:04 PM	#424
Andres Lucero Regular Crew Join Date: Apr 2003 Location: Austin, TX Posts: 75	My source video is fine when I view it on a TV or the LCD screen of my camcorder. I'm also able to capture the video without any problems, so the DV connections seems to be working okay. When I select "Export to tape..." the timeline is rendered before starting up the camera and recording video. I've also tried the "Render Timeline" function prior to exporting, but there's no difference between the two. I'm using an external drive connected via the USB port to store all my files. I thought this might be causing the problem, but I tried exporting a project stored on my local HD (with the external drive completely disconnected) and the results are the same. The only other possibility I can come up with is that I don't have enough RAM (512MB) or processing power (1.6GHz) to render the video properly as it prints to tape. Unfortunately, I don't have the ability to upgrade... :-\

August 1st, 2003, 08:40 PM	#426
Alex Knappenberger High School Student Join Date: Apr 2003 Location: Canton, Ohio, USA Posts: 609	David, what mode was that shot in? 60i or 30P or 24P? BTW, for 60i, that looks totally normal for motion, when it's played back normally, it will look fine, but if it was shot in 24p or 30p, then you need to change the project settings so that it's non-interlaced/progessive.

August 2nd, 2003, 07:21 AM	#427
Peter Moore Trustee Join Date: Oct 2002 Location: Arlington VA Posts: 1,034	I'm not sure, the field order still might be refersed - that sample he posted is pretty severe. I think in Premier there's a way to interpret footage as being either lower first, upper first, or no fields. Try playing with those settings. Although if exporting as a movie works fine, then maybe Alex is right and there's no problem.

August 3rd, 2003, 06:41 PM	#429
Russ Evenhouse New Boot Join Date: Jul 2003 Location: Scottssbluff, Nebraska Posts: 11	Transitions in Premiere 6.0 not working correctly Hmmmmmmmmmm, When I add transitions between segments in Premiere, such as a page peel from A to B, the transition starts OK with the peel from A, but where the B segment should begin to appear, there is a black screen. As soon as the transition is complete, Segment B shows up. So, it goes.. !00% A, peel to black, then when complete, 100% B. Any Suggestions? I've made sure that the segments are butted tightly against each other. Nothing in troubleshooting about improperly functioning transitions. Also, all transitions work just fine in Pinnacle Studio 7 Russ Evenhouse

August 3rd, 2003, 07:34 PM	#430
K. Forman Capt. Quirk Join Date: Apr 2002 Location: Middle of the woods in Georgia Posts: 3,596	I would zoom in to show frame by frame, and check it again. You may have something that doesn't belong, or a couple of frames off.

August 3rd, 2003, 07:46 PM	#431
Devin Doyle Regular Crew Join Date: Jun 2003 Location: Los Angeles, CA Posts: 188	Russ, are you sure that the transition arrows are pointing in the right direction? __________________ http://devin.par-t-com.net

August 3rd, 2003, 07:57 PM	#432
Ed Frazier Major Player Join Date: Sep 2001 Location: Las Cruces, NM Posts: 343	Russ, are you working in the A/B editing workspace or the Single-Track editing workspace? Since you mentioned A and B tracks, I'll assume you are working in the A/B mode. If that is the case, the clips need to be overlapped, not butted together. The amount of overlap determines the length of the transition. __________________ Ed Frazier

August 3rd, 2003, 08:09 PM	#433
Alan Burney New Boot Join Date: Aug 2003 Location: Nantucket MA Posts: 8	Premeir to DVD authoring Ahhh Hello to all.....Iv got . 1x highend PC..Premeir 6.5..DVD it/ VEGAS/ DVD architech..a Plextor dvd burner...a Canon XL1s....a Cannon zr5o...and experience as a 3dmax animator and premeir editer..Im also a MCSE student....bla bla bla .Im pretty techie...The thing is ..with all this knowledge I still cant get a nice quality burn to my dvd.. Wat am I doing wrong ....is it somthing to do with compression software and the fact that im capturing with a DV Canopus Rapter card ..or the settings and resolution im useing in prem ..Please someone help....give me a dot to dot of the best process and settings useing the mpeg encoder in prem..and exporting.to get a quality burn...in architech or dvdit anything will do.....IV gone through so many renders and burns ...I dont think I can take any more..sorry to rant on, but Iv had this thing for the last 36 hours and its doing my head in.....and is 720 x420 the right resolution for dvd....oh man ..my list of questions could go on forever.... Thanks in advance .....

August 4th, 2003, 07:47 AM	#435
Ed Smith Wrangler Join Date: Jan 2002 Location: Hampshire, England Posts: 1,545	Alan, What settings are you using? What is the quality like at the moment? Pixelated, blurry, jumps? 720x480 is NTSC DVD/ Video resolution not 720x420 All the best, Ed __________________ Ed Smith Hampshire, UK Good things come to those who wait My Skiing web www.Frostytour.co.uk For quick answers Search dvinfo.net \| The best in the business: dvinfo.net Sponsors