View Full Version : HV10 to XP Problem


Don Miller
December 7th, 2006, 06:54 PM
I have not been able to get Win XP to recognize my HV10

DV cable to working firewire port..... check
HV10 in play mode....check
Numerous pluggings, unpluggings and rebootings...check
HV10 settings as per manual....check
I have two firewire controllers, neither allow the PC to recognize the HV10

I want to try out Ulead Video studio. It doesn't see the device.

Any Ideas? Does the HV10 show as a device under My Computer when correctly attached?

Thanks.

Tom Roper
December 7th, 2006, 09:19 PM
Plug in HV10 with IEEE1394 Firewire cable

then...

- Device Manager
- Sound, Video and Game Controllers
- Sony
- Sony D-VHS Device


(Yes...Sony)

Do it.

Colin Gould
December 7th, 2006, 10:50 PM
First, I assume you have winXP SP2... SP2 is needed to detect HD.

Ulead has some tip pages for HDV connection:
Device Manager: (as noted below, it's not under Imaging anymore like DV )
http://www.ulead.com/learning/msp/msp8_02_03.htm

General HDV capture:
http://www.ulead.com/learning/msp/msp8_02_01.htm
You may need to switch the capture plugin to HDV, not the default...

above is for MSPro8, but depending on your VideoStudio version, it should support as well... I can't recall version, but think was relatively new, eg vs9 or 10.

Don Miller
December 8th, 2006, 07:02 AM
Thanks for the suggestions

Tom - I've never had a Sony camcorder connected, so I don't have that option.

Colin - I did choose the HDV plugin, but XP has not recognized the device. I do have SP2 and an updated machine.

Thanks again.

Any more suggestions?

Tom Roper
December 8th, 2006, 11:38 AM
... SP2 is needed to detect HD.

Myth.

I have SP1 and have been connecting HDV cams since day 1:

JVC GR-HD1
Sony Z1U
Canon HV10
Canon XH-A1

They are recognized by every application on my PC, Vegas, Ulead etc.

Tom Roper
December 8th, 2006, 11:46 AM
Thanks for the suggestions

Tom - I've never had a Sony camcorder connected, so I don't have that option.

Did you have the HV10 plugged in and turned on at the time you went into device manager?

- Device Manager
- Sound, Video and Game Controllers
- Sony
- Sony D-VHS Device

Or try the install new hardware wizard, don't have disk, choose my own location, AVC Subunit, Sound and Video Game Controllers, Sony, Sony D-VHS device.

Don Miller
December 8th, 2006, 12:02 PM
Thanks for the reply. I do not have "Sony" as a manufacturer. Perhaps that device driver was installed with vegas or other Sony software.

Tom Roper
December 8th, 2006, 06:33 PM
Thanks for the reply. I do not have "Sony" as a manufacturer. Perhaps that device driver was installed with vegas or other Sony software.

No, I was capturing HDV footage with the Z1U before I had Vegas, and the Sony Z1U itself came with no drivers or software. I wonder if a driver could have come with CAPDVHS, which is a free capture utility you can get here.

http://home.earthlink.net/~weathersix/CapDVHS_0306a.zip

Colin Gould
December 9th, 2006, 12:12 AM
My HV10 shows up as AV/C device, not Sony, so YMMV. yes, maybe depends on previously installed drivers for other cams...

in any case, maybe you have a funky firewire cable?
Change the DV/HDV port mode on the HV10, to "DV lock", eg so it will downgrade HDV content to DV over firewire.
Now plug it into the computer, and see if it recognizes the "DV" camera as normal, and can communicate with it etc...
if not, bad cable; if yes, then, try HDV again... something else is funky...

Lee Wilson
December 9th, 2006, 04:10 AM
God I love my Mac

Me: Mac, this is the HV10 you will suck HD video off it the first time I plug it in.

Mac: Yes sir !

Me: Have you got the right 'device manager' and SP2

Mac: SP..what ?

Me: And have you got your installation wizard ready

Mac: Wizard, what the hell is a... ?

Me: and do you have the latest 'Sound and Video Game Controllers'..

Mac just shut up with all the wizards and controllers and plug the damn camera in will you !?

Rich Dykmans
December 9th, 2006, 10:24 AM
THanks for my morning chuckle Lee. I've been editing DVCPro HD footage flawlessly with my MBP. Looking forward to giving it a go with HDV as well.

It's hard not to rib the PC guys a bit when you read about problems like that, I guess we all just take the Mac for granted.

And thanks for posting all that HV10 footage, I've been looking for something inexpensive to augment my HVX and I can't wait to get the HV and give it a try.

Lee Wilson
December 10th, 2006, 01:42 AM
THanks for my morning chuckle Lee. I've been editing DVCPro HD footage flawlessly with my MBP. Looking forward to giving it a go with HDV as well.

It's hard not to rib the PC guys a bit when you read about problems like that, I guess we all just take the Mac for granted.

And thanks for posting all that HV10 footage, I've been looking for something inexpensive to augment my HVX and I can't wait to get the HV and give it a try.

LOL ! it's cruel I know !

Jeff DeMaagd
December 10th, 2006, 05:54 PM
THanks for my morning chuckle Lee. I've been editing DVCPro HD footage flawlessly with my MBP. Looking forward to giving it a go with HDV as well.

It's hard not to rib the PC guys a bit when you read about problems like that, I guess we all just take the Mac for granted.

It's not always that easy. Making sure that Final Cut can see and control the camera basically requires a ritual that shouldn't be necessary. Basically the camera has to be connected and then turned on before you open the program.

Lee Wilson
December 11th, 2006, 03:48 PM
Basically the camera has to be connected and then turned on before you open the program.


Oh no !

Also you need to be inside your car before you can drive it.

Both big problems that need big answers.

;)

Jeff DeMaagd
December 11th, 2006, 05:42 PM
Oh no !

Also you need to be inside your car before you can drive it.

Both big problems that need big answers.

;)

It's that simple. It was not intuitive. Not every time you open the program that you need to capture footage. If during a session that you do find you do need to capture footage, you need to complately shut down the program, connect & turn on the camera and restart the program. I think this set of steps shouldn't be necessary, it's an absurdity nearly equivalent to having to close Explorer or Finder before hooking up an external drive in order to be able to use the drive.

Lee Wilson
December 11th, 2006, 07:08 PM
If during a session that you do find you do need to capture footage, you need to completely shut down the program, connect & turn on the camera and restart the program.

...........

Rich Dykmans
December 11th, 2006, 10:54 PM
This has happened from time to time with Apple's implementation of FW control and certain DV cameras in the past. I remember having that problem with one of my cameras a few years back. At some point Apple tweaks the drivers and it goes away.

Christo Aaron
December 22nd, 2006, 11:46 AM
I have not been able to get Win XP to recognize my HV10

DV cable to working firewire port..... check
HV10 in play mode....check
Numerous pluggings, unpluggings and rebootings...check
HV10 settings as per manual....check
I have two firewire controllers, neither allow the PC to recognize the HV10

I want to try out Ulead Video studio. It doesn't see the device.

Any Ideas? Does the HV10 show as a device under My Computer when correctly attached?

Thanks.
I see you are having similar problems with your capture as well. I cannot get the driver to load. Either from disk or Canon download?! SP2 as well no previous DV cameras used on this HD or XP OS install.
Is there a Canon HV-10 HDV driver available for the WIN XP OS? My USB ports are good, maybe a batch of defective firewire cables shipped with the HV-10's?
Thanks,
Christo

Colin Gould
December 22nd, 2006, 10:23 PM
I see you are having similar problems with your capture as well. I cannot get the driver to load. Either from disk or Canon download?! SP2 as well no previous DV cameras used on this HD or XP OS install.
Is there a Canon HV-10 HDV driver available for the WIN XP OS? My USB ports are good, maybe a batch of defective firewire cables shipped with the HV-10's?
Thanks,
Christo

USB port? included firewire cable? I think you are mistaken-
No such thing for HDV. The cable and Canon software/disk drivers are for *USB STILL PHOTO TRANSFER* - NOT for DV nor HDV video. The included cable is a USB cable.

Buy a firewire cable, and WinXPsp2 should recognize it with no driver needed.
Would be nice if Canon included a firewire cable, and this confusion would be avoided...

For info on how HDV cameras show up under Device Manager, see some connection instructions-
it's NOT under Imaging devices, like DV cameras...
it's AV/C device under Sound/Video/Game controllers...
http://www.ulead.com/learning/msp/msp8_02_03.htm

Michael Ferreira
December 24th, 2006, 08:58 AM
I have no problems with my HV-10 capture on osx or xp. My friend did have a problem with his but it was due to bad firewire card on his mobo.

just wanted to put in my 2 cents on hv10 with xp

Christo Aaron
December 24th, 2006, 09:12 PM
USB port? included firewire cable? I think you are mistaken-
No such thing for HDV. The cable and Canon software/disk drivers are for *USB STILL PHOTO TRANSFER* - NOT for DV nor HDV video. The included cable is a USB cable.

Buy a firewire cable, and WinXPsp2 should recognize it with no driver needed.
Would be nice if Canon included a firewire cable, and this confusion would be avoided...

For info on how HDV cameras show up under Device Manager, see some connection instructions-
it's NOT under Imaging devices, like DV cameras...
it's AV/C device under Sound/Video/Game controllers...
http://www.ulead.com/learning/msp/msp8_02_03.htmThere it is, Merry Xmas to you Colin! The burden of confusion has been lifted after I used my Sony Handi-Cam firewire cable... What a waste of time, thanks for nothing Canon!, and I won't be using your camera for still images anyway. Why does a company do there wise ass things anyway? BY the way this is a tiny camera for somebody with a full size right hand. The manual focus needed to be at the lens ring to do it right....

Colin Gould
December 25th, 2006, 11:52 PM
Aha! Glad to help remove some of the holiday "some assembly/batteries required" frustration :) Enjoy the video...

I think some of the Sony cams actually do stream video over USB2 cable, but only degraded webcam-type quality, so that's some of the confusion...
but yeah, for a $1000 video camera, you'd think they'd include the primary usage cable instead of the other secondary one. (especially when many have (faster) cardreaders for mem cards or existing usb cables anyway.)

The HV10 actually does decent stills, you should try some- fine for most casual stuff, it still has a bit of "video" feel to some of the edges/colors, but much much better than most SD video stills. Can't beat the convenience of simultaneous still 2MP-wide shots while recording video :) (although note that the low-light simultaneous stills are very grainy, for those (and proper lighting/flash), switch to still mode.)

Bryan James
January 17th, 2007, 04:58 PM
All this traffic and no one mentions HDVSplit?
http://strony.aster.pl/paviko/hdvsplit.htm

I found out about it here...
http://www.dvinfo.net/conf/showthread.php?t=77589&highlight=HDVSplit

I use HDVSplit for my capturing needs with my HV10.
I just use it to capture streams and do not use it to automatically divide scenes... it doesn't do too well with that... :)

-=Bryan