I Hate Premiere!! Crash Crash Crash

Craig Lieberman · June 26th, 2008, 10:16 AM

Quote:

Originally Posted by Roger Averdahl

3.25GHz?

I assume that you have overklocked the processor which is i great way to chrash applications. IE, dont overklock. :)

Yup. I'll try pulling it back, too.

Thanks for all of the help, guys. I think 'were making progress

Jiri Fiala · June 27th, 2008, 03:07 AM

Craig, Premiere is not the most stable app around, but CS3 is a LOT more stable than PPro 2. I was pulling my hair last year when I got a gig that required cutting 7 minutes from last day musical festival, and PPro 2 crashed like 5 times an hour.

I had it fixed by increasing CPU fan speed in my computer. Isolating your edit bay from internet (and thus avoiding system-invasive apps like antiviruses and firewalls) is also good idea.

Overclocking may work for gaming, but I recommend to stay away from it when working with Adobe apps. They are VERY picky about software and hardware stability.

Steve Young · June 27th, 2008, 07:02 AM

Dont immediately think that a Mac will solve your problems!

I have been using a 4gb MacBook Pro with the Adobe CS3 Collection for the last 3 months and although I have produced several succesfull videos Premier is very temperamental - I can be editing away for hours and everything is fine and the very next day it will crash every 3-4 minutes and keep this up for the rest of the editing session - it is now at the stage where I manually save everytime I do anything like move a clip or trim audio!

I really like editing with Premier but im considering going with Final Cut Pro one day to see if its similar workflow and no crashing

Eric Addison · June 27th, 2008, 08:09 AM

Quote:

Originally Posted by Jiri Fiala

Craig, Premiere is not the most stable app around, but CS3 is a LOT more stable than PPro 2.

Wow, that seems odd to me. While CS3 has become MUCH more stable through updates, PPro 2 was always rock solid for me. I never worried about it, and it very rarely ever crashed.

One thing I've learned about PPro (and most NLEs) is that it really works best on a dedicated system. I've got a workstation and a laptop that do nothing more then editing (and capturing through OnLocation on the laptop), and I have very few problems. Both were built with editing in mind.

Tripp Woelfel · June 27th, 2008, 09:04 PM

Late to the party, but here's my experience with HDV. It can work, but not always. I run a 6600 Quad core with 4Gb RAM. There is nothing, repeat nothing loaded on it that's not critical to production. CS3, Colorvision, Contour (shuttle), printer driver, QT, Sound Forge and that's about it. All software and rivers are up to date.

HDV will work as long as you don't do much more than cut it. Color correction, multi-camera editing, tricky effects will eventually cause everything to go pear shaped. I did an 11 minute "webisode" in HDV for a race track I shoot for and everything went pretty well. You can see the results here: http://www.vimeo.com/1240445, but it's pretty simple stuff.

I originally cutting the races in HDV but it was crash, crash crash. I was losing a day a week to damage control. Went back to DV and got almost two days back which was good and delivery was SD DVD anyway, so nothing's really lost.

So... I'll cut something short and simple in HDV, but refuse to do anything longer. Can't wait until next month when my friend wants me to shoot his wedding in HD. As for Cineform, I've tried it three different times over the last six months and while it may be a good product, on Vista it's junk. It causes as many problems as it solves and their support team (which I think is one guy) has an average four business day response time with me. YMMV, but I cannot afford to have my business flat on its back that long. Cineform may work very well for some but no one gave me the secret decoder ring and I will not touch Cineform unless they change their SOP big time.

That's my experience, but then you may not want to be me.

Eric Addison · June 28th, 2008, 12:10 AM

I've got to say that my HDV experience has been far less painful. I've cut a couple short films both close to 20 minutes with effects, titles, you name it. I had very few problems - none that I can think of with one. The most annoying thing was just the long load time for the projects. And I'm working with native HDV in PPro - no Cineform.

Ben Winter · June 28th, 2008, 09:44 AM

Ppro 3 crashed ALL the time for me. Then I changed over to x64; aside from working out a few kinks with Cineform (they were very helpful) Ppro hardly ever crashes anymore and the performance increase is huge. I also get to use the entirety of my 4GB of RAM, which is definitely crucial in longer projects.

Tripp Woelfel · June 28th, 2008, 10:25 AM

Quote:

Originally Posted by Ben Winter

... Then I changed over to x64...

Tempting thought based on your and others' opinions but I have fundamental problems moving to an environment that is unsupported by an application software vendor.

What I wish would happen is that Adobe would simply make CS3 work on Vista. I do get better results when editing HDV on my XP laptop. Those who recommend "upgrading" from Vista to XP may have cracked the secret code.

Eric Addison · June 28th, 2008, 03:30 PM

I have PPro CS3 working on both an XP workstation and a laptop running Vista. It runs both great in both systems, however the laptop with Vista is pretty much dedicated to editing and production (using OnLocation, AE, Photoshop, etc.) so that might be why it works so well there.

Tripp Woelfel · June 28th, 2008, 08:03 PM

Eric... My desktop Vista machine is dedicated and has problems. My XP laptop has everything on it plus a dirty sock and runs like a deer. Go figure.

Sometimes it just sucks being me.

Bart Walczak · June 30th, 2008, 03:24 AM

One thing about PPro 2 is that it has never ever crashed on me without first saving the project and thus numerous hours of work. It was very stable anyway.

When CS3 crashes, it hardly ever saves your work, usually just immediately closes. Not nice. Much more stable with 3.2.0 update, but still is not as good as old PPro 2.

Plus the fact that so many effects from PPro 2 are left out of CS3 is a shame. This actually makes some of my projects not workable in CS3.

Chris Coulson · June 30th, 2008, 04:16 AM

I do a lot of troubleshooting of video systems for a living, and I have to say, that 99% of all "it's always crashing" faults are hardware related.

Usually either overclocking or a bad RAM stick.

Here's a couple of really easy things you can do right now.

Step1.
STOP OVERCLOCKING! :-) see if it makes a difference. Overclocking is great for gamers, but you're a serious professional - it's just not worth the hassle for a (maybe) 10% improvement.

Step2.
Take out half your ram, so it's only running on 2gb. See if it makes a difference. If there's no difference, then put it back in, and take out the other half. If it makes a difference, then you know it's a bad bit of ram you have.

Not enough memory doesn't crash healthy computers, it just slows them down. You can run windows in 256mb RAM, but it's just really slow, it doesn't crash.

now finally, say sorry to Premiere for your thread title. :-)

good luck!

K.C. Luke · June 30th, 2008, 05:22 AM

I have been using Premiere since 4.2 and today CS3 or CS4 is coming soon. Hardware is the may problem with video editing. SD or HDV is based on hardware setup. For the past, I used to setup my own PC. Now I switch to DELL. So far so good in production studio CS3.

Manuel Lopez · June 30th, 2008, 05:41 AM

Quote:

Cache for Premiere is on the C drive. Files are captured on the E drive, both audio and video.

Why Premiere cache files on C drive?. Those are video files, should be on the E drive.

Kevin Janisch · July 1st, 2008, 04:46 PM

Try Vegas before going to Mac. Longtime Premiere User, CS3 was much worse than CS2 for me, and slower as well. Vegas performance is stellar although I've had problems with 24f footage from XHA1, which I used intermediate files for DV performance with HDV and then swap the HDV files in for render (Gearshift) with "Great Success". Try the free Vegas trial.

June 28th, 2008, 09:44 AM	#22
Ben Winter Trustee Join Date: Jun 2005 Location: Hollywood, CA Posts: 1,675 Images: 1	Ppro 3 crashed ALL the time for me. Then I changed over to x64; aside from working out a few kinks with Cineform (they were very helpful) Ppro hardly ever crashes anymore and the performance increase is huge. I also get to use the entirety of my 4GB of RAM, which is definitely crucial in longer projects. __________________ BenWinter.com

June 30th, 2008, 05:22 AM	#28
K.C. Luke Regular Crew Join Date: Jul 2007 Location: Singapore Posts: 173	I have been using Premiere since 4.2 and today CS3 or CS4 is coming soon. Hardware is the may problem with video editing. SD or HDV is based on hardware setup. For the past, I used to setup my own PC. Now I switch to DELL. So far so good in production studio CS3. __________________ Edit on Adobe Creative Suite Production Premium CS5 Mac 64BIT

June 27th, 2008, 03:07 AM	#17
Jiri Fiala Major Player Join Date: Feb 2007 Location: Brno Czech Republic Posts: 453	Craig, Premiere is not the most stable app around, but CS3 is a LOT more stable than PPro 2. I was pulling my hair last year when I got a gig that required cutting 7 minutes from last day musical festival, and PPro 2 crashed like 5 times an hour. I had it fixed by increasing CPU fan speed in my computer. Isolating your edit bay from internet (and thus avoiding system-invasive apps like antiviruses and firewalls) is also good idea. Overclocking may work for gaming, but I recommend to stay away from it when working with Adobe apps. They are VERY picky about software and hardware stability.

June 27th, 2008, 07:02 AM	#18
Steve Young Regular Crew Join Date: Apr 2007 Location: Maidstone UK Posts: 37	Dont immediately think that a Mac will solve your problems! I have been using a 4gb MacBook Pro with the Adobe CS3 Collection for the last 3 months and although I have produced several succesfull videos Premier is very temperamental - I can be editing away for hours and everything is fine and the very next day it will crash every 3-4 minutes and keep this up for the rest of the editing session - it is now at the stage where I manually save everytime I do anything like move a clip or trim audio! I really like editing with Premier but im considering going with Final Cut Pro one day to see if its similar workflow and no crashing

June 27th, 2008, 09:04 PM	#20
Tripp Woelfel Trustee Join Date: Jan 2008 Location: North Conway, NH Posts: 1,745	Late to the party, but here's my experience with HDV. It can work, but not always. I run a 6600 Quad core with 4Gb RAM. There is nothing, repeat nothing loaded on it that's not critical to production. CS3, Colorvision, Contour (shuttle), printer driver, QT, Sound Forge and that's about it. All software and rivers are up to date. HDV will work as long as you don't do much more than cut it. Color correction, multi-camera editing, tricky effects will eventually cause everything to go pear shaped. I did an 11 minute "webisode" in HDV for a race track I shoot for and everything went pretty well. You can see the results here: http://www.vimeo.com/1240445, but it's pretty simple stuff. I originally cutting the races in HDV but it was crash, crash crash. I was losing a day a week to damage control. Went back to DV and got almost two days back which was good and delivery was SD DVD anyway, so nothing's really lost. So... I'll cut something short and simple in HDV, but refuse to do anything longer. Can't wait until next month when my friend wants me to shoot his wedding in HD. As for Cineform, I've tried it three different times over the last six months and while it may be a good product, on Vista it's junk. It causes as many problems as it solves and their support team (which I think is one guy) has an average four business day response time with me. YMMV, but I cannot afford to have my business flat on its back that long. Cineform may work very well for some but no one gave me the secret decoder ring and I will not touch Cineform unless they change their SOP big time. That's my experience, but then you may not want to be me.

June 28th, 2008, 12:10 AM	#21
Eric Addison Regular Crew Join Date: Apr 2008 Location: San Diego, California Posts: 74	I've got to say that my HDV experience has been far less painful. I've cut a couple short films both close to 20 minutes with effects, titles, you name it. I had very few problems - none that I can think of with one. The most annoying thing was just the long load time for the projects. And I'm working with native HDV in PPro - no Cineform.

June 28th, 2008, 03:30 PM	#24
Eric Addison Regular Crew Join Date: Apr 2008 Location: San Diego, California Posts: 74	I have PPro CS3 working on both an XP workstation and a laptop running Vista. It runs both great in both systems, however the laptop with Vista is pretty much dedicated to editing and production (using OnLocation, AE, Photoshop, etc.) so that might be why it works so well there.

June 28th, 2008, 08:03 PM	#25
Tripp Woelfel Trustee Join Date: Jan 2008 Location: North Conway, NH Posts: 1,745	Eric... My desktop Vista machine is dedicated and has problems. My XP laptop has everything on it plus a dirty sock and runs like a deer. Go figure. Sometimes it just sucks being me.

June 30th, 2008, 03:24 AM	#26
Bart Walczak Major Player Join Date: Apr 2006 Location: Warsaw/Poland Posts: 716	One thing about PPro 2 is that it has never ever crashed on me without first saving the project and thus numerous hours of work. It was very stable anyway. When CS3 crashes, it hardly ever saves your work, usually just immediately closes. Not nice. Much more stable with 3.2.0 update, but still is not as good as old PPro 2. Plus the fact that so many effects from PPro 2 are left out of CS3 is a shame. This actually makes some of my projects not workable in CS3.

June 30th, 2008, 04:16 AM	#27
Chris Coulson Regular Crew Join Date: Feb 2008 Location: Kent, UK Posts: 101	I do a lot of troubleshooting of video systems for a living, and I have to say, that 99% of all "it's always crashing" faults are hardware related. Usually either overclocking or a bad RAM stick. Here's a couple of really easy things you can do right now. Step1. STOP OVERCLOCKING! :-) see if it makes a difference. Overclocking is great for gamers, but you're a serious professional - it's just not worth the hassle for a (maybe) 10% improvement. Step2. Take out half your ram, so it's only running on 2gb. See if it makes a difference. If there's no difference, then put it back in, and take out the other half. If it makes a difference, then you know it's a bad bit of ram you have. Not enough memory doesn't crash healthy computers, it just slows them down. You can run windows in 256mb RAM, but it's just really slow, it doesn't crash. now finally, say sorry to Premiere for your thread title. :-) good luck!

July 1st, 2008, 04:46 PM	#30
Kevin Janisch Major Player Join Date: Jan 2004 Location: Monterey, CA Posts: 406	Try Vegas before going to Mac. Longtime Premiere User, CS3 was much worse than CS2 for me, and slower as well. Vegas performance is stellar although I've had problems with 24f footage from XHA1, which I used intermediate files for DV performance with HDV and then swap the HDV files in for render (Gearshift) with "Great Success". Try the free Vegas trial.