DV Info Net

DV Info Net (https://www.dvinfo.net/forum/)
-   CineForm Software Showcase (https://www.dvinfo.net/forum/cineform-software-showcase/)
-   -   CineForm Discontinuing Aspect HD after 5 years.... (https://www.dvinfo.net/forum/cineform-software-showcase/139515-cineform-discontinuing-aspect-hd-after-5-years.html)

Tim Bickford December 27th, 2008 11:11 AM

I would like to make the upgrade. What is the drop dead date for me to make the upgrade for $199?

Thanks

David Newman December 27th, 2008 11:15 AM

When Prospect HD v4 is released, the Aspect HD deal price goes away. You have about 5 weeks.

David Taylor December 29th, 2008 09:59 AM

Minor clarification to David's post. You'll still be able to upgrade from Aspect HD to Prospect HD well into the future. But when our support for CS4 is available (around late Jan), the upgrade price will move from $199 to $249. So the $50 savings goes away, not your ability to upgrade later.

Jose Ortiz December 30th, 2008 12:59 PM

David
I remember that you mention early that the PHD Cs4 also will include some other new features like the intensity card monitoring. Is the HD link m2t file convertion support of Orginal timecode expected to work on this CS4 version.

David Taylor December 30th, 2008 04:27 PM

Quote:

Originally Posted by Jose Ortiz (Post 986163)
David
I remember that you mention early that the PHD Cs4 also will include some other new features like the intensity card monitoring. Is the HD link m2t file convertion support of Orginal timecode expected to work on this CS4 version.

Jose,

Blackmagic timeline monitoring will occur after the initial upgrade to CS4. The CS4 upgrade should happen around the end of January, and it'll be later in 1Q before we have Blackmagic monitoring completed. But of course all PHD v4 customers will get the Blackmagic update (and subsequent updates) at no additional charge.

Jose Ortiz December 30th, 2008 07:01 PM

Quote:

Originally Posted by David Taylor (Post 986290)
Jose,

Blackmagic timeline monitoring will occur after the initial upgrade to CS4. The CS4 upgrade should happen around the end of January, and it'll be later in 1Q before we have Blackmagic monitoring completed. But of course all PHD v4 customers will get the Blackmagic update (and subsequent updates) at no additional charge.

Thanks David

Marty Hudzik January 7th, 2009 03:39 PM

OK. I am ready to do the upgrade to Prospect from Aspect.....like....now! I went to the website and see references made to updrading from Aspect for $199 but no link to actually perform this transaction. Is there a place to do this myself or do I have to call and do this over the phone?

Thanks in advance. I need this for a trip this weekend so hopefully a quick turn-around is in order.

David Taylor January 7th, 2009 03:51 PM

Marty, our hosted ecommerce provider has some restrictions on our ecommerce nav. If you click on View when you've selected PHD for purchase the upgrade options become visible. Or, click on the following link: Prospect HD v3 (Windows Download)

Marty Hudzik January 7th, 2009 07:53 PM

thank you David. That worked. I received an email asking me to submit my existing Aspect HD serial number. I replied to that email but I am wondering how long until I recieve my Prospect serial number.

Also, I have several dozen existing Premiere Pro projects in Aspect HD. Should these open okay after I upgrade? I assume they will but was hoping for a little re-assurance. Mind you, I am technically done with them but you never know when a client is going to request a change.

Thanks a million.

David Newman January 7th, 2009 07:55 PM

Quote:

Originally Posted by Marty Hudzik (Post 990941)
thank you David. That worked. I received an email asking me to submit my existing Aspect HD serial number. I replied to that email but I am wondering how long until I recieve my Prospect serial number.

Also, I have several dozen existing Premiere Pro projects in Aspect HD. Should these open okay after I upgrade? I assume they will but was hoping for a little re-assurance. Mind you, I am technically done with them but you never know when a client is going to request a change.

Thanks a million.

Aspect HD projects will load fine in Prospect HD.

Marty Hudzik January 7th, 2009 08:08 PM

Thanks David. With regards to my other question.....I submitted my aspect serial number via email, is this automated or does a customer service rep have to get my email, verify it, then dispatch a new serial number? I am going to be travelling after tomorrow for some time and I am concerned that the trial is going to expire soon, so I am counting on a quick turnaround, as I have always had with Aspect upgrades.

Thanks.

David Taylor January 7th, 2009 08:32 PM

Marty please check your email.

Marty Hudzik January 7th, 2009 08:36 PM

Please check your email too! Thanks! Can't wait to color correct in 10bit!

Adam Gold January 13th, 2009 11:51 PM

So when we upgrade to Propect, can we still use Aspect on a different PC? And when Prospect for CS4 comes out, will it work with CS3 if we don't upgrade Premiere right away?

David Taylor January 13th, 2009 11:54 PM

When you upgrade to PHD your AHD s/n is disabled. But if you don't uninstall AHD on your existing machine then you're fine. But you'll need to install PHD on a different machine.

Yes, PHD v4 will work with both CS3 and CS4.


All times are GMT -6. The time now is 11:00 AM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2025 The Digital Video Information Network