Where's audio and how to get it back in Encore??? at DVinfo.net

Jose Milan · July 6th, 2009, 02:54 AM

Hello,

I manage to avoid crashing in Premiere in a multi-cam edit, you can see it here: http://www.dvinfo.net/conf/attend-wo...miere-cs4.html

I want to make a normal dvd (or dvd's), but now I'm having problems with Encore. I used dynamic link to import the timelines to Encore, I have a total of 7 timelines, Encore has opened all of them but the problem is that only 2 of them have audio, for the rest no luck, either in preview or in timeline (inside Encore). I've tried:

1. Transcoded them. No luck.

2. Restart Premiere and Encore. No luck

3. I've exported the audio in premiere and then imported in Encore. No luck.

I thought option 3 would be the solution, but didn't work, I don't know what else to do.

Please help!

Tripp Woelfel · July 6th, 2009, 08:14 PM

I've never had this problem but here are a couple of suggestions.
- Check that the audio tracks in your PP timelines are enabled.
- Export a portion of the problem timelines as a DV or QT and see if the audio is there.
- Render your PP audio as a single file and replace the original audio with it - different audio formats can give PP fits.

Your third example strikes me as odd. Encore can handle more audio formats than PP and you certainly should be able to import a straight 48kHz, 16 bit wav file. If you cannot do that, then Encore has somehow gone all pear shaped. You might want to uninstall then reinstall Encore.

Hope that helps.

Jose Milan · July 7th, 2009, 04:31 AM

Hello Tripp,

Thanks for taking the time for the answer.

- Audio tracks are enable in PP (the edits are fine inside PP).

- I would like to avoid exporting in PP to use in Encore, since files are already huge, I love dynamic link...when it works!!!

- I did that, exported audio as a .aac file and replace it in Encore and it doesn't work.

I'm really puzzle since 2 takes work fine and the rest have everything normal in PP, so this is very, very strange.

I guess my last option will be reinstalling Encore and loose more time!

Battle Vaughan · July 10th, 2009, 09:19 PM

Is there any possibilty that the missing tracks were encoded with a different codec than the others, and that codec is missing? Seems unlikely, but when my audio goes walkies it is usually a codec problem or, in the case of a combined audio/video clip, it has been demuxed somehow...Battle Vaughan/miamiherald.com video team

Jose Milan · July 13th, 2009, 01:38 AM

Hello Battle,

Thanks for your time, I don't think that happened, but it really Encore went bananas with this project, and for some reason it couldn't ingest any audio, weather it was with the associated audio, or exporting audio as mp3 or other type, that's way I reinstalled, but for some reason things has got worse, now problems in premiere...:(

Ray Bell · July 13th, 2009, 05:12 AM

Jose... I had an issue just the other day where I couldn't get sound... the problem was
that I had updated the Black magic software and that changed the sound output to their
offerings...

once i got that worked out I noticed that when I exported from Premiere for some reason
the video exported without the sound files attached... but on examination of the hard drive
I did find the exported sound files too... so I just brought both video and sound to the encore
timeline and it worked...

Jose Milan · July 13th, 2009, 05:45 AM

Hello Ray,

I didn't upgrade any video or audio related software, I had all those problems so I decided to reinstall Encore and upgrade, but for some reasons not only things got weir in Premiere but now Encore is even more unstable...I'm running out of options, I'm going to restore a clean image I have of the whole system and see how things go from there, I'm running out of options.

July 6th, 2009, 02:54 AM	#1
Jose Milan Regular Crew Join Date: Jun 2007 Location: Spain Posts: 185	Where's audio and how to get it back in Encore??? Hello, I manage to avoid crashing in Premiere in a multi-cam edit, you can see it here: http://www.dvinfo.net/conf/attend-wo...miere-cs4.html I want to make a normal dvd (or dvd's), but now I'm having problems with Encore. I used dynamic link to import the timelines to Encore, I have a total of 7 timelines, Encore has opened all of them but the problem is that only 2 of them have audio, for the rest no luck, either in preview or in timeline (inside Encore). I've tried: 1. Transcoded them. No luck. 2. Restart Premiere and Encore. No luck 3. I've exported the audio in premiere and then imported in Encore. No luck. I thought option 3 would be the solution, but didn't work, I don't know what else to do. Please help!

July 6th, 2009, 08:14 PM	#2
Tripp Woelfel Trustee Join Date: Jan 2008 Location: North Conway, NH Posts: 1,745	I've never had this problem but here are a couple of suggestions. - Check that the audio tracks in your PP timelines are enabled. - Export a portion of the problem timelines as a DV or QT and see if the audio is there. - Render your PP audio as a single file and replace the original audio with it - different audio formats can give PP fits. Your third example strikes me as odd. Encore can handle more audio formats than PP and you certainly should be able to import a straight 48kHz, 16 bit wav file. If you cannot do that, then Encore has somehow gone all pear shaped. You might want to uninstall then reinstall Encore. Hope that helps.

July 7th, 2009, 04:31 AM	#3
Jose Milan Regular Crew Join Date: Jun 2007 Location: Spain Posts: 185	Hello Tripp, Thanks for taking the time for the answer. - Audio tracks are enable in PP (the edits are fine inside PP). - I would like to avoid exporting in PP to use in Encore, since files are already huge, I love dynamic link...when it works!!! - I did that, exported audio as a .aac file and replace it in Encore and it doesn't work. I'm really puzzle since 2 takes work fine and the rest have everything normal in PP, so this is very, very strange. I guess my last option will be reinstalling Encore and loose more time!

July 10th, 2009, 09:19 PM	#4
Battle Vaughan Trustee Join Date: Nov 2008 Location: Miami, FL USA Posts: 1,505	Is there any possibilty that the missing tracks were encoded with a different codec than the others, and that codec is missing? Seems unlikely, but when my audio goes walkies it is usually a codec problem or, in the case of a combined audio/video clip, it has been demuxed somehow...Battle Vaughan/miamiherald.com video team

July 13th, 2009, 01:38 AM	#5
Jose Milan Regular Crew Join Date: Jun 2007 Location: Spain Posts: 185	Hello Battle, Thanks for your time, I don't think that happened, but it really Encore went bananas with this project, and for some reason it couldn't ingest any audio, weather it was with the associated audio, or exporting audio as mp3 or other type, that's way I reinstalled, but for some reason things has got worse, now problems in premiere...:(

July 13th, 2009, 05:12 AM	#6
Ray Bell Regular Crew Join Date: Nov 2004 Posts: 1,414	Jose... I had an issue just the other day where I couldn't get sound... the problem was that I had updated the Black magic software and that changed the sound output to their offerings... once i got that worked out I noticed that when I exported from Premiere for some reason the video exported without the sound files attached... but on examination of the hard drive I did find the exported sound files too... so I just brought both video and sound to the encore timeline and it worked...

July 13th, 2009, 05:45 AM	#7
Jose Milan Regular Crew Join Date: Jun 2007 Location: Spain Posts: 185	Hello Ray, I didn't upgrade any video or audio related software, I had all those problems so I decided to reinstall Encore and upgrade, but for some reasons not only things got weir in Premiere but now Encore is even more unstable...I'm running out of options, I'm going to restore a clean image I have of the whole system and see how things go from there, I'm running out of options.