Pat Sherman |
August 21st, 2005 02:26 PM |
Quote:
Originally Posted by Ken Hendrickson
Well, I'm deffinately not doing any more business with this guy. I met with the bride today, and apparently she isn't happy with him either. He hasnt returned any of her calls. When I talked with him today, he accused me of discrediting him to Roxanna (the bride) because she hasn't returned his calls. He also told her that he already paid me the deposit, and apparently she paid him the deposit on June 8th, and as of today I still haven't been paid yet which is unacceptable.
And now he all of the sudden wants a referral fee from the other wedding he helped book over 2 months ago.
When I told the bride today that I haven't gotten my money yet from him, she offered to do a charge back on her CC and pay directly which I might end up doing if he doesn't get me the money today. He was supposed to meet me wed, yesterday and today to pay me.
He also doesn't want me to film any more weddings for him. He wants to have his other friend video weddings, and me edit them for him.
The saga continues...
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This is just my own opinion.. Do her wedding for free.. Here's why.. She already hates the DJ and your association with him is not good for you.. Tell her she can do a charge back if she wants, but let her know because of the trouble she is getting with the DJ that no bride needs that type of pressure and problems before her big day. (Good for you, she knows you care about her and her day means something to you as well)
So you basically write this one off as free and she is probably going to be more than thrilled.. If she says she doesn't feel right about not paying you just tell her referrals are more than enough in this case and it's the least you could do for her, for allowing her time to meet with you and discuss the situation at hand.
I find all my business comes from referrals. I say write it off as free for the bride to show your good intentions and well if you are only charging $250 bucks than your not losing out on a normally charged $1500 package.. You'll find in business regardless of the nature you will have to take risks and sometimes they can pay off in more ways the one.
Now a lesson. After this one.. Raise your prices dude.. $250 is way to cheap as everyone has pretty much got across to you. If I were a bride I would be concerned why it's so cheap.
Cut your ties with this DJ and never mention or recommend him again. Friends and family can be great referral/leads for your business as well.. Fire up a website it's usually a good starting point.. but most of all cut your dealings with this DJ. Don't bad mouth him to anyone, don't tear his service down and don't share your troubles with him to others. Just take the high road and be the professional.
In this business professional doesn't mean you use DSR-250 cameras, High Def cameras, $34,000 in audio equipment. Professional means you are open and honest to the B&G about your services and you treat them and their families with the upmost respect and you do the very best you can do.
So go out and sell youself, sell your customer service, sell you and what you can do for them. If you do take this professional approach it's at least worth $500 to you. Be confindent in your shooting techniques and finished products and stand behind them. You will find any successful business regardless of products or services can measure their success from how they interact with their clients and how they generally treat people overall.
This is just my opinion based on my life experiences. Just something to keep in mind.
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