I've sent a couple emails, but no reponse. My LetusXL has stopped vibrating. I've tried new batteries and have inspected the unit but can't find anything visual to indicate a problem. I don't want to disassemble it for fear of possibly damaging something. Any possibility of me sending it back for a checkup and possibly a cleaning?

Please send it back for repair, thanks.

Quyen

Thanks Quyen! Could you email me your shipping address? I can't seem to locate it on your site. ehrichsj @ yahoo.com

Thanks again!

My LetusHD100 unit has stopped vibrating as well! Please Quyen, what's your shipping address?