Connecting Canon EOS M50 Mark II to Blackmagic UltraStudio Express at DVinfo.net

Eugen Gorceac · June 29th, 2023, 11:07 PM

Hello everyone!
I have run into a really harsh situation and very much need help from you video professionals.

I own a Blackmagic UltraStudio Express device that connects to Windows 8.1 (Boot Camp) on Macbook Pro 2015 via Thunderbolt 2 port.

Since my older video camera connected to UltraStudio Express via HDMI port is properly recognized in Blackmagic Media Express software, i was sure any other newer camera would also be easily recognized by UltraStudio Express via HDMI, so i bought a popular and highly suggested camera - Canon EOS M50 Mark II that has a micro HDMI clean output.

No matter what settings i tried UltraStudio Express does not display any video from Canon EOS M50 Mark II, only a black screen.

There is no issue with the micro HDMI to HDMI cable or Canon EOS M50 Mark II itself, because i connected it to a simple monitor via HDMI and video displays just fine.

Could it be something about the HDMI video signal Canon EOS M50 Mark II sends out that makes it incompatible with Blackmagic UltraStudio Express HDMI input?

Could it be that the problem is about Blackmagic Desktop Video Windows 10.3.5 version, and installing a newer version could help detect video signal from Canon EOS M50 Mark II?

Desperately looking for an advice.

June 29th, 2023, 11:07 PM	#1
Eugen Gorceac Tourist Join Date: Jun 2023 Location: Kishinau, Moldova Posts: 1	Connecting Canon EOS M50 Mark II to Blackmagic UltraStudio Express Hello everyone! I have run into a really harsh situation and very much need help from you video professionals. I own a Blackmagic UltraStudio Express device that connects to Windows 8.1 (Boot Camp) on Macbook Pro 2015 via Thunderbolt 2 port. Since my older video camera connected to UltraStudio Express via HDMI port is properly recognized in Blackmagic Media Express software, i was sure any other newer camera would also be easily recognized by UltraStudio Express via HDMI, so i bought a popular and highly suggested camera - Canon EOS M50 Mark II that has a micro HDMI clean output. No matter what settings i tried UltraStudio Express does not display any video from Canon EOS M50 Mark II, only a black screen. There is no issue with the micro HDMI to HDMI cable or Canon EOS M50 Mark II itself, because i connected it to a simple monitor via HDMI and video displays just fine. Could it be something about the HDMI video signal Canon EOS M50 Mark II sends out that makes it incompatible with Blackmagic UltraStudio Express HDMI input? Could it be that the problem is about Blackmagic Desktop Video Windows 10.3.5 version, and installing a newer version could help detect video signal from Canon EOS M50 Mark II? Desperately looking for an advice.