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July 5th, 2009, 07:00 PM
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#1 |
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Regular Crew
Join Date: Apr 2009
Location: Bloomington, MN
Posts: 167
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CS3 crashing at start-up
So this started a week ago, and now I am out of google search answers...
Everytime I start up PP CS3 it will load the purple screen run all the files at the bottom and then it pops up, "Adobe Premiere Pro CS3 has encountered a problem and needs to close. We are sorry for the inconvenience." I have tried everything from re-installing it to deleting the temp folders... I am out of ideas!!! Please help! |
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July 5th, 2009, 07:01 PM
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#2 |
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Regular Crew
Join Date: Apr 2009
Location: Bloomington, MN
Posts: 167
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Oh, p.s.
Nothing has been recently installed or changed, and AE works just fine... Nothing was updated or upgraded lately, it was working just fine and then it wasn't.... Thank you. |
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July 5th, 2009, 07:06 PM
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#3 |
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Regular Crew
Join Date: Jan 2009
Location: Sydney, Australia
Posts: 80
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Have you tried a repair install. Sounds like a registry key or similiar has got screwed up some how.
__________________
www.griffinvideoproductions.com.au | Sony Z1 and FX1 | Windows 7 x64 | i7-920 OC 3.6GHZ | 12gb DDR3 | CS5.5 Master Collection |
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July 5th, 2009, 07:07 PM
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#4 |
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Major Player
Join Date: May 2005
Location: monroe, or
Posts: 572
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Scott... I've had similar experiences, and even though nothing has changed system-wise, I have had success by going back to a restore point during the timeframe that it worked properly.
Not much of an answer, but restore has saved my butt more than once. |
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July 5th, 2009, 08:25 PM
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#5 |
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Regular Crew
Join Date: Apr 2009
Location: Bloomington, MN
Posts: 167
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Tried to restore from many points but it won't restore... I looked that up and someone said to check the "shadows" in command prompt. I did and there are none in there... It looks like there is no history on this computer....
Any other ideas? |
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July 6th, 2009, 03:21 AM
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#6 |
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Regular Crew
Join Date: Jul 2005
Location: Spain
Posts: 67
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I don't think this is your problem, but just in case: With some ATI cards Premiere hangs on start if TRIPLE BUFFERING is activated in ATI control panel.
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July 6th, 2009, 04:55 AM
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#7 |
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Regular Crew
Join Date: Nov 2004
Posts: 1,414
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Long shot here...
go to the directory where the exe file is located.... program files folder double click on the exe file but before you do this hold down the shift key on the keyboard and keep the shift key held down until the program fully launches... This is supposed to reset all of the components while being loaded... worked for me several times... I'm hoping it works for you too... |
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July 6th, 2009, 02:25 PM
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#8 |
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Regular Crew
Join Date: Apr 2009
Location: Bloomington, MN
Posts: 167
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No the Shift key did not work...
I took the ATI control panel off once we got the drivers installed and it worked fine then... |
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July 7th, 2009, 02:00 PM
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#9 |
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Regular Crew
Join Date: Apr 2009
Location: Bloomington, MN
Posts: 167
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Any more ideas? I have a wedding to finish editing and I am about to start in on a commercial tomorrow. I would prefer to have Premiere for those...
I will even take the extremely odd sounding fixes... Please?! |
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July 7th, 2009, 04:07 PM
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#10 |
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Regular Crew
Join Date: Apr 2009
Location: Bloomington, MN
Posts: 167
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Ok, none of you would have gotten this one!
Premiere CS3 crashes on startup... driving me nuts! : Adobe Premiere Pro Apparently a font I downloaded was the issue. Delted it and BAM! It works fine! Thats a shame. I liked that font too... |
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July 8th, 2009, 08:17 PM
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#11 |
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Regular Crew
Join Date: Nov 2004
Posts: 1,414
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Glad to see it all worked out for you.... nice to learn of that issue to look out for..
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