Follow up: New version is synching sound pretty well.

Total Noob Here...
 

Sorry to dumb down this conversation but I'm really new to my 5D Mark II and video editing but I'm trying to edit some sample clips in Adobe CS4 Premiere, using converted .MOV (straight from camera) that I convert using the trial version of CineForm Neoscene.

None of my conversions have audio...should they? What am I doing wrong? I am just trying to get some simple clips into Premiere so I can start to play with it and learn it...read that NeoScene is good for this. I'm on a PC, Windows 7 32bit.

Yes it should. 5D conversions do work with audio. So contact support immediately, and hopely they can get back to you before the end of Friday as this will be a very busy weekend for us (CineForm has two teams in the 48Hour Film Project this weekend.)

Submit a ticket : Support Center

If going to be something simple.

Thanks David, I submitted a ticket.

EDIT: I figured out the issue, I didn't have QT installed. Dur. Noobie told ya! I'm closing the ticket.

I haven't checked in here in a few weeks so I was happy to pop by tonight and see that this issue has supposedly and finally been resolved.

I reported this problem something like 4 months ago, but got the typical dismissal.

http://www.dvinfo.net/conf/cineform-...-5d-mk-ii.html

I uploaded some huge sample clips to Cineform support, with no resolution.

Seriously, the "conforming" audio thing has created way more headaches for me than anything. Even if the audio synch issue is now fixed, this default behavior still adds another time consuming step to my workflow. Isn't NeoScene supposed to make my life easier? I realize it's probably a huge benefit for other users, but not me. It has basically screwed up my workflow on every project I've worked on for nearly a half year. I really am having great difficulty understanding why a simple checkbox can't be included which would simply DISABLE this feature. I am not asking for ADDITIONAL functionality, I am asking for the option to disable EXISTING functionality. By the way, this is functionality that I never requested, it was added AFTER I purchased the product.

Reporting a problem here on DVinfo provides an opportunity for general discussion but doesn't generate a Trouble Ticket at Cineform. Please re-contact Cineform support; sometimes they do seem to get too busy and drop the ball but a reminder usually resolves that.