HDV Power Pack/DV Rack- Ultra2 Instal? at DVinfo.net

John Lutz · January 13th, 2008, 01:03 PM

My old PC died with HDV Power Pack/DV Rack and Ultra 2 on it.
I am trying to install them on new PC, (I have the orignal disks with the installation keys),once I install the software it tells me that it has to be authorized by Serious Magic either online or by phone(obviously that can't be done because they were bought by Adobe).
Is there anyway to install them on my new PC?
Thanks for your help
John

Seth Bloombaum · January 13th, 2008, 01:57 PM

John, you have to get on the phone with Adobe customer service. They are honoring activation for SM products, or at least they were the last time I had an activation issue abt. 10 mos. ago.

Bring your patience with you, but it did work out for me.

Of course you'll need your serial numbers, etc.

Eric Campbellino · March 24th, 2008, 03:15 PM

Same exact thing here. Went to install, and when I provided the email address I originally used t register it gave me an activation error. When I called Adobe, they told me they no longer support SM products. I called 3x and same answer. I can't believe this is legal. You pay $300 for a product that they simply 'turn off'. It's one thing to not get support/updates/patches. It's all together another if they decide to kill your ability to reinstall.

Sharyn Ferrick · April 29th, 2008, 07:54 PM

I'm in a similar situation where I had a PC crash, I have the install codes, and the cd for the upgrade to HD 2 but misplaced the CD for the original DV Rack v1. wondered if anyone had a cd around I could use. I thought activation was still possible thru the SoftLock company that made the copy protection software for Serious Magic? is this not the case anymore???? www.softlock.net
Sharyn

Eric Campbellino · April 29th, 2008, 08:25 PM

find a crack for the software... it was not easy, but it did work. i don't lose one split second of sleep over it given this stupid policy.

January 13th, 2008, 01:03 PM	#1
John Lutz New Boot Join Date: Jul 2003 Location: FOUNTAIN HILLS, AZ Posts: 23	HDV Power Pack/DV Rack- Ultra2 Instal? My old PC died with HDV Power Pack/DV Rack and Ultra 2 on it. I am trying to install them on new PC, (I have the orignal disks with the installation keys),once I install the software it tells me that it has to be authorized by Serious Magic either online or by phone(obviously that can't be done because they were bought by Adobe). Is there anyway to install them on my new PC? Thanks for your help John

April 29th, 2008, 07:54 PM	#4
Sharyn Ferrick Regular Crew Join Date: Aug 2006 Location: Sitka Alaska Posts: 128	Does anyone have a DV Rack V1 CD? I'm in a similar situation where I had a PC crash, I have the install codes, and the cd for the upgrade to HD 2 but misplaced the CD for the original DV Rack v1. wondered if anyone had a cd around I could use. I thought activation was still possible thru the SoftLock company that made the copy protection software for Serious Magic? is this not the case anymore???? www.softlock.net Sharyn

April 29th, 2008, 08:25 PM	#5
Eric Campbellino New Boot Join Date: Apr 2006 Location: Tampa, FL Posts: 6	The only solution was to... find a crack for the software... it was not easy, but it did work. i don't lose one split second of sleep over it given this stupid policy.

January 13th, 2008, 01:57 PM	#2
Seth Bloombaum Inner Circle Join Date: Sep 2003 Location: Portland, Oregon Posts: 3,420	John, you have to get on the phone with Adobe customer service. They are honoring activation for SM products, or at least they were the last time I had an activation issue abt. 10 mos. ago. Bring your patience with you, but it did work out for me. Of course you'll need your serial numbers, etc.

March 24th, 2008, 03:15 PM	#3
Eric Campbellino New Boot Join Date: Apr 2006 Location: Tampa, FL Posts: 6	Same exact thing here. Went to install, and when I provided the email address I originally used t register it gave me an activation error. When I called Adobe, they told me they no longer support SM products. I called 3x and same answer. I can't believe this is legal. You pay $300 for a product that they simply 'turn off'. It's one thing to not get support/updates/patches. It's all together another if they decide to kill your ability to reinstall.