Scott Anderson
August 10th, 2006, 02:19 PM
I have a 20" Intel iMac with 1.5GB RAM. Unlike others I have read about, the install and activation seemed to go fine. Unfortunately, each time I launch AE7, the splash screen gets to the part where it reads "Initializing User Interface", then -poof- total crash: "The Application Adobe AfterEffects has unexpectedly quit".
I've tried all the troubleshooting steps I could find: trashing/renaming the OpenGL plugin, starting in safe boot, repairing drive permissions, trashing the AE preference files, launching the app under another user account. So far, nothing has worked. Adobe is maddeningly vague about the issue. According to them, AE7 "should run" under Rosetta, albeit with a performance hit. The Adobe generic help document finally ends with a suggestion to reinstall the OS, but I'm not prepared for such a drastic step.
I've read message boards where folks claim to be running AE7 on Intel Macs. Has anyone here done it? And if so, what did you do to get it running?
I've tried all the troubleshooting steps I could find: trashing/renaming the OpenGL plugin, starting in safe boot, repairing drive permissions, trashing the AE preference files, launching the app under another user account. So far, nothing has worked. Adobe is maddeningly vague about the issue. According to them, AE7 "should run" under Rosetta, albeit with a performance hit. The Adobe generic help document finally ends with a suggestion to reinstall the OS, but I'm not prepared for such a drastic step.
I've read message boards where folks claim to be running AE7 on Intel Macs. Has anyone here done it? And if so, what did you do to get it running?