Hello HD100 owners. After shooting a live run-and-gun club shoot a week ago, I returned to my car horrified to find that the eyecup had fallen off!! Not the entire wired LCD eyepiece, just the circular piece with the soft rubber eyecup.

I looked on JVC's website but didn't see any info for replacement parts. Any idea on how/where to order this replacement part?

I have been trying to figure that out as well. I broke the same part and that cheap slider cover that protects the vtr controls. The camera is a tank but these little plastic pieces are way too brittle.

Is there a way to order these parts?

Carl? Are you out there?

Can't promise anything but you might try this guy at the midwest service center. He's a Senior Regional Sales Engineer and took real good care of me and my 5000U before.

Robert Yarosh, email; ryarosh@jvc.com. Located in Aurora Illinois

Maybe he can help you out with where to order parts.

Don B.

Hi Webb,

To order replacement parts, call 1-800-JVC-JVC5 (1-800-582-5825). Hours are 9 AM to 5 PM Eastern. You can also go to www.jvcservice.com to order SOME parts. This information is right there on our website, www.jvc.com/pro. Click on "Customer Support" tab.

Regards, Carl

P.S. The website is down right now. Try tomorrow.