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The First Casualty...
Well, it's sad but true. My beloved A1 is sick. It is currently convalescing at Canon Canada. After suffering a "hot pixel" (thank goodness it wasn't the dreaded 'dead pixel' or the far worse 'zombie' pixel), my camera is slated for a 15 business day stay at the infirmary, and will hopefully return home in good health.
Why does it always happen when they are so young? |
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Sorry to hear about your problems Metthew, todays production line is hurry up and human control along that line is more or less absent I think! |
UPDATE:
Canon's Service: Pros:Camera is back from Canon (Quickly) Cons: They couldn't find the problem and nothing has been done. They say it is an optical thing (like dust or glare). I find this kind of laughable. I know dust when I see it, and this isn't dust. Dust shouldn't show up in total darkness as a bright white dot. unless I am wrong. Ideas? |
There have been some cases where a piece of dust has glowed white on people's cameras.
Even in total darkness... but that was radioactive dust...do you have any of that where you live? |
Ha ha ha ha... come to think of it, I am posting from Chernobyl
Here is a clip, let's hear what you all think? (unflipped from M2) The dust is there in total black as well... will find some proof. However, it's gone now I and I can't get it to come back... www.notomatofilms.com/deadpixel.wmv |
Holy crap, that's tiny. How do you notice something like that?
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Even though it's tiny, if it was my camera, I would definitely want it fixed.
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From the clip, it looks like you're using a 35mm adapter and have the gain turned on.
Can you post a short clip or screenshot with gain at -3 and the lens with no elements in front it? |
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Phillip, you have hit my problem
I can;t get the pixel to come back. I was indeed using a redrock and gain was turned on, but Neither had anything to do with it (gain might have but it wont come back) if you feel like a longer download, look at this www.notomatofilms.com/Deadpixelexamined.wmv The pixel is much more noticble on an HDTV, as the 1080 lines are downsampled to 720, and therefore, the pixel doubles in area. Canon said it was optical, but I don't buy that. Watch the longer vid for confirmation. |
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If you can't get the pixel to show up anymore, then this may have happened: 1. Canon guy can't see stuck pixel (for whatever reason). 2. Canon guy runs the service menu's pixel mapping program just in case. 3. Pixel mapping fixes the stuck pixel. 4. Canon guy sends it back without even knowing a problem was fixed. I'm sure weirder things have happened... |
In the sheet that came back with my camera, it said they "checked, cleaned and lubricated" whatever the might mean.
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Matt -
Formally, hot pixels visible at gain higher than 0dB are not considered a defect. If you can not see that problem at 0dB or -3dB then it's OK. If you can not see hot spots at 6dB or higher gain, that's even better. I had similar problem with some of my previous cams, but only with 12dB or higher gain. At 0 or +6dB hot pixels were invisible. This phenomenon could also be induced thermally e.g. in hot room, on the beach etc. All DSLR cameras, for example, suffer the same way. At ISO 100, 200 or 400, images are clean, but with 800 or 1600 you will notice some hot pixels under close inspection in Photoshop. They may be more or less visible depending on which component is affected (R, G or B). |
That was very small
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indeed it looks small, but it jsut hit me so hard on a 42" HDTV right smack in the middle of the frame.
It wasn't very hot out, but it was a little humid... think that might have soemthing to do with it? We were using gain, as well, but although it appeared around 6db of gain, it didnt vanish at 0 until we restarted the camera. |
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