Hey everyone, this is my first post so go easy on me. I've been an XL1s user for about four years and recently received the XL2. As soon as I assembled the XL2, however, I noticed that the zoom speed on the 20x lens was considerably slower than it was with the 16x lens on the XL1s, even when the setting was on "constant" and I cranked the speed to its highest setting "16". It was a brand new camera and lens, so my first thought was that we had somehow missed this drawback when we were researching the XL2. To test the problem, I put the original 16x lens on the XL2 and it worked perfectly. When I put the 20x on the XL1s, however, I encountered the same problem, meaning it was an issue with the lens. I called Canon and they told me that it was indeed a problem with the lens, and that it should be able to zoom similarly to the 16x. While I believe Canon, I can't help but be a little suspicious that a brand new lens was having this problem. Has anyone else encountered this problem? Will my worries be put to bed when the replacement arrives?

Dan - have you checked the internal Menu settings: Menu, Camera Setup, Zoom handle: Low/middle/high; and F Speed Pset Low/midle/high?

Thanks for replying Tony. I did adjust the zoom handle to "high", however I did not adjust the F Speed. Could it have made that big of a difference? The zoom speed was less than half the speed of the 16x lens.

F Speed (focus speed) probably won't affect it. If the 20x seems slower, remember it has a longer focal length range to pull through.