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-   Canon XF Series 4K and HD Camcorders (https://www.dvinfo.net/forum/canon-xf-series-4k-hd-camcorders/)
-   -   Warning about firmware 1.0.3.1. (https://www.dvinfo.net/forum/canon-xf-series-4k-hd-camcorders/537465-warning-about-firmware-1-0-3-1-a.html)

Bob Safay June 4th, 2020 04:47 PM

Warning about firmware 1.0.3.1.
 
For Canon XF705 owners. Please, DO NOT UPDATE to 1.0.3.1. The Firmware update may be corrupt. I just did the latest update an my XF705 camcorder and now it is completely locked up. It will not even turn off without removing the battery. I have owned the XF300 for 7 years, and the XF705 for over a year so I know how to do an update. After the update was completed It said UPDATE SUCCESFUL. As soon as it was completed I went in and checked the new settings and that is when it locked up. Nothing on the LCD or EV. Nothing, I couldn't even shut it off, I had to take the battery out to shut it down. I called Canon Service Center and the tech said the engineer told him this was not the first call they have received. Canon is going to pull the update link down until they can figure it out. I urge you NOT to do the update at this time. I have to send the Camcorder into Canon for repair. Bob

Bob Safay June 11th, 2020 04:00 PM

Re: Warning about firmware 1.0.3.1.
 
Canon has pulled the latest update for the XF705 off of their webpage. Update 1.0.3.1 is no longer there. Has anyone else had a problem with the update?

Joachim Claus June 21st, 2020 08:02 AM

Re: Warning about firmware 1.0.3.1.
 
A new version is now available, version 1.0.4.1, which corrected the problem.
Joachim

Anthony McErlean August 7th, 2020 09:00 AM

Re: Warning about firmware 1.0.3.1.
 
Quote:

Originally Posted by Bob Safay (Post 1959798)
Canon has pulled the latest update for the XF705 off of their webpage. Update 1.0.3.1 is no longer there. Has anyone else had a problem with the update?

So how did you fair out with the Camera Bob after the firmware 1.0.3.1?
Did Canon cover the cost of the repair?

Thanks.

Bob Safay August 9th, 2020 04:43 AM

Re: Warning about firmware 1.0.3.1.
 
Yes, it took about 3 weeks but Canon admitted it was their fault and they fixed it for free and updated it to version 1.0.4.1. I spent some time checking all the updates to make sure everything worked. Apparently there were quite a few camcorders that ended up freezing up after they tried to do the update. I still think the Canon XF705 is a fantastic camcorder. Bob

Anthony McErlean August 9th, 2020 07:06 AM

Re: Warning about firmware 1.0.3.1.
 
Quote:

Originally Posted by Bob Safay (Post 1960523)
I still think the Canon XF705 is a fantastic camcorder. Bob

Thanks Bob, glad to hear you got sorted, I was looking at it too or the Sony Z280.

Thank you.

Bob Safay August 11th, 2020 04:19 PM

Re: Warning about firmware 1.0.3.1.
 
Anthony, In the past I have owned the Canon; XL-1, XL-1s, XL-2, XF300 and now the XF705. I have dragged these camcorders through South America, Africa, Canada and all over the USA. They are tough as nails. Also, I have always been blown away by the color. Check out this clip. The first part had minimal color correction and was shot in 4k, 30 fps. the second half was in 1029x1080 120 fps slow motion with NO color correction, right out of the camcorder. Enjoy. Bob



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