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-   -   Panasonic purchase. (https://www.dvinfo.net/forum/panasonic-hc-series-camcorders/537324-panasonic-purchase.html)

Syd Hutchinson March 1st, 2020 05:40 PM
Panasonic purchase.
 
Just a quick word of advice to anyone who is not aware. I was searching the internet for the best price on an HC-X1E and I stumbled on a Panasonic workshop in the UK that sells "used" camcorders. I contacted them and they told me all equipment they sell will be less than 28 days old and may be a customer return or a minor repair while new, but everything has a full 1 year Panasonic warranty. I bought the cam from them for £1,000 below the list price. It arrived in the original packaging with all accessories, and the cam looks brand new. Not even a scratch on the tripod mount.

Thought I would share this as it is probably not the first place buyers would check.

Paul R Johnson March 2nd, 2020 05:59 AM
Re: Panasonic purchase.
 
Who are they?

Syd Hutchinson March 2nd, 2020 10:51 AM
Re: Panasonic purchase.
 
The invoice states PANASONIC OFFICIAL EBAY STORE. The address is Hollinwood Works, Manchester Rd, Oldham OL9 7AA. I would imagine it is a separate company but all their communications are printed with the Panasonic logo. I think they are also the Panasonic workshop for the UK.

Paul R Johnson March 2nd, 2020 04:00 PM
Re: Panasonic purchase.
 
I think that’s servicecare. They’re a Panasonic authorised service agent who take returns from big online firms and sell them as cut price items.

Anthony McErlean March 12th, 2020 02:47 AM
Re: Panasonic purchase.
 
Hi, thanks for that info, can you provide a link?

Paul R Johnson March 12th, 2020 03:07 AM
Re: Panasonic purchase.
 
I thought NI had Google?

add co.uk to servicecare and up they come ..................

Syd Hutchinson March 12th, 2020 03:55 AM
Re: Panasonic purchase.
 
When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.

Anthony McErlean March 12th, 2020 04:18 AM
Re: Panasonic purchase.
 
Quote:
Originally Posted by Paul R Johnson (Post 1958051)
I thought NI had Google?

add co.uk to servicecare and up they come ..................
You thought right.

Anthony McErlean March 12th, 2020 04:19 AM
Re: Panasonic purchase.
 
Quote:
Originally Posted by Syd Hutchinson (Post 1958052)
When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.
Thank you Syd.

Paul R Johnson March 12th, 2020 06:44 AM
Re: Panasonic purchase.
 
They are NOT owned by Panasonic. Their full title is
SERVICECARE SUPPORT SERVICES LIMITED
Company number 03024924

Their full accounts are available.
https://beta.companieshouse.gov.uk/c...pdf&download=0

Syd - Why do you think they're owned by Panasonic - as far as I can see they're just an authorised agent like many others.

The above info is easy to find.


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