Not able to capture AVIs with build 167
 

I just downloaded and installed the latest release of NEO HDV (released last week) and I am unable to capture AVI files from either the HV20 or XH-A1. I have tried to repair the registries and also uninstalled and reinstalled the software with no luck so far. After I start to play a clip in Connect HD and hit "start" to capture, the tape stops and I get a series of error statements in the log, starting with:

Error CreateAnd ADDFILter (CLSID....)(0x80040154-Class not registered) in (RTCaptureConvert.cpp at 749)

I can capture m2t files but not AVIs, and the only thing that has changed with my PC is the upgrade of NEO. Anyone else encountered this issue?

Pat

Try reinstalling it...

"I have tried to repair the registries and also uninstalled and reinstalled the software with no luck so far."

:)

Pat

Keep trying, I had to reinstall Aspect HD 4 times once before it worked properly...

Just tried it with my HV20... works fine...

from the error I think it means the process of registering didn't work when you loaded the software....

I'd just do a standard un install and make sure your firewall/virus checker is
off and try to load it again...

I have the same problem with 167 new version.
HD Link capture is not working with my HV20 cam.

OK, I can see the issue, there is a missing registry setup for some systems on install.

Unzip attachment and double click on the UseMpeg.reg file. Restart HDLink.

A version for NEO users.

David, As my load is working with my HV20, is there any benefit for me to run the setup you are describing, or should I leave good alone?

You should see no difference, yet he registry setting attached does correct a small installation error. We have update 167 to 167a with the installer patch -- download this as it is much smaller. Patch rating: Harmless to potentially benefincial.

Hey David, thanks for the fix!

Pat