CS4 update problems? at DVinfo.net

Robert Bobson · April 21st, 2009, 06:02 PM

Anyone else having CS4 update problems?

I'm running XpSP3, and can't use my monitor card until I update from PPro CS4.0

I've downloaded the update zip file, then try to click the setup.exe file inside. It just locks up, and the manager says "This program is no longer responding"...

anyone know what I'm doing wrong? do I need a seperate "installer" program?

Robert Bobson · April 22nd, 2009, 06:24 AM

When I originally transfered the 'update zip files' onto my editing computer, I thought they were automacally unzipped, because a new folder was created for each, with the same name as the zip, containing a number of folders and files, including the "setup.exe" file.

But apparently these elements hadn't been properly extracted from the zip file.

so when I went back and extracted each zip file, the 'setup.exe' worked perfectly.

April 21st, 2009, 06:02 PM	#1
Robert Bobson Major Player Join Date: Feb 2003 Location: Bay City, Michigan Posts: 585	CS4 update problems? Anyone else having CS4 update problems? I'm running XpSP3, and can't use my monitor card until I update from PPro CS4.0 I've downloaded the update zip file, then try to click the setup.exe file inside. It just locks up, and the manager says "This program is no longer responding"... anyone know what I'm doing wrong? do I need a seperate "installer" program?

April 22nd, 2009, 06:24 AM	#2
Robert Bobson Major Player Join Date: Feb 2003 Location: Bay City, Michigan Posts: 585	solved! When I originally transfered the 'update zip files' onto my editing computer, I thought they were automacally unzipped, because a new folder was created for each, with the same name as the zip, containing a number of folders and files, including the "setup.exe" file. But apparently these elements hadn't been properly extracted from the zip file. so when I went back and extracted each zip file, the 'setup.exe' worked perfectly.