Scopebox 3 not working with HPX250
 

Trying to get Scopebox to work with my new HPX250 but it refuses to show the output of the camera.
I know I have everything set correctly on the camcorder because I also have Adobe OnLocation and when I launch that app I immediately see the picture displayed in OnLocations camera window.
(HPX250 is set for DVCProHD output)
Any help or suggestions would be appreciated

Re: Scopebox 3 not working with HPX250
 

Do you see the HPX listed when you go to add a source? What happens when you add it - a black window, or a spinning wheel? Which frame setting is the HPX in?

If you want to reach us directly, you can shoot an email to support@divergentmedia.com.

Re: Scopebox 3 not working with HPX250
 

Yes, the HPX250 shows up in the source list.
When the HPX250 is added the application will try to connect with a spinning wheel in the source window, the source window remains black. A force quit is required or the application will crash to the desktop.
The HPX250 is set for DVCProHD 60 - NOT using any of the n settings as I know that firewire out is not supported in the n modes.

The HPX250 works correctly in Adobe OnLocation as well as HD Monitor Pro.
I would like to use Scopebox, but can not at this point.

Thanks for your help

Re: Scopebox 3 not working with HPX250
 

Thanks - I got your email, and will respond on that side (so that we don't have two parallel conversations going). I'll update this thread once we've sorted out what's going on.

-Colin