CS4 Has now stopped alowing me to capture anything but DV at DVinfo.net

Jerry Porter · June 17th, 2009, 02:19 PM

Just like the title says any ideas??? No HDV settings are available at all. Also the media encoder has decided it will not work and crashes every time I try to out put something.

Adam Gold · June 17th, 2009, 04:38 PM

This is a paid, registered, activated version? Not the trial?

Jerry Porter · June 18th, 2009, 07:30 AM

Quote:

Originally Posted by Adam Gold

This is a paid, registered, activated version? Not the trial?

Yes it is.

Harm Millaard · June 18th, 2009, 08:24 AM

A number of peolpe have experienced this behaviour, after updating to 4.1 their version got a trial status. The only reliable solution, cumbersome and time consuming, is to uninstall, run the Cleanscript 2 or 3 times and then reinstall.

Jerry Porter · June 18th, 2009, 12:18 PM

Well I figured out a work around on the media encoder. After some searching on the Adobe forums I created a new user account on the computer, logged on the new account opened it up and away it went. Now tell me this thing doesn't have some MAJOR BUGS!!! Once again adobe has seen the very last penny of my money.

Jerry Porter · June 18th, 2009, 12:19 PM

Oh and to get my HDV settings back I completely uninstalled CS4 and then reinstalled. More productive hours wasted BETA testing for adobe.

Harm Millaard · June 19th, 2009, 02:07 AM

I try to keep my machine (c)lean and mean and have not experienced what you did. Nor do I know what pollution/corruption you have gathered in time. One thing I do know is that ranting about the beta stage of software does not help. Especially since your problems can not be replicated by a lot of other people, so it may not be a bug, but just your system.

If your car doesn't start (because the battery is empty or you are out of fuel, or forgot your car keys) is that a bug by the car manufacturer? I can feel the frustration when you have an appointment and you can't get there in time, but where is the fault?

Jerry Porter · June 19th, 2009, 06:39 AM

Harm the system is about two weeks old and only has CS4 installed on it. So it's about as lean and clean as it can get. The problems I have been experiencing are so common it only took about 15 min to find work arounds on the Adobe site. They know these bugs are here and even have trouble shoot sheets for them.

June 17th, 2009, 02:19 PM	#1
Jerry Porter Major Player Join Date: Aug 2005 Location: Satellite Beach, Fl Posts: 784	CS4 Has now stopped alowing me to capture anything but DV Just like the title says any ideas??? No HDV settings are available at all. Also the media encoder has decided it will not work and crashes every time I try to out put something.

June 17th, 2009, 04:38 PM	#2
Adam Gold Inner Circle Join Date: Jan 2007 Location: Woodinville, WA USA Posts: 3,467	This is a paid, registered, activated version? Not the trial?

June 18th, 2009, 08:24 AM	#4
Harm Millaard Trustee Join Date: Aug 2006 Location: Rotterdam, Netherlands Posts: 1,832	A number of peolpe have experienced this behaviour, after updating to 4.1 their version got a trial status. The only reliable solution, cumbersome and time consuming, is to uninstall, run the Cleanscript 2 or 3 times and then reinstall.

June 18th, 2009, 12:18 PM	#5
Jerry Porter Major Player Join Date: Aug 2005 Location: Satellite Beach, Fl Posts: 784	Well I figured out a work around on the media encoder. After some searching on the Adobe forums I created a new user account on the computer, logged on the new account opened it up and away it went. Now tell me this thing doesn't have some MAJOR BUGS!!! Once again adobe has seen the very last penny of my money.

June 18th, 2009, 12:19 PM	#6
Jerry Porter Major Player Join Date: Aug 2005 Location: Satellite Beach, Fl Posts: 784	Oh and to get my HDV settings back I completely uninstalled CS4 and then reinstalled. More productive hours wasted BETA testing for adobe.

June 19th, 2009, 02:07 AM	#7
Harm Millaard Trustee Join Date: Aug 2006 Location: Rotterdam, Netherlands Posts: 1,832	I try to keep my machine (c)lean and mean and have not experienced what you did. Nor do I know what pollution/corruption you have gathered in time. One thing I do know is that ranting about the beta stage of software does not help. Especially since your problems can not be replicated by a lot of other people, so it may not be a bug, but just your system. If your car doesn't start (because the battery is empty or you are out of fuel, or forgot your car keys) is that a bug by the car manufacturer? I can feel the frustration when you have an appointment and you can't get there in time, but where is the fault?

June 19th, 2009, 06:39 AM	#8
Jerry Porter Major Player Join Date: Aug 2005 Location: Satellite Beach, Fl Posts: 784	Harm the system is about two weeks old and only has CS4 installed on it. So it's about as lean and clean as it can get. The problems I have been experiencing are so common it only took about 15 min to find work arounds on the Adobe site. They know these bugs are here and even have trouble shoot sheets for them.