Can't Import video in HD
 

OK, so I recently got the Canon XH-A1s. For some reason whenever I try to import whatever video I shot with it, the only way I can even get it to import is if I down convert the video into 480 standard definition instead of 1080 HD. when I get to the capture screen I can see that it connects to my camera because the tape can play, rewind, fast forward...etc. The only problem is that the screen is black and I get an error message every time I try to import. Now as far as I'm aware all the settings on my camera are set up for HD and not SD, but the only way I get any response is when down convert is on. Really hope someone can help me figure out a way to import my video into 1080 instead of just being able to get 480.

I have tried this on both Premiere Pro CC and Final Cut X.

Re: Can't Import video in HD
 

[insert sound of clearing out cobwebs] I think we all went through this. Turn Downconvert off then connect the firewire.

Re: Can't Import video in HD
 

Hi Eric,

I also have an XH-A1S. Follow the instructions on page 88 of the manual.

If you want to capture HDV material to your computer, set PLAYBACK STD to HDV
and set HD DOWN-CONV to off.

These are both under the SIGNAL SETUP menu.

This works for me on a PC. Premiere and Final Cut users will have to help with any software issues/settings you may have on your Mac. I'm running Avid on a PC.

Hope this helps.

Roger

Re: Can't Import video in HD
 

OK, a little more additional details. when trying to export I do have Playback STD on HDV (not Auto or DV) I have Comp. Out on 1080i/480i instead of just 480i and HD Down Conversion is off. With my camera settings like this I get a black screen when I try to capture the footage and when I esc I just get a message saying unknown recorder error.

I have been able to capture video, but only when the Down Conversion is ON.

Hopefully this is a little more helpful

Re: Can't Import video in HD
 

I assume you are speaking to capture via FireWire (IEEE1394) of a tape shot in HDV format from the XH-A1 to either Premiere or FCP on an Apple MAC? (I use Edius Pro on Windows - cannot speak to FCP specifics or PP.)

As staed above, there are the two settings on the XH-A1 that have to be specifically set to export HDV, but it souinds like that is already met. Note that any camcorder settings should be made BEFORE connecting the camcorder to the computer, otherwise they might not take effect.

Some NLE/Capture program require configuration for the input signal type. If they are set to expect a SD signal and receive a HDV signal they will not capture.

Re: Can't Import video in HD
 

Yes. It's mandatory to connect the firewire cable AFTER you set the settings in the camera. I don't know how FCP X handles tape. iMovie is typically more robust and may help you narrow down if it's the capture software or possibly something wrong with the camera (since it is new to you). If it's software, the FCP X community is a better place for help.

Re: Can't Import video in HD
 

OK thanks, I just wanted to check to make sure that I wasn't missing a setting on my camera. Hopefully I can figure out why my computer isn't capturing in HD.

Re: Can't Import video in HD
 

Have your tried re-setting the camera?

Re: Can't Import video in HD
 

I am not trying to necro this thread but am wondering if you've had any luck. I recently dusted off my A1 for a wedding shoot after it sat unused for several years. Well I am now in your shoes and can't seem to get any recent OS to recognize my A1.

I've been trying to get it to read on one of those HP media center PCs running Windows 7 with no luck. I've set the camera in VCR mode to HDV and no downconvert and still no dice. I've verified that my GL2 is recognized without a problem so I don't suspect it's a windows7 issue.

Here's an oddity that I notice though... When the camera is on and in VCR mode the LCD shows CH[1/2] in the upper left corner and HDV along the top center area. As soon as I plug the firewire into the computer the CH[1/2] starts blinking off and on in opposition to "HDV/DV IN" in the mid-right side.

I've tried various 4-to-6 pin cables but as stated above I am using the same cables on a GL2 and having no problems... if only the GL2 could pull HDV.

Any ideas? Should I start a separate thread perhaps?

Thanks,
KK

Re: Can't Import video in HD
 

On some system, if using Win 7, you may need to revert to the legacy firewire (IEEE1394) driver for some capture software to work.

The HDV IN message may indicate that the camcorder is seeing an incoming signal from the PC rather than looking to output a signal to the PC.

Does the camcorder show up in the Device Manager?

Re: Can't Import video in HD
 

I tried both with the system detected firewire driver (this is an add-in card) and then also tried with the legacy driver setup. I did a clean reboot after switching to legacy. In neither case does the system recognize the camera. I don't hear the standard Windows sound that I hear when connecting other devices nor does the camera show up in the DM.

For the sake of sanity I also tried this on the lates version of Ubuntu Studio using dvgrab and Kino but again they don't see the camera at all but have no problem with the GL2. I'm thinking of dusting off an old XP machine as I'm running out of options at this point.

-----

Addendum... I was looking through the menu while connected to the PC in VCR mode and notice that some of the options in the various menus also have settings that blink in and out of usefulness so long as I keep the camera connected to the PC. As soon as I disconnect the firewire cable, they act as expected. Really odd.
I will say that I seem to remember this camera always being very touchy when it was in heavy use. Also based on one of the the prior posts I went ahead and reset my camera and again endured that it was set to HDV and no down conversion and then reconnected to the PC after a camera power cycle and still no dice.

This camera really doesn't have many hours on it but I'm wondering if I might just have a defective firewire port on the camera at this point.

Re: Can't Import video in HD
 

If you are able to export SD from the camera through the firewire like you said in your first post, then I would suspect something other than the firewire port.

My A1 is in the shop right now getting the firewire port replaced for the second time. I've had the camera five years. The 4 pin port is fragile and easily damaged. My A1S has the six pin port which is much more robust. Also, I don't trust that claim of firewire ports being "hot-swappable" and always power down both devices before plugging or unplugging.

It took me a while to get my Windows 7 machine to load the right drivers for my A1 and my A1S. Now it correctly recognizes whichever camera is plugged in under device driver. What does device driver show when you are able to import the SD footage? Does it show Canon XH-A1 or A1S, or something else?

One final thought, is your PC connected to the internet so that Windows can download the proper driver when you plug in the camera?

Re: Can't Import video in HD
 

I pulled SD from my GL2, not the A1. I have also tried a non Windows OS. I'm going to throw a FW card into a winXP machine just to see if I get lucky but I'm really starting to think this is the port on the camera. I'm now curious... if I find a $99 used miniDV camera on eBay or something that shoots HDV, could I use it as a playback/capture deck? Are there any caveats to that line of thinking -- like does the A1 do something special in it's writing method that another HDV miniDV camera wont handle for capture purposes?

Re: Can't Import video in HD
 

Hi Kevin,

If your HDV recordings are all 1080i, then you should be ok using other HDV cameras for playback. However, when getting into the 30p and 24p HDV modes, some cameras are incompatible with others, since each manufacturer has their own "scheme" for recording progressive.

I see a lot of the Canon HV20/30/40 units on Ebay for a couple hundred bucks. I have an HV20 and it's been a real workhorse for years and plays tapes from my Sony HDV.

Re: Can't Import video in HD
 

Which chip set does the firewire card have? Some were probloematic.
The TI chip sets were generally the most trouble free.

I've also used HV20 and HV40 to play noth with XHA1 SD and HDV recordings.

Can you capture SD recordings from the XHA1?

What capture software are you using?

Re: Can't Import video in HD
 

"VIA 1394 OHCI Compliant Host Controller" is what comes up when I let Windows 7 automatically select a driver.

I will have to test that. I'll grab and older SD tape at lunch but my gut says no since if I put the camera in SD mode the OS still doesn't "see" the camera. The odd blinking stuff in the camera menus still make me thing there's a short or something in the camera's port.


I've tried a variety (Vegas, Premiere, winDV, Kino in linux), but the computer itself has never detected the camera so the capture software hasn't either.

Re: Can't Import video in HD
 

If the OS on multiple computers doesn't see the camera at all, then it likely is the firewire port. (You did try different cables didn't you?) Don't know how much it is for repairs on the A1S with the six pin port, but my experience getting the A1 firewire port replaced has been around $300 in the past.

Re: Can't Import video in HD
 

Yeah... multiple cables tried and verified working with my GL2 in both OS's. So maybe attempting XP isn't worth the effort. Where does one even get the port repaired in this day and age?

Re: Can't Import video in HD
 

FWIW: A number of years ago VIA chipsets were reproted as problematic for some people. If it is an older firewire card that might be an issue.

One way to test the port is to try a SD transfer from XHA1 to your GL2, and then back. That at least confirms the port does or doesn't work for SD.

Have you confirmed that the capture programs are configure to capture HDV - that may require a different capture preset. It depends on the specifics of the software you are using?

Can you try the XHA1 with a different computer? And do try with a SD tape and SD transfer settings.

Firewire ports can be sensitive to surges that may happen when initialy connected if both systems are running, and incresingly so if not on the same power strip. It usually best to connect while both are power off.

Re: Can't Import video in HD
 

Tried today on a different machine running XP with an "OHCI Compliant" firewire port (on a Soundblaster Audigy 2 PCI card). Same exact results. I tried the SD test simply by removing the tape and setting VCR mode to SD and the PC still doesn't recognize the camera and OSD still does the weird blinking thing once the cable is connected.

I'm running out of time. Driving two hours asap to get this tape pulled then looking to sell this camera. I doubt anyone will want it since it's essentially useless other than as a direct output device via the SD/HD cables.

This is a real bummer!

Re: Can't Import video in HD
 

Locate the free software called "HDV SPLIT" Edit to add: http://www.videohelp.com/tools/HDVSplit

Connect the Firewire.

Turn on the camera in VCR mode.

Run HDV Split

See if it detects your camera.

Fill the box with what you want to name the capture/pick the destination folder.

Hit record.

For a long time I was forced to use HDV Split to capture HDV. Recently with Win 7 pro x64, I've been able to capture directly with Vegas. I think it was a firewire driver issue as others have mentioned.

I'll try to keep checking this thread today.


Jeremiah

Re: Can't Import video in HD
 

I really don't think installing a piece of software that was last updated in 2007 is going to get me by the fact that the machine isn't recognizing when my A1 is connected. I have confirmed on three different machines and three different operating systems that my older GL2 can be detected but the A1 can't. So unless the driver issue would be specific to the A1, it's not a firewire or cabling issue.

Re: Can't Import video in HD
 

Well, I had a similar problem when I first got my XH-A1. If I put a DV tape that I had recorded with my GL1 into the XH-A1, the computer would recognize it with no problems and it would capture with no problems. (as soon as I hit play and the XH-A1 switched to DV16:9 when it detected the DV tape).

If I tried HDV footage, I couldn't capture it. HDVSplit allowed me to capture the HDV footage. Even though I can capture HDV with Vegas with no problems now, I still use HDVSplit because it has never caused any dropped frames.

Doesn't cost you anything to try. Shrug.

Re: Can't Import video in HD
 

Plus, you don't have to install the software, it just runs.

Re: Can't Import video in HD
 

I use it too. Probably the reason the software hasn't been updated since 2007 is because the programmer got it right the first time. It would be a good idea to at least try the free program before sending the camera to have the firewire port serviced.

Re: Can't Import video in HD
 

Just for closure I've sent my A1 to Canon and verified in my own mind so far that it was a busted port on the camera... I drove a couple hours to my partners house and pulled the tape without incident on her A1 in Windows 7.

Re: Can't Import video in HD
 

Final note... CanonUSA confirmed the port dead and $384 later sent it back repaired and my Win7 machine recognized it straight away.

Anyone wanna buy a used A1?

:)