View Full Version : Unknown Error attempting to export...


James Huenergardt
April 8th, 2006, 09:56 PM
Hi there,

I'm attempting to export a Cineform clip to WMV format using Premiere Pro 1.5.1 and the latest version of Cineform HD.

I shot this footage from my Z1U.

When I attempt to export, I get an error about 60 frames into the 6538 total frames. All it says is: Unknown Error!

Here are my export settings:
General Summary:
Output: Compressed
Average Kbps: Variable

Video Summary:
Codec: Windows Media Video 9
Encoding Passes: One
Bitrate Mode: Constant
Allow interlaced processing: Off

Audio Summary:
Codec: Windows Media Audio 9.1
Encoding Passes: Two
Bitrate Mode: Variable Unconstrained

Metadata Summary:

Audiences Summary:
Corporate LAN or cable modem/DSL (256 Kbps)
Decoder Complexity: Auto
Maximum Bitrate [kbps]: 256.00 (low quality)
Frame Rate [fps]: Same as source
Pixel Aspect Ratio: Square Pixels (1.0)
Frame Width [pixels]: 480
Frame Height [pixels]: 270
Keyframe Interval [seconds]: 5
Buffer Size [seconds]: Default
Image Quality: 50.00 (medium quality)
Audio Format: 48 kbps, 44 kHz, stereo VBR
Broadband or cable modem/DSL (768 Kbps)
Decoder Complexity: Auto
Maximum Bitrate [kbps]: 691.00 (low quality)
Frame Rate [fps]: 25
Pixel Aspect Ratio: Square Pixels (1.0)
Frame Width [pixels]: 480
Frame Height [pixels]: 270
Keyframe Interval [seconds]: 5
Buffer Size [seconds]: Default
Image Quality: 50.00 (medium quality)
Audio Format: 64 kbps, 48 kHz, stereo VBR


This ONLY happens using a Cineform project. If I export from a DV project, I'm fine.

Thanks,

Jim

David Newman
April 8th, 2006, 10:28 PM
You should file a trouble ticket with cineform.com/support, however the Adobe Media Encoder is not modified by CineForm so failure may be elsewhere. There have been AME errors in the past that can be bypassed by rendering out a single AVI first (or MOV it doesn't matter.) Then export the new file throught the AME.

Ruben Contreras
July 27th, 2006, 05:43 PM
edit:nevermind

Alex Raskin
July 31st, 2006, 04:46 AM
Reboot your PC and try again, making sure no other applications ran before PPro.

Also do not do any PPro tasks before WMV export.

This should help. Having your export task the first in line on freshly rebooted PC, will ensure there's no weird memory conflicts (with luck :) from previously ran tasks.

PPro is pretty stable on my PC, but sometimes it indeed glitches, and the PC reboot is usually the cure.