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Phil Bloom posted this as part of a series of frame grabs.
http://dvinfo.net/conf/attachment.ph...8&d=1196638250 In the upper left you can see the vignetting. Maybe it's just my eyes but I also see a slight grey/blue cast on the side of the vignette and that's something I've seen to varying degrees on some of the other exhibits as well as on the camera I checked directly. I'm beginning to think all the cameras exhibit this although apparently not with the same setup and severity. I do wish Sony what say something even it were only, "We see it and we're looking at it." I'm stating the obvious, but the more cameras they send out, the greater costs to them to fix, assuming it's fixable. |
Called the Sony number and reported . I was the fifth person who's called the guy I talked to (Lou). He assured me that the Sony engineers were on this, considered it serious and would fix it. He said it was not on all the cameras.
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Do they ask people to send back the camera or . . . ?
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Hi
The indicated that the will contact me via phone when they have a solution. Chuck |
Thanks Chuck. That's an important bit of info for all of us.
So it seems the best course of action is when you get your camera, check it out, notify Sony, hang tight. BTW did you send them a test clip or frame grab or did they just take your word for it? |
FYI, I saw a faint example of vignetting on the EX1 I had this weekend using the testing procedure recommended here on DVinfo, but haven't seen any sign of it so far in any footage I recorded under normal circumstances. For my purposes I wouldn't call this a significant problem, but I would want to know what Sony's response is going to be if I was planning to buy the camera.
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They had other reports and took my word for it. They did let me know that Sony Japan was working on the issue. I agree with Kevin, just doing some testing I did not even notice it with moving images and various zoom settings. I suppose if I were to sit on the "bad" spot I would pick up on it.
Chuck |
Wow - and here I was all excited to replace my beloved JVC 100... Not yet baby!
All joking aside, is this a worse problem then the SSE on the JVC? I still get the effect every now and again, but I work around it and get as much as I can out of that cool camera. But still, on paper, the EX-1 would appear to be the better camera... But this vingetting would appear (and please correct me if I'm wrong) to be exhibited under almost all types of shooting conditions, thus a much worse problem then the dreaded SSE. Am I wrong about this? john evilgeniusentertainment.com |
For me it is only during the middle range of the zoom and while it is there it is not seen on either my plasma or lcd HDTV. If I can get some time I will post a clip with the zoom in the most noticable position.
Chuck |
John,
the EX1 vignetting issue is seen between 10-25mm focal length at or near open aperture. |
So, it's kinda similar to the SSE problem in that it seems to be previlent on some cameras and that it (generally speaking) only happens unly certain conditions.
Will it always occur (with the cams that have the problem) in that 10-25 mm range? john |
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If it has the problem, this is the focal range it's been seen. Oddly, we have not seen the problem at full wide. |
Doesn't this seem wider than 25mm?
http://dvinfo.net/conf/attachment.ph...8&d=1196638250 Quote:
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My vignette is worst at 10mm.
That shot could easily be 10mm. If you read the earlier postings on this thread, this is all covered. There are also several frame grabs of "typical" vignetting problem (including mine). |
My dealer just wrote me and told me that Sony had "figured out" the vignetting problem, and that he had no further information at this time, but would let me know when he did.
FWIW. |
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Yes, that is true, Phil did say this, but today he metioned he has the vignette issue. He mention this at "another" forum. :)
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Steven, thanks for the clarification. I just wanted to make sure the good folks here didn't start to worry that the vignette problem is even worse than it actually is.
I have an EX-1 on order and, like everyone, I'm hoping Sony can come up with a fix! |
Today, my dealer said that Sony has a fix, but that's all he's heard.
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I was informed via email from my dealer as well that Sony had solved the problem. Timeframe was not given.
Chuck |
Do you know if it is hardware or software ?
I mean, do they have to change the lense ? |
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Paul Joy - what ever happened to your returned camera? The first and original camera with the issue - the mother of all vignetting cameras? It has been two weeks now right? What does Sony say? Has the silver support replacement camera kicked in?
/ola |
I'd say my vignetting is right up there with Paul's.
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Hi Ola, my camera was returned for a refund and I'm still waiting for a replacement as my dealer is waiting for more stock.
regards Paul. |
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Vince |
Just on the ratio of problem EX1 cameras received here, I'll be surprised if they send out many of the current stock.
I hope the fix comes through on the next release of cameras. |
Greg just reported his EX1 #498 dos not have the vignetting problem.
http://dvinfo.net/conf/showpost.php?...87&postcount=8 I wonder if QC are catching these, or they are implementing the fix at the factory and new runs all have it? |
I have #89 and can't get the problem to appear..... yet...... fingers crossed.
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well... I spoke to soon.
it shows up in the top left corner if I look for it against a grey wall. But.... I can't find it on any footage I've shot otherwise. What are you all doing if your affected? Calling Sony? Calling your sales rep? I have yet to find a way to register the camera online... i get the "coming soon" page even from the software install disk link. I'd love to get that "free 8GB card" but no way via that link. |
Sony techs:
1-800-883-6817 Press 252 for direct dept. |
Maybe this should be a sticky so we don't keep asking for it as unfortunately, we may.
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If the cam's video suffers from vignetting, Sony better fix the problem soon. I really wanted this camera to be my pro-sumer HD-zeitgeist.
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EX 1 in AUstralia
My dealer has just told me to pick up my EX 1 tomorrow. Its serial number is 200069. Has anyone else in Australia got there's yet? I wasn't expecting it till February, but it showed up totally unexpected. I'm just worried that this is one of the low serial number cameras with the vignette problem.
What were the full serial number of those with vignette issues? I am hoping that the 2000 means the second batch - but maybe this is just wishful thinking. Bob or Serena any news on yours? |
Shipping delay due to QC
I just got this email from my dealer
"Hi Craig, The cameras are currently being held in New Jersey for additional quality control before they ship. Some guy in the UK claimed that there was a vignetting problem with the camera so Sony put a hold on shipment until they recheck each camera. I will keep you posted as I hear more news." |
Hmmm..
Based on the sheer number here of cameras with the vignetting as opposed to cameras that are not affected, this process will for sure slow down deliveries. . |
Canadian Bound EX1's "OK"
Hey Guys, I just picked up my camera yesterday (Vancouver) and have no problems with Vignetting (#376). When I called my dealer and spoke to him about potential vignetting issues he said:
"I received an email from Sony that says all the Canadian EX1s have been "QFD" so you shouldn't have a problem with Vignetting" |
Guys,
Can you give me the full serial number of your cameras? Mine is 200069 - which I pick up tomorow. Was just wondering if all cameras started with 2000 - or if there are a new batch that have different SN's that were manufactured later - hopefully without the vignette problem! |
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